General Psychology Syllabus for 2017-2018
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If you have a disability (learning, mental, physical) that affects your ability to participate effectively and have access to any program or service at Amarillo College please contact Disability Services at (806) 345-5639 . Our offices are located in the Student Service Center office 112. More information may be found at www.actx.edu/disability.
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As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

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Administrative Drop Policy

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Students who wish to withdraw from a course must complete all steps indicated on the Academic Withdrawal Request form by the course withdrawal deadline.

NOTE: Students who are attending Texas institutions of higher education, for the first time fall 2007 and later, may not withdraw from more than six courses during their academic career. This withdrawal limitation does not include dual credit or developmental classes (Senate Bill 1231 Rule 4.10.) For more information on Drop and Withdrawal Policies, please visit the Registrar's Office Web site.

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The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

PSYC-2301-007 General Psychology

Prerequisites

Prerequisite: RDNG 0331-minimum grade of C or a score on a state-approved test indicating college-level reading skills

Course Description

General Psychology is a survey of the major psychological topics, theories and approaches to the scientific study of behavior and mental processes.

Student ResourcesStudent Resources Website

Department Expectations

Occupational License Disclaimer

Notice to Students enrolled in an educational program for preparation of issuance of certain occupational licenses:

Students enrolled in an educational program in preparation for obtaining certain occupational licenses are potentially ineligible for such license if the student has been convicted of an offense. For further information, please contact your advisor, the Legal Clinic, or the faculty member in charge of the educational program that you seek to enroll in. The further information you will receive will include notification to you of your right to request a criminal history evaluation letter from the licensing authority in order to clarify your particular situation.

Hours

(3 sem hrs; 3 lec)

Class Type

Hybrid

Syllabus Information

Textbooks

Required: Exploring Psychology with Updates on DSM-5, 9th Edition, + LaunchPad, Worth Publishers, ISBN-10: 1-4641-8949-8; ISBN-13: 978-1-4641-8949-4.

Note: LaunchPad is required and is no extra cost.

Used textbooks are acceptable for this class. 

Supplies

You will need access to a reliable computer with a reliable Internet connection and Microsoft Office software.  Open computer labs on campus are available for use and encouraged.

Student Performance

1. Identify various research methods and their characteristics used in the scientific study of psychology.

2. Describe the historical influences and early schools of thought that shaped the field of psychology.

3. Describe some of the prominent perspectives and approaches used in the study of psychology.

4. Use terminology unique to the study of psychology.

5. Describe accepted approaches and standards in psychological assessment and evaluation.

6. Identify factors in physiological and psychological processes involved in human behavior.

 

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

STUDENT COMMITMENT:

This is a three hour course. An estimate of study time outside of class is 3 hours for every 1 hour in class. Therefore, you need to plan on spending at least 9 hours per week in studying for this class outside of class. 

This is a hybrid course.  By definition, instruction in a hybrid course is delivered 50% online and 50% though face-to-face contact. (Note: Seat time will be reduced by 50% from a "regular" in-person course.)  This means that a sizeable portion of this course is completed "outside of class".  This requires a serious commitment from the student. This is also a “short course” taking place during Spring I.  This also requires a serious commitment from the student as the course is completed within a short 8 weeks.

Achieving success in this course will require a time commitment. I recommend that you prepare for your exams and for class by ACTIVELY reading and outlining (taking detailed notes) the assignments.  My suggestion is to read and outline the material prior to attending class.  I recommend that you use a word processor to create your own outline of the reading material.  After you complete this process, you have a way to test your knowledge level, and you will have covered the material in a systematic and comprehensive manner.  This process will allow you to “chunk” the material into smaller pieces which is more effective than trying to “digest” it all at once by cramming or just “reading over” or skimming over the reading.  Next, watch the corresponding lecture posted online or come to class to participate in the corresponding lecture (or activity if lecture is posted online) - whichever is assigned for that week.  Next, I suggest that you review your outline from the reading and compare that to the notes that you have taken in class/the Chapter PowerPoint lecture slides.  The Chapter PowerPoint slides can be found in LaunchPad.  This will give you a good indicator of where you may need to give more attention.  Next, I suggest viewing any Auxiliary Notes posted online.  You may find these under the Content tab.  These notes are topical - therefore, you can choose a topic that you may need to give more attention.  These Auxiliary Notes are more visually appealing (which is great for the visual learner) and more detailed than the Chapter PowerPoint slides.  Next, I would take the quiz/complete the assignment for that given week.  The weekly quizzes will also be a good barometer for areas where you may need to apply more effort or give more attention.

