Technical and Business Writing Syllabus for 2017-2018
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Instructor Information

Office Location

<p>Ordway Hall 103B</p>

Office Hours

Summer - no office hours

Course Information

COVID-19 Protocols

Recording Policy

Disability Statement

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Disability Services facilitates access to all programs and services according to the ADA, Americans with Disabilities Act and Section 504 of the Rehabilitation Act, as well as other federal and state laws.

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As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

Administrative Drop Policy

Students who do not attend class on or prior to the census date will be administratively dropped. Effective Fall, 2016

Student Withdrawal Procedures

Students who wish to withdraw from a course must complete all steps indicated on the Academic Withdrawal Request form by the course withdrawal deadline.

NOTE: Students who are attending Texas institutions of higher education, for the first time fall 2007 and later, may not withdraw from more than six courses during their academic career. This withdrawal limitation does not include dual credit or developmental classes (Senate Bill 1231 Rule 4.10.) For more information on Drop and Withdrawal Policies, please visit the Registrar's Office Web site.

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Course

ENGL-2311-004 Technical and Business Writing

Prerequisites

<p>Prerequisite: ENGL 1301</p>

Course Description

Intensive study of and practice in professional settings. Focus on the types of documents necessary to make decisions and take action on the job, such as proposals, reports, instructions, policies and procedures, e-mail messages, letters and descriptions of products and services. Practice individual and collaborative processes involved in the creation of ethical and efficient documents.

Student ResourcesStudent Resources Website

Department Expectations

Learning Outcomes

Upon successful completion of this course, students will:

  1. Recognize, analyze, and accommodate diverse audiences.
  2. Produce documents appropriate to audience, purpose, and genre.
  3. Analyze the ethical responsibilities involved in technical communication.
  4. Locate, evaluate, and incorporate pertinent information.
  5. Develop verbal, visual, and multimedia materials as necessary, in individual and/or collaborative projects, as appropriate.
  6. Edit for appropriate style, including attention to word choice, sentence structure, punctuation, and spelling.
  7. Design and test documents for easy reading and navigation.

English Department Plagiarism Policy (Revised Spring, 2013):

The English Department takes plagiarism seriously.

Plagiarism is defined as the following:  the use of someone else’s exact words that are neither quoted nor cited; paraphrasing someone else’s words without citing them; or using someone else’s research without citing it.

Student plagiarism in the Amarillo College English Department is internally tracked.  To clarify, records will be kept in the Department of those students who have plagiarized.  At the beginning of each new semester, the names of students who plagiarized the previous semester will be sent to all English Department faculty. 

Plagiarism may receive a penalty of a zero.  A subsequent infraction will be deemed a reason for expulsion from the class. At this point, the case will be referred to the Vice President of Student Affairs.

Note: Self-plagiarism will be discussed with the class by each instructor and infractions for such are left up to the individual instructor’s discretion.

Occupational License Disclaimer

Notice to Students enrolled in an educational program for preparation of issuance of certain occupational licenses:

Students enrolled in an educational program in preparation for obtaining certain occupational licenses are potentially ineligible for such license if the student has been convicted of an offense. For further information, please contact your advisor, the Legal Clinic, or the faculty member in charge of the educational program that you seek to enroll in. The further information you will receive will include notification to you of your right to request a criminal history evaluation letter from the licensing authority in order to clarify your particular situation.

Hours

(3 sem hrs; 3 lec)

Class Type

Online Course

Syllabus Information

Textbooks

 

Required Textbook

Gurak, Laura J. and John Lannon. Strategies for Technical Communication in the Workplace. 3rd ed. 2016.*

*Be sure to purchase the New 2016 MLA Update Edition.

 

IMPORTANT: You MUST have the textbook to be successful in this class. The concepts you need to know to successfully complete the assignments are in the textbook.

 

Supplies

Other Supplies

Students need frequent access to:

  • a reliable computer with
  • Internet access

If you have computer software difficulties, call 371-5000 immediately for help. As a back-up, computers are available in the English Writing Lab, Ordway Hall on the Washington Street Campus. Bring a USB drive to save your work, or work in Google Drive so your work is not lost. Check the English Computer Writing Lab Policies (www.actx.edu/english/) for open hours and other information.

