Non-Technical Workforce Training


What you don’t know can hurt you. When your employees don’t have the adequate skills or the information they need to do their jobs, their performance and your profits suffer!


It is our goal to provide cost-effective, quality non-technical workforce training to the employees and employers of the business community. When your employees don’t have the adequate skills or the information they need to do their jobs, their performance and your profits can suffer. We are committed to providing the best training in areas that include but are not limited to: Customer Service, Human Resource Management, Leadership, Management/Supervisory Skills, Performance Improvement, Occupational Spanish, Project Management, as well as the latest workplace topics.


Whether it’s training your managers to make meetings more effective or your frontline people to be more customer friendly, we can help your company improve its business performance



Teleconferences

Amarillo College can downlink specialized teleconferences to satisfy mandated training requirements for licensing or certifications (e.g. attorneys, CPAs, optometrists, social workers, etc.)  At the Business & Industry Center, we can downlink teleconferences into a variety of classrooms. Large or small groups can be accommodated. We also offer Internet streaming video.



Open Enrollment

Open Enrollment seminars are designed with the individual participant in mind. It is our goal to provide cost-effective, quality non-technical workforce training to the employees and employers of the business community.

Classes are open to all individuals, so they can select which classes they want to attend. They learn the specific skills and information within each class, and they also get to meet and interact with others who are seeking similar training solutions.

Please check our upcoming seminars in the current CE Schedule.



Customized Workforce Training

Customized training—also called corporate education, workforce development, business training services,contract training and many other names—is training tailored especially for our client’s unique needs.

We deliver training any time-before work, after work, during lunch, in the evenings, or on the weekends. You may elect to receive the training at your place of business, at Amarillo College’s Business & Industry Center, at any of the College’s other campuses, or at another suitable location. The choice is up to you.

Our trainers are industry-experienced experts who know their subjects well.

For more information about customizing a training program to fit yourneeds, contact:

Shawn M. Fouts, Ed.D.
Corporate Development Consultant
Amarillo College
PO Box 447
Amarillo, TX 79178
806-371-2903 (office)
806-372-3919 (fax)
smfouts@actx.edu
Amarillo College Workforce
Follow me on Twitter: http://twitter.com/ShawnatAC
LinkedIn: LinkedIn: Shawn Fouts
Shawn's Leadership Blog

Richard Chelf
Workforce Training Coordinator
Workforce Development Division
Amarillo College
PO Box 447
Amarillo, TX 79178
806-371-2904 (office)
806-372-3919 (fax)
Follow me on Twitter http://twitter.com/RichardatAC
rdchelf@actx.edu

 

 



Training Topics

We are committed to providing high quality training in areas that include but are not limited to:

LeadershipManagement/Supervisory Skills
  • Foundations
  • Style
  • Teambuilding
  • Change Management
  • Strategic Planning
  • Quality
  • Mentoring
  • Coaching
  • Motivation
  • Conflict Management
  • Basic
  • Communication
  • Discipline
  • Performance Evaluations
  • Sexual Harassment
  • Interviewing Skills
  • On-the-Job Training
  • Train-the-Trainer
Performance ImprovementProject Management
  • Time Management
  • Sales
  • Marketing
  • Stress Management
  • Communication Skills
  • Generational Differences
  • Diversity
  • Technical Writing
  • Presentations
  • Learning Styles
  • Assertiveness Skills
  • Professionalism
  • Business Grammar
  • Business Writing
  • Proofreading
  • Burnout Prevention
  • Sexual Harassment
  • Dealing with Difficult People
  • Dealing with Change
  • Records Management

 

  • Basic
Human Resources
  • Essentials of HR
Occupational Spanish
  • Command Spanish
    (for many occupations)
Customer Service
  • Basic Skills
  • Difficult Customers
  • Telephone Etiquette
Teleconferences
  • Leadership
  • Living with Grief
  • Sales
  • CPAs
  • Attorneys