BYRD Business Building, Room 342
Clear communication boundaries are a staple of the professional world. These guidelines ensure you receive the highest quality of support while maintaining the efficiency required of a business environment.
Student Support Hours (Office Hours): These are dedicated hours for one-on-one tutoring, question-and-answer sessions, and collaboration. You are encouraged to use this time to discuss concerns or projects.
Summer = Online Only. An appointment must be scheduled by sending an email at least 24 hours in advance. Availability is limited to Monday - Thursday 8:00 am - 10:00 am.
Communication Standards:
Email (Preferred): Dr. Stovall checks email regularly and typically responds within 12 hours. However, emails are only monitored Monday–Friday, 8:00 AM – 5:00 PM. Allow a full 24 hours for a response before follow-up.
Phone: The office number provided is a campus landline. It cannot receive text messages. Because Dr. Stovall is frequently in the classroom or at meetings, email is the most reliable contact method.
Weekend Policy: Emails are not checked over the weekend. Planning your work week to finish by Friday ensures you have access to instructor support before the Sunday deadline.
In business, you must direct technical issues to the correct department (IT) rather than your supervisor.
Blackboard/College Access: For technical difficulties, contact AskAC immediately at 806.371.5000 or [click here]. Dr. Stovall is a subject matter expert, not a technical support technician.
McGraw Hill Connect: Issues must be directed to the publisher's technical support (see "Start Here" folder). Note: Google Chrome is the only supported browser for Connect.
Computer Literacy & Google Docs: Support for basic computer navigation or file merging must be addressed via the Tutoring Center.
If you experience a Blackboard error that prevents a submission:
Take an immediate screenshot or video recording of the error.
Ensure the date and timestamp are visible in the shot.
Send an immediate email to Dr. Stovall explaining the situation with the screenshot attached. Without timestamped evidence, technical claims cannot be verified.
Professional success is built on a buffer. While the hard deadline is Sunday [except for Week 8], treat Friday at 5:00 PM as your personal deadline. This ensures that if a "life" or "tech" emergency happens over the weekend, you have already completed your obligations. It also ensures you can receive instructor assistance during business hours if you hit a roadblock.
Academic integrity is the foundation of professional credibility. All students are required to review the Department's Academic Integrity Policy. By participating in any assignments, simulations, or course materials, you certify that you have read, understood, and agree to uphold these standards. The burden of proof for the originality of all work rests solely with the student.
If you have a disability (learning, mental, physical) that affects your ability to participate effectively and have access to any program or service at Amarillo College please contact Disability Services at (806) 345-5639 . Our offices are located in the Student Service Center office 112. More information may be found at www.actx.edu/disability.
Disability Services facilitates access to all programs and services according to the ADA, Americans with Disabilities Act and Section 504 of the Rehabilitation Act, as well as other federal and state laws.
Amarillo College is committed to providing equal access to all programs and services, including all working, learning, and service environments that affect equal access for persons with disabilities. This commitment to provide equal access and opportunity for persons with disabilities is in compliance with federal and state law. Amarillo College also strives to provide Electronic and Information Resources (EIR) that are accessible to all authorized users.
If you find you are unable to access material in an accessible format please contact the Disability Services Office at (806) 345-5639 . This office will work in conjunction with other campus resources to address and accommodate your issue in a timely manner.
As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc
Students who do not attend class on or prior to the census date will be administratively dropped. Effective Fall, 2016
Students who wish to withdraw from a course must complete all steps indicated on the Academic Withdrawal Request form by the course withdrawal deadline.
NOTE: Students who are attending Texas institutions of higher education, for the first time fall 2007 and later, may not withdraw from more than six courses during their academic career. This withdrawal limitation does not include dual credit or developmental classes (Senate Bill 1231 Rule 4.10.) For more information on Drop and Withdrawal Policies, please visit the Registrar's Office Web site.
The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students. If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .
HRPO-1311-003 Human Relations
Practical application of the principles and concepts of the behavioral sciences to interpersonal relationships in the business and industrial environment.
Student Resources Student Resources Website
Notice to Students enrolled in an educational program for preparation of issuance of certain occupational licenses:
Students enrolled in an educational program in preparation for obtaining certain occupational licenses are potentially ineligible for such license if the student has been convicted of an offense. For further information, please contact your advisor, the Legal Clinic, or the faculty member in charge of the educational program that you seek to enroll in. The further information you will receive will include notification to you of your right to request a criminal history evaluation letter from the licensing authority in order to clarify your particular situation.
(3 sem hrs; 3 lec)
Online Course
TEXTBOOK:
Human Relations in Organizations: Applications and Skill Building, Robert N. Lussier, 10th Edition, 2013. ISBN 978-0-07-802920-2.