If you are having further difficulty with the material, you may want to receive tutoring or study skills training free of charge from the Access Center (Library; 3rd floor). There are also many web sites on study skills and strategies.  Further, I recommend that you take the course on Student Success at AC (First Year Seminar) which teaches important areas such as study skills, motivation, time management, and stress management.

ACADEMIC INTEGRITY:

A responsible student is a successful student. Students are expected to conduct themselves in a mature and responsible manner, respect the opinions, rights, and personal property of others, and meet their financial obligations. Students are responsible for seeking help and guidance from all of the resources that the college makes available to them. They are expected to be proactive and remain informed about college dates and deadlines and understand academic and disciplinary policies. They are responsible for communication with their professors, advisors, and college staff and the commitment to being organized and prepared to learn. Above all, our students are expected to strive for honesty and academic integrity throughout their period of study.

In order to provide a learning process and academic environment that permits you to pursue your educational goals, it is essential for all faculty, students, and staff to maintain academic integrity. You are expected to exhibit academic honesty in this and every class. Academic dishonesty includes cheating, plagiarism, and aiding or abetting others to cheat or plagiarize.

It is expected that each student will do his/her own work. Assisting a student while he/she is taking an online exam is cheating. Not only could you be reprimanded, but you are cheapening your own education.

Each student is expected to follow the guidelines in the AC Student Rights & Responsibilities document.  This information may be found at the following link: Student Rights and Responsibilities.  All students are expected to be tolerant and respectful of other students in the classroom.  There will be zero tolerance for any type of harassment or disrespect.

Grading Criteria

Grades for this course will be based on three exams, weekly online quizzes/activities, and attendance/participation. Your final grade consists of the following:

3 Examinations

 60%

(100 points each) 300 total points

Weekly Online Quizzes/Activities

Service Learning Project

Attendance/Participation

10%

20%

10%

50 total points

100 total points

50 total points

   

         500 total points/5 = 100%

Here is an example of how to calculate your grade.  The Exams are worth 60%, the Weekly Online Quizzes/Assignments are worth 10%, the Service Learning Project is worth 20%, and Attendance/Participation is worth10%.

Let us say, for example, that you made the following grades in the course:

Exam 1 = 82; Exam 2 = 79; Exam 3 = 93; Final Exam = 0 (drop grade)

Quiz 1: 100; Quiz 2 = 75; Online Assignment 1 = 100 (There will be more than 3 Weekly Online Quizzes/Activities - this is merely for demonstration.)

Attendance/Participation = 85

Here is how you would do the math:

Average the Exam grades: 82 + 79 + 93 = 254.  254/3 = 84.67

Average the Weekly Online Quizzes/Activities: 100 + 75 + 100 = 275.  275/3 = 91.67

84.67 X .60 = 50.802 (Exams)

91.67 X .10 = 9.161 (Weekly Online Quizzes/Assignments)

85 X .20 = 17 (Service Learning Project)

85 X .10 = 8.5 (Attendance/Participation)

Now, add the numbers for each category:  50.802 + 9.161 + 17 + 8.5 = 85.463 = B (Course Grade)

EXAMINATIONS:

1. There will be four multiple choice examinations.  Each exam will consist of 50 multiple choice questions and will be worth 100 total points.  60% or 300 points of your final total points in the course will be based on your examination scores. 