Student Performance

Course Objectives

Learning Outcomes

Upon successful completion of this course, students will:

  1. Recognize, analyze, and accommodate diverse audiences.
  2. Produce documents appropriate to audience, purpose, and genre.
  3. Analyze the ethical responsibilities involved in technical communication.
  4. Locate, evaluate, and incorporate pertinent information.
  5. Develop verbal, visual, and multimedia materials as necessary, in individual and/or collaborative projects, as appropriate.
  6. Edit for appropriate style, including attention to word choice, sentence structure, punctuation, and spelling.
  7. Design and test documents for easy reading and navigation.

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

Behavior

CODE OF STUDENT CONDUCT: All rules and regulations set forth in the “Student Code of Conduct” section in the current edition of the Students’ Rights and Responsibilities publication will be followed in this course (see link above).

Disrespect will not be tolerated.  While students are expected to express their own ideas and opinions in the discussion section of this course, students are also expected to use words that are appropriate for a classroom situation. No cursing, personal insults, or disrespectful language will be tolerated. Violation of this rule will result in the loss of points for discussion contributions

The discussion forums in this class provide a great opportunity for you to practice your technical writing style.  Proofread and spell-check your discussion posts, and check your posts and replies for clarity and accuracy. As with emails, avoid using text-message style abbreviations. In addition, proofread your posts for tone. A successful writer is ever-mindful of his/her audience, and your posts should be courteous and professional—even if you are disagreeing with a classmate. Discussion posts with numerous spelling and grammar errors an inappropriate tone will not receive credit.

For full discussion credit, always respond thoroughly to at least two classmates.

Other Responsibilities

  • Check your grades regularly in Blackboard. If you have any questions or concerns about your grades, please talk to me as soon as possible.
  • If you have questions or concerns about any assignment grade, you must meet with me about your concerns BEFORE the week of finals.
  • Read the plagiarism policy on the top of this syllabus. Plagiarism is a serious offense and will result in a zero on the assignment. If you are concerned about plagiarism or are not sure whether you’ve cited sources correctly, please schedule a visit with me or with the Writers’ Corner.

Grading Criteria

Grade Determination

Students can earn a total of 1000 points, including discussions, quizzes, and all assignments.

Grades will be based on the following system:               

                A             90-100=high achievement (895 – 1000 points)
                B             80-89= above average achievement (795 – 894 points)
                C             70-79= satisfactory achievement (695 – 794 points)
                D             60-69= unsatisfactory achievement (595 – 694 points)
                F              0-59= unacceptable (0 – 594 points)

Points for Activities

Category Activity and Points Total Points

Discussions

8 discussions

Intro. Disc. = 25

Week 1 Disc. = 25

Week 2 Disc = 25

Week 3 Disc = 25

Ch 3 Disc = 25

Research Disc. = 25

Week 5 Disc. = 25

Week 6 Disc. =  25

200

Quizzes and Misc.

10 quizzes

Syllabus Quiz = 14

Ch. 1 Quiz = 15

Ch. 4 Quiz = 14

Ch. 5 Quiz = 16

Ch 18, 19, 20 Quiz = 25

Ch. 6 Quiz = 17

Ch. 2 Quiz = 20

Ch. 10 Quiz = 17

Ch. 8 Quiz = 20

Ch. 17 Quiz = 17

Report Topic = 25

200

Writing Assignments

4 major writing assignments

Claim Letter = 50

Proposal = 100

Formal Analytical Report = 200

Resume = 100

450
  Final Exam

Multiple Choice = 50

Writing Prompt = 100

150
  Total Points    1000

Discussions: For full credit in the discussion forums, your initial thread must be the minimum word count specified on the discussion, and you must respond to at least two classmates.

Assignment Criteria and Feedback Policy

A rubric is provided for each writing assignment that will set forth the criteria for grading.

Timely instructor feedback is important for student success. However, writing assignments often take time to grade, and I strive to give helpful comments on each assignment. To that end, I will make every effort to grade your written work quickly:

  • Quizzes, for the most part, are graded automatically in Blackboard.
  • Major writing assignments will be graded within 5 days from the due date.