Textbook
Internet Access
Computer
Paper or spiral notebook and pen or pencil to take class notes
COURSE LEARNING OUTCOMES:
1. The students will evaluate human relations concepts including personality, diversity, perception, attitudes, values, ethics, self-esteem, and interpersonal skills to promote career success. SCANS* Information C5; Thinking Skills F7; Personal Qualities F14, F13; Interpersonal C9, C14
2. Students will identify and evaluate the causes and effects of stress in the workplace including transactional analysis, assertiveness training and methods of conflict resolutions. SCANS* Thinking Skills F9; Interpersonal C13; Basic Skills F5, F6
3. Students will learn the importance of learning styles and how to develop individual and group communication skills including listening, questioning, and paraphrasing. SCANS* Basic Skills F5, F6; Interpersonal C9
4. Students will list the steps in problem solving and decision making process including group involvement and participation. SCANS* Thinking Skills F7, F8, F9; Interpersonal C9
5. Analyze how theories of motivation and human behavior impact strategies of change management, time management, and career management. SCANS* Thinking Skills F7, F9
6.List and describe the behavioral and contingency leadership theories and how they apply to human relations. SCANS* Systems C15; Interpersonal C9, C12
7. Students will learn the importance of networking, negotiation, and ethical organizational politics. SCANS* Interpersonal C9, Thinking F7, F9, and Systems C15
*Meets Secretary’s Commission on Achieving Necessary Skills (SCANS)
Information: Acquires and uses information.
Interpersonal: Works with others, serves clients, exercises leadership.
Systems: Understands complex interrelationships (evaluates, monitors, improves social, organizational and technological systems).
Thinking Skills:Thinks creatively, makes decisions, solves problems, visualizes, knows how to learn, and reasons.
Personal Qualities:Displays responsibility, self-esteem, sociability, self-management, integrity, and honesty.
In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .
If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".
CLASSROOM GROUND RULES:
BEST PRACTISES:
DISCUSSION BOARDS:
EXAMINATIONS:
Exams are to be taken INDIVIDUALLY. If at student is caught participating in group testing, he/she will automatically receive a "0" and will be subject to further disciplinary actions as outlines in the AC Students Rights & Responsibilities.
Plagiarism, Cheating and Individual Work Ethic
Amarillo College policies and Code of Student Conduct is strictly adhered to when dealing with plagiarism, cheating, and duplication of work product. Any evidence of plagiarism, cheating, or duplication of work product will result in a zero on the work in question.
A complete statement regarding scholastic dishonesty can be found in the Student Code of Conduct in the Student Rights and Responsibilities Handbook at http://catalog.actx.edu/content.php?catoid=12&navoid=426
GRADING SCALE:
90 - 100% = A Excellent
80 - 89% = B Above Average, Very Good
70 - 79% = C Average, Good
60 - 69% = D Poor, but passing
Below 60% = F Failing
EXAMINATIONS:
Examinations will consist of true-false and multiple choice.
Final grade will be determined by dividing total number of points by the number of tests and projects.
Instructor reserves the right to subjectively influence the final grade relative to class attendance, participation, and attitude.
The final exam is scheduled according to the Amarillo College final exam schedule.
The class average is calculated as follows: 20% Exams, 40% Discussion Boards, 40% Assignments
ATTENDANCE POLICY:
Students are expected to attend all regularly scheduled class meetings. Should you miss a class, it is your responsibility to determine what you have missed and take appropriate actions. Please obtain the names and phone numbers of at least two of your fellow classmates and contact them about anything you have missed.
WITHDRAWAL POLICY:
It is the responsibility of the student to initiate drop or withdrawal procedures through the registrar’s office. Students who stop attending class but do not officially drop or withdraw from this course will receive a letter grade at the end of the semester.
December 6, 2017 Last day to withdraw (drop)
Tentative Course Schedule
INSTRUCTOR RESERVES THE RIGHT TO MODIFY SCHEDULE DURING THE SEMESTER
Week 1 - Introductions
Chapter 1 Understanding Behavior, Human Relations, and Performance
Week 2 - Chapter 2 Personality, Stress, Learning, & Perception
Week 3 - Chapter 3 Attitudes, Self-Concept, Values, and Ethics
Test 1 (Chapters 1,2,3)
Chapter 5 Interpersonal Communications
Week 4 - Chapter 6 Dealing With Conflict
Chapter 7 Leading and Trust
Test 2 (Chapters 5,6,7)
Week 5 - Chapter 8 Motivating Performance
Chapter 9 Ethical Power and Politics
Week 6 - Chapter 10 Networking and Negotiations
Chapter 11 Team Dynamics and Leadership
Test 3 (Chapters 9,10,11)
Week 7 - Chapter 12 Organizational Change and Culture
Chapter 4 Time Management
Week 8 - Test 4 (Chapters 11,12,4)
10/19/17 12:32 PM
10/23/17 10:19 AM