2. The four exams include Exam 1, Exam 2, Exam 3 and a Comprehensive Final Exam.  You do not have to take the Final exam if you are happy with your scores on Exam 1, Exam 2, and Exam 3.  The lowest exam score out of the four is automatically dropped.  Therefore, if you are happy with your scores on Exam 1, Exam 2, and Exam 3, then you have the option to not take the Comprehensive Final Exam.  If you decide to take the Final and it is your lowest of the four scores, it will be dropped.

3.  Because the lowest exam score is dropped, there will be no make-up exams.  If you miss a scheduled exam for any reason, that exam will be the exam score that will be dropped.   The purpose for the drop grade is so that you can miss an exam for any reason, such as death in the family, illness, vacation, having a baby, not able to get your books on time, not having access to a reliable computer, having to work, forgetting to take an exam, etc.  Again, there will be no make-up exams.  

4. All exams will be taken in AC Connect/Blackboard.  You may not have another person with you at the time that you are taking one of the online exams.  If there is indication that you received help during an online exam, the penalty will be an F in the course and likely expulsion from Amarillo College.  

5. You will be given 90 minutes (1.5 hours) in which to complete each exam.  For a comprehensive outline of exam dates (including the Final examination period), please see the Course Calendar posted in Blackboard.  This document can be found under the Content tab.  These dates will also be announced in class and via Blackboard announcements.

6. Please review the test dates in this course schedule.  If your schedule cannot accommodate these dates and times, you will need to drop this course and find a course that will work with your schedule.  No exams will be given after the deadlines posted in your course schedule with the exception of a true emergency such as death in the family or serious illness. In such a case, you must provide documentation indicating that you were not able to complete the exam.

7. You will be able to view only one question at a time, and you will have one attempt for each question.  You are not penalized for guessing.  You will not be able to go back and review or answer questions.  Do not click the "back" button on your browser or try to return to a previous question in any way in an attempt to change an answer/submit an answer for an unanswered question.  If you do, this could cause your exam to prematurely submit, and you would thus lose points for any remaining questions that have not been answered.  Do not skip any questions.  If you do, the question will be counted as incorrect.  Remember that you must click the “submit” button at the end of your exam. 

8. For test security purposes, I do not release the tests or allow additional time to go back and review the exams.  I offset this policy with online exams, practice test questions via given quizzes, participation/attendance grade, and grade adjustments for each exam based on the number of questions missed by the class.  I also do not provide written "study guides".  Your job as a student in this course is to master the covered material - therefore, it is expected that you read and study all given material.  However, I will give general guidelines in our face-to-face class meetings for what material may be stressed on the exam and what material may perhaps not appear on an exam for any potential reason.  This is yet another beneficial reason to attend class meetings.

WEEKLY ONLINE QUIZZES/ACTIVITIES:

1. There will be weekly online quizzes/activities over the course material.  These quizzes/activities will take place each week that we will cover new material.  (Quizzes/activities will not take place during an exam week.)  Your quiz/activity average will account for 10% of your final score or 50 total points.

2. You must complete each quiz/activity on time.  There will be no make-up quizzes/activities.  Online quizzes and activities will generally open immediately following a face-to-face class meeting and end the evening before the next face-to-face class meeting.  For a more comprehensive outline of due dates, please see the Course Calendar posted in Blackboard.  This document can be found under the Content tab.  These dates will also be announced in class and via Blackboard announcements.

3. All quizzes/activities will be completed in AC Connect/Blackboard.  You may not have another person with you at the time that you are taking one of the online quizzes or completing one of the online activities.  If there is indication that you received help during an online quiz/activity, the penalty will be an F in the course and likely expulsion from Amarillo College.  

4. You will be given 30 minutes in which to complete each quiz.  Activity due dates and instructions will be posted in AC Connect/Blackboard.

