Technical and Business Writing Syllabus for 2017-2018
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Instructor Information

Office Location

<p>Ordway Hall 103B</p>

Office Hours

Summer - no office hours

Course Information

COVID-19 Protocols

Recording Policy

Disability Statement

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Disability Services facilitates access to all programs and services according to the ADA, Americans with Disabilities Act and Section 504 of the Rehabilitation Act, as well as other federal and state laws.

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If you find you are unable to access material in an accessible format please contact the Disability Services Office at (806) 345-5639 . This office will work in conjunction with other campus resources to address and accommodate your issue in a timely manner.

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As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

Administrative Drop Policy

Students who do not attend class on or prior to the census date will be administratively dropped. Effective Fall, 2016

Student Withdrawal Procedures

Students who wish to withdraw from a course must complete all steps indicated on the Academic Withdrawal Request form by the course withdrawal deadline.

NOTE: Students who are attending Texas institutions of higher education, for the first time fall 2007 and later, may not withdraw from more than six courses during their academic career. This withdrawal limitation does not include dual credit or developmental classes (Senate Bill 1231 Rule 4.10.) For more information on Drop and Withdrawal Policies, please visit the Registrar's Office Web site.

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Course

ENGL-2311-008 Technical and Business Writing

Prerequisites

<p>Prerequisite: ENGL 1301</p>

Course Description

Intensive study of and practice in professional settings. Focus on the types of documents necessary to make decisions and take action on the job, such as proposals, reports, instructions, policies and procedures, e-mail messages, letters and descriptions of products and services. Practice individual and collaborative processes involved in the creation of ethical and efficient documents.

Student ResourcesStudent Resources Website

Department Expectations

Learning Outcomes

Upon successful completion of this course, students will:

  1. Recognize, analyze, and accommodate diverse audiences.
  2. Produce documents appropriate to audience, purpose, and genre.
  3. Analyze the ethical responsibilities involved in technical communication.
  4. Locate, evaluate, and incorporate pertinent information.
  5. Develop verbal, visual, and multimedia materials as necessary, in individual and/or collaborative projects, as appropriate.
  6. Edit for appropriate style, including attention to word choice, sentence structure, punctuation, and spelling.
  7. Design and test documents for easy reading and navigation.

English Department Plagiarism Policy (Revised Spring, 2013):

The English Department takes plagiarism seriously.

Plagiarism is defined as the following:  the use of someone else’s exact words that are neither quoted nor cited; paraphrasing someone else’s words without citing them; or using someone else’s research without citing it.

Student plagiarism in the Amarillo College English Department is internally tracked.  To clarify, records will be kept in the Department of those students who have plagiarized.  At the beginning of each new semester, the names of students who plagiarized the previous semester will be sent to all English Department faculty. 

Plagiarism may receive a penalty of a zero.  A subsequent infraction will be deemed a reason for expulsion from the class. At this point, the case will be referred to the Vice President of Student Affairs.

Note: Self-plagiarism will be discussed with the class by each instructor and infractions for such are left up to the individual instructor’s discretion.

Occupational License Disclaimer

Notice to Students enrolled in an educational program for preparation of issuance of certain occupational licenses:

Students enrolled in an educational program in preparation for obtaining certain occupational licenses are potentially ineligible for such license if the student has been convicted of an offense. For further information, please contact your advisor, the Legal Clinic, or the faculty member in charge of the educational program that you seek to enroll in. The further information you will receive will include notification to you of your right to request a criminal history evaluation letter from the licensing authority in order to clarify your particular situation.

Hours

(3 sem hrs; 3 lec)

Class Type

Hybrid

Syllabus Information

Textbooks

 

Required Textbook

Gurak, Laura J. and John Lannon. Strategies for Technical Communication in the Workplace. 3rd ed. 2016.

 

IMPORTANT: You MUST have the textbook to be successful in this class. The concepts you need to know to successfully complete the assignments are in the textbook.

 

Supplies

Student Performance

Course Objectives

Learning Outcomes

Upon successful completion of this course, students will:

  1. Recognize, analyze, and accommodate diverse audiences.
  2. Produce documents appropriate to audience, purpose, and genre.
  3. Analyze the ethical responsibilities involved in technical communication.
  4. Locate, evaluate, and incorporate pertinent information.
  5. Develop verbal, visual, and multimedia materials as necessary, in individual and/or collaborative projects, as appropriate.
  6. Edit for appropriate style, including attention to word choice, sentence structure, punctuation, and spelling.
  7. Design and test documents for easy reading and navigation.

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

Student Responsibilities

  • Attend all classes. This course is fast-paced, and your attendance is an important part of your success. 

  • Respect others: I expect students to treat the instructor and other with respect and dignity.  Disrespect will not be tolerated.

  • Please use cell phones and other devices only as instructed.

  • Please do not text during class.

  • Please do not talk to classmates when the instructor is speaking.

Other Responsibilities

  • Check your grades regularly in Blackboard. If you have any questions or concerns about your grades, please talk to me as soon as possible.