Tutoring

TUTORING:  You can use SMARTHINKING (click), online tutoring available through the AC website.  Be advised that the Smartthinking tutoring service has a 2-3 day turnaround, so you need to submit work well before the due date to be sure to receive timely feedback from a tutor.

If you are near the AC campus, you are welcome to visit the Writer's Corner (click) located in Ordway Hall to get help with your assignments.

Assignment Submission and Late Work

Assignment Submission:

  • Please submit each assignment in its designated place in Blackboard. Please follow instructions for naming each file before submitting it in Blackboard.
  • I will not accept assignments submitted through email unless I have specifically told you to email an assignment to me.
  • Assignments must be submitted in .doc or .pdf format. I will not accept work submitted in a format other than .doc or .pdf.
  • Save your work carefully and diligently. If you do not have a thumb drive, you may want to create your documents in Google Docs so you don’t have to worry about saving. If you work in Google Docs, you can save your work in .pdf or .doc before you submit it in Blackboard.

Late work will not be accepted. Because this is a fast-paced 8-week course, you must complete assignments by the due date.  Most assignments are due on Saturdays by 11 p.m.; however, there are exceptions, so please check the course calendar for specific due dates. Any assignment turned in after the due date at 11 p.m. is late. I understand that technical problems occur and life issues sometimes interfere with assignments, but I am counting on your commitment to this class despite life's setbacks. When you can, work on assignments ahead of their due dates. If a situation arises that interferes with your turning in work in a timely manner, please email or call me.

Attendance

"Attendance" in an Online Course

Log in every day. In an online course, participation is extremely important. Although most assignments are due Saturdays by 11 p.m., please work ahead of schedule, as much is due each week. Lack of participation and submission of assignments in a timely manner will be taken into account when the final grade is determined. You hurt yourself when you fall behind schedule.

Students are expected to participate actively in this online course. Participation means:

  • Reading assigned chapters and completing discussions and quizzes before the due date.

  • Logging in to the course every day, at least to check mail and read announcements. I watch when students last logged in.

  • Checking email regularly in your Amarillo College GMail account. I frequently send emails that explain course updates or include course notes, so please check your AC Gmail account as often as possible.

  • Completing and submitting weekly assignments by due dates

  • Reading and posting discussion messages as assigned.

  • Taking online quizzes and final exam.

Calendar

Course Outline

Click on the course calendar link within the course for assignment due dates.

This outline gives you an idea of which chapters will be read and when major assignments are due. Check your class calendar in Blackboard for specific due dates. 

This course outline is subject to change, so regularly check your Blackboard course calendar and email for updates.

Module 1: Principles of Workplace Writing

Week 1

Introductions: Intro. Discussion, Syllabus Quiz

Read Chapters 1, 3, and 4

Ch. 1 Quiz

Ch. 3 Discussion and Week 1 Discussion

Module 2: Common Workplace Correspondence

Week 2

Read Chapters 6 and 10

Ch. 6 Quiz, Ch. 10 Quiz

Week 2 Discussion, Report Topic Discussion

DUE: Claim Letter and Report Topic

Week 3

Read Chapters 18, 19, 20

Ch 18-20 Quiz, Week 3 Discussion

Report Topic Discussion: Brainstorm topic for analytical report.

Module 3: Research and Report Writing

Week 4

Read Chapters 8, 2, and 17

Ch. 8 Quiz, Ch. 2 Quiz, Ch. 17 Quiz

Week 4 Discussion

DUE: Proposal Assignment

Week 5

Read Chapters 15 and 16 (Reports)

 Ch. 15 and 16 Quiz

Research for Report

Week 6

Read Chapter 5, Structuring Information

Ch. 5 Quiz

Week 6 Discussion

Research and Draft Report, Submit Rough Draft

Module 4: Job Search Materials

Week 7

DUE: Analytical Report Final Draft

Read Chapter 9

DUE: Resume

Week 8

Review and Final Exam

Additional Information

Final Exam:

Information about final exam will be posted in Blackboard.

Syllabus Created on:

08/07/17 3:20 PM

Last Edited on:

08/20/17 2:16 PM