5.  If a weekly assignment requires submitted a written response, I recommend that you write your response in Word, and save a copy in your files. If there is a problem with the online course, then you will have a backup copy. You also need to run spell check, grammar check, and then post it into the course.  Do NOT post your paper as an attachment.

6. At the end of the semester, all of the weekly online quiz and online assignment scores will be averaged. 

7. If an assignment requires a specific word count, I will not accept this assignment if it does not meet the required word minimum.  You should use a word processor to write your papers. Your word processor should give you a word count.  

8.The Service Learning Project is worth 20% or 100 total points of your final grade.

Rubric used to evaluate written assignments:

 

Levels of Achievement

Criteria

EXCEEDS EXPECTATIONS

MEETS EXPECTATIONS

MEETS MOST or SOME EXPECTATIONS & NEEDS IMPROVEMENT

DOES NOT MEET EXPECTATIONS

DID NOT ANSWER QUESTION

KNOWLEDGE QUESTION #1

Weight 20.00%

20

Contains clear, thorough responses to each of the parts of EACH of the questions identified in the assignment. It provides evidence that the student has diligently researched the history of the agency the agency/organization, the social issue the agency is concerned with, and the specific intervention(s) used to help the issue. It provides evidence that the student has diligently identified the tasks and worked alongside the staff at the chosen agency

Provides appropriate reference or references as required and proper citation.

17

Addresses almost all of the parts of the questions, and answers ALL the questions identified in the assignment. Provides some evidence that the student has researched the history, social issues and specific interventions of the agency with which they were involved. In second paragraph, student provides some evidence that he or she worked with staff at the chosen agency.  Provides at least one reference that is appropriate with citation in text.

14

Does not address all of the parts of the questions in the assignment, or skipped one of the questions. It provides minimal evidence that the student has diligently researched the history of the agency, the social issue the agency is concerned with and the specific intervention used to help the issue, the social issue the concerned with and the specific intervention used to help the issue. Fails to provide clear evidence that the student has diligently identified the tasks and worked alongside the staff at the chosen agency.  Failed to provide appropriate reference and/or citation and bibliography.

10

Minimally addresses and or fails to answer some of the questions in item #1. It does not provide evidence that the student researched the history of the agency, the social issue the agency is concerned with or the specific intervention used to help the issue. It doesn’t provide evidence that the student has diligently identified the tasks and worked alongside the staff at the chosen agency .

Failed to provide reference and  citation and bibliography.

0

Did not provide an answer.

KNOWLEDGE QUESTION # 2

Weight 10.00%

10

Contains clear, thorough responses to the question identified in the assignment. It provides evidence that the student has diligently reflected on experiences, prior knowledge and new knowledge learned while working at the chosen agency.

8

Addresses the question identified in item #2, in a minimal manner and/or provides some evidence that the student has done some reflection on their experiences, as well as discussing previous and new knowledge gained while working at this agency. Needs improvement and some added depth.

7

Addresses some of issues raised by the question in item #2 in a perfunctory manner. It provides minimal reflection from the student regarding their experiences, prior knowledge and new knowledge gained in this experience. Needs a quite a bit of improvement. and depth of reflection on the experience.

5

Minimally addresses the items in the assignment. Provides very little, if any, evidence that the student has reflected on experiences, prior knowledge and new knowledge gained in this experience. Needs much more depth of reflection and improvement in communicating that experience.

0

Did not provide an answer.

KNOWLEDGE QUESTION #3

Weight 20.00%

20

Contains clear, thorough responses to each part of the question identified in the assignment. It provides evidence that the student has diligently applied or related concepts from at least 2 specific concepts from their textbook to their experience in their agency. Cited sources in the text and within the bibliography section.

17

Contains a minimum required response to the question identified and its parts. Provides some evidence that student applied and/or related at least 1 concept from the textbook to their experience at the agency. Cited source in text and within bibliography section.