  • If you have questions or concerns about any assignment grade, you must meet with me about your concerns BEFORE the week of finals.

  • Avoid plagiarism. Plagiarism is a serious offense and will result in a zero on the assignment. If you are concerned about plagiarism or are not sure whether you’ve cited sources correctly, please schedule a visit with me or with the Writers’ Corner.

Grading Criteria

Grade Determination

Students can earn a total of 1000 points, including draft workshops, quizzes, and all assignments.

Grades will be based on the following system:               

                A             90-100=high achievement (895 – 1000 points)
                B             80-89= above average achievement (795 – 894 points)
                C             70-79= satisfactory achievement (695 – 794 points)
                D             60-69= unsatisfactory achievement (595 – 694 points)
                F              0-59= unacceptable (0 – 594 points)

Points for Activities

Category Activity and Points Total Points

Quizzes

6 quizzes, 25 points each 150

Rough Draft Peer Reviews and Discussions

Peer Reviews (3 x 20 points each)

Discussions (6 x 15 points each)

150

Writing Assignments

6 major writing assignments

Claim Letter = 50

Instructions Revision = 50

Proposal = 100

Progress Report  = 100

Analytical Report = 200

Resume = 50

550
  Final Exam

Multiple Choice = 50

Writing Prompt = 100

150
  Total Points    1000

Assignment Criteria and Feedback Policy

A rubric is provided for each writing assignment that will set forth the criteria for grading.

Timely instructor feedback is important for student success. However, writing assignments often take time to grade, and I strive to give helpful comments on each assignment. You can expect feedback on assignments as noted below:

  • Quizzes, for the most part, are graded automatically in Blackboard.
  • Major writing assignments will be graded within 5 days from the due date.

Tutoring

TUTORING:  You can use SMARTHINKING (click), online tutoring available through the AC website.  Be advised that the Smartthinking tutoring service has a 2-3 day turnaround, so you need to submit work well before the due date to be sure to receive timely feedback from a tutor.

You are welcome to visit the Writer's Corner (click) located in Ordway Hall to get help with your assignments.

Assignment Submission and Late Work

Assignment Submission:

  • Please submit final drafts of each assignment in its designated place in Blackboard. Please follow instructions for naming each file before submitting it in Blackboard.
  • Please do not submit assignments through email unless I have specifically told you to email an assignment to me.
  • Assignments must be submitted in .doc or .pdf format. I cannot view work in Blackboard if it is submitted in a format other than .doc or .pdf.
  • Save your work carefully and diligently. If you do not have a thumb drive, you may want to create your documents in Google Docs so you don’t have to worry about saving. If you work in Google Docs, you can save your work in .pdf or .doc before you submit it in Blackboard.

Late work will be not be accepted. Please work on assignments before due dates.

Missed Quizzes Policy: If you miss an in-class quiz, you cannot make it up unless you knew you were going to be absent and you let me know before the quiz.

Missed Draft Workshop Poilcy: If you miss an draft workshop, you cannot make it up. You may email me your rough draft for partial credit, but you cannot make up the peer review unless you know you are going to be absent and you let me know ahead of time.

Attendance

 

Withdrawal

If you consider withdrawing, you must talk to your instructor first. The deadline for withdrawal is on the Amarillo College Calendar.

NOTE: Withdrawing early from a class could affect scholarship or financial aid monies. 

Calendar

Course Outline

Click on the course calendar link within the course for assignment due dates.

This outline gives you an idea of which chapters will be read and when major assignments are due. Check your class calendar in Blackboard for specific due dates. The following outline is subject to change at the instructor’s discretion and based on students’ needs.

Module 1: Principles of Workplace Writing

Week 1

Introductions: Intro. Discussion, Diagnostic writing

Read Chapters 1 and 3 (Technical Communication Basics)

Quiz: Ch. 1 and 3

Module 2: Common Workplace Correspondence

Week 2

Read Chapters 4, 18, and 10 (Ethics, Emails, Texts, Letters, and Memos)

Quiz: Ch. 4, 18, and 10

Claim Letter Assignment

Week 3

Read Chapters 6 and 8 (Writing Style and Document Design)

Quizzes: Ch. 6 and Ch. 8

Module 3: Research and Report Writing

Week 4

Read Chapter 17 and 2 (Proposals and Research Process), Review Appendix A

Ch. 2 Quiz

Proposal Assignment

Week 5

Read Chapters 15 and 16 (Reports), Chapter 5 (Structuring Information)

Quiz: Ch. 15, 16, 5

Research for Report; Progress Report Assignment

Week 6

Chapter 7 (Visuals)

Report Draft Workshop

Report Final Draft Due

Module 4: Job Search Materials

Week 7

Read Chapter 9 (Job Application Materials)

Resume and Application Letter Assignment

Week 8

Review and Final Exam

 

 
 

Additional Information

Final Exam:

To Be Announced . . .

Syllabus Created on:

10/18/17 1:26 PM

Last Edited on:

10/23/17 2:07 PM