Frequently Asked Questions

• How do I access my network drives from a Mac computer?

• What is the New Purchasing Policy?
• As an AC employee or student, how can I purchase software? 
• How do I convert a Word Document to PDF format? 
• How do I use Print Key?
• Where can I get the newest version of Adobe Reader?
• How do I tune up my browser?
• How do I clean up my files?
• Log in problems?
• How do I send email int the MY AC email?

• Computer classes for employees
• How can I find the technology training courses offered this semester?
• Where can I download manuals used in the training classes?
• Who is eligible to take technology training classes at AC?
  A: Full-time and Part-time college employees. Also, students workers can be signed up by their immediate supervisor.
• Who do we contact to register for training classes?
  A:  HQ Wrampelmeier at ext. 5993 

• Am I liable for damages or theft of an A.C. owned laptop if I take it off campus? 
   A: Employee liability for new laptops will be the same as with any other piece of AC equipment taken off campus. HOWEVER, each new Dell laptop purchased by AC will include Dell's Accidental Damage coverage. For incidents that are not covered (e.g., fire, theft, normal wear), an employee's renters or homeowners insurance should cover the laptop. If an employee does not have these types of insurance, they would then be financially liability to replace the AC laptop.To learn what the Dell Accidental Damage agreement covers click here.

• How do I set up my voice mail?