14

Does not address all of the parts of question in the assignment and/or responses lack clarity and depth. It provides minimal evidence of the student’s reflective thought. There is only minimal indication that the student applied or related 1 concept from their textbook in this class to their experience in their agency. Fails to cite source in text or bibliography.

10

Minimally addresses the items in the assignment. It does not provide evidence of the student’s reflective thought. There is no specific indication that the student applied or related any concepts from their textbook in this class to their experience in their agency. Fails to cite source(s) in text and bibliography.

0

Did not provide an answer.

KNOWLEDGE QUESTION #4

Weight 10.00%

10

Contains clear, thorough responses to the question identified in the assignment. It provides evidence that the student has diligently described the impact he or she hopes to have by continuing to volunteer at their selected agency. If the student chose not to volunteer at their selected agency, then he or she described in detail one action step that they would be willing to do to apply some aspect of “social responsibility” that they learned in their volunteer work in their life.

8

Contains minimal response to the question identified in the assignment. Provides some evidence that student described the impact he or she hope to have by continuing to volunteer at selected agency. If the student chose not to volunteer at the agency, then he or she gave a brief but not specific description of at least one action step if that they are willing to do to apply some aspect of "social responsibility" that they learned in their volunteer work in their life.

7

Does not address all of the parts of the questions in the assignment. It provides minimal evidence that the student has diligently described the impact he or she hopes to have by continuing to volunteer at their selected agency. If the student chose not to volunteer at their selected agency, then he or she described one general and somewhat vague action step that they would be willing to do to apply some aspect of “social responsibility” that they learned in their volunteer work in their life.

5

Minimally addresses the items in the assignment. It does not provide evidence that the student has described the impact he or she hopes to have by continuing to volunteer at their selected agency or, if the student chose not to volunteer at their selected agency, then he or she failed to describe in any detail one action step that they would be willing to do to apply some aspect of “social responsibility” that they learned in their volunteer work in their life

0

Did not provide an answer.

KNOWLEDGE Empirical Data Question #5

Weight 25.00%

25

All five questions and all parts are correct indicating that the student has mastery over understanding empirical and graphical representation of data in social and behavioral sciences research

21

Four of the 5 questions were correct, and/or the student missed a few of the components in a couple of the questions, indicating student has an understanding of empirical and graphical representation of social and behavioral science research.

18

Three of the five questions were correct, and/or student missed multiple components within some of the questions, indicating that the student has difficulty and lacks a complete understanding of empirical and graphical representation of social and behavioral science research.

13

Two or less of the five questions were correct, and student missed multiple components within these questions, indicating that the student lacks understanding of empirical and graphical representation of social and behavioral science research.

0

0 points Did not provide an answer.

Organization

Weight 5.00%

5

Information is clearly organized throughout the four questions on the essay, ideas flow nicely.

4

Some sections of the are well organized while others are loosely organized, lacking flow

3

Information is loosely organized throughout and there is a lack of flow of ideas.

2

Information is present, but very difficult to understand due to poor organization.

0

Did not provide an answer.

WRITING MECHANICS

Weight 10.00%

10

Proper grammar and spelling used throughout the answer to the question. Minimum word count is exceeded.

8

Generally, grammar and spelling used are correct with a few errors. Minimum word count is reached.

7

Proper grammar and spelling used throughout the answer to the question with major errors. Minimum word count is reached or fell a little short at points.

5

Very poor grammar and spelling used throughout the answer to the question. Minimum word count is not reached.

0

Did not provide an answer.

 

Again, your Course Calendar will provide you with the details of how and when to complete these assignments/quizzes.  This document is found under Content on the Home page for the course.  It is reasonable that a due date/assignment may be changed.  Please attend class regularly and regularly check your email/Blackboard announcements for notice of these potential changes.

ATTENDANCE/PARTICIPATION:

Attendance will be taken each class meeting.  This course meets on Fridays at 9AM.  Exceptions to missing class and thereby missing attendance points will only be acceptable given a true emergency such as death in the family or serious illness.  In such a case, you must provide documentation indicating that you were not able to attend class on the given date and time of our class meeting.  Every class meeting counts!  Attendance and active participation in class will account for 10% of your final score or 50 total points. 

