Outlook is stuck at the loading screen.

11-07-2018 14:28

Sometimes, Outlook might get stuck and will not progress past the loading screen.

Solution: Open Outlook in safe mode.

Press the Windows key and R on your keyboard.

The Run command will open up.

In the Open field, type: Outlook.exe /safe and click Ok.

The Outlook profile name will be selected, click ok.  

Outlook is now open in Safe Mode.

To check if this has resolved the issue, close Outlook and reopen it as you normally would.

Outlook should be back in working order.

If the issue remains, please email us at tic@actx.edu

Tags: Email, open, Outlook, stuck
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