FINAL GRADES:

            A = 90-100

            B = 80-89

            C = 70-79

            D = 60-69

            F = 0-59

I do make adjustments for grades that are “borderline” at the end of the semester.  For example, a 79.5 would be rounded up to a “B” and a 79.4 would round to a “C.”  Please do not inquire about special accommodations above and beyond this at the end of the semester.  Keep up with your work.  Complete your assignments.  Give a committed effort.  Stay focused and committed to the course.  Your grade is ultimately your responsibility, and you earn it.

You may check your grades periodically in our course on Blackboard.  In order to check your grades, you can go to “My Grades” on the Home Page for the course.  Please be aware that the Course Average grade that you see will NOT BE ACCURATE UNTIL all of the Exams, Assignments/Quizzes, Attendance points have been completed for the class.  Therefore, you need to calculate your grade by hand to help determine your decision whether or not to take the final exam and/or to determine your current standing in the course. 

Attendance

DISABILITY STATEMENT:

Any student who, because of a disabling condition, may require some special arrangements in order to meet course requirements should contact disAbility Services (Location: Student Service Center, Room 119, Phone 371-5436) as soon as possible.

ATTENDANCE POLICY:

Regular attendance is necessary for satisfactory achievement.  It is the responsibility of the student to attend class.  The course will meet on Fridays only.  Assignments and exams will be completed through AC Connect/Blackboard.

MAKEUP POLICY:

Please review the test dates in the course schedule.  If your schedule cannot accommodate these dates and times, you will need to drop this course and find a course that will work with your schedule.  No exams will be given after the deadlines posted in your course schedule with the exception of a true emergency such as death in the family or serious illness.  In such a case, you must provide documentation indicating that you were not able to complete the exam.

Calendar

Please refer to http://catalog.actx.edu/content.php?catoid=15&navoid=666#fall_term_2008 for important dates and deadlines.

*All dates and content are subject to change at the discretion of the instructor.  It is your responsibility to attend class and remain knowledgeable of all anticipated dates and deadlines.*

Weekly information for assignments/lectures/readings/auxiliary materials/etc. will be announced weekly.  These announcements will be posted online via Blackboard Announcements.  You can view these Announcements under the Announcements tab in Blackboard.  Pertinent and time-sensitive information will be posted via Blackboard Announcements and will also be sent via email.  This is why it is imperative that you check your email/Blackboard announcements regularly

Here is a general course calendar.  Further details can be found online via the Course Calendar document.  This document can be found under the Content tab in Blackboard.  Again, it is reasonable to expect changes to this course calendar/due dates.  Please check email/Blackboard Announcements for notice of these potential changes.

Week 1, January 16 – Introduction to the course and Thinking Critically with Psychological Science

Week 2, January 22 – The Biology of Mind and Consciousness and the Two-Track Mind

Week 3, January 29 – Developing Through the Life Span & Gender and Sexuality

Week 4, February 5 – Sensation and Perception, Learning and Memory

Week 5, February 12 – Thinking, Language, and Intelligence, Motivation and Emotion & Stress, Health, and Human Flourishing

Week 6, February 19 – Personality and Social Psychology

Week 7, February 26 – Psychological Disorders and Therapy

Week 8, March 5 – Examination Week

March 8 – Class Ends

Additional Information

When you access the Content Tab and then Discussions, you will see "Virtual Classroom".  Here, you can ask a question or provide comments that the entire class (including your instructor) can see. 

If you have general questions (and answers) from which others may benefit, please direct them to the instructor (or class) by posting them in Virtual Classroom. When I answer the question (or when you answer a question) in "Virtual Classroom", all students will be able to see my (and your) responses.

This is designed to mirror a typical classroom culture in a regular face-to-face 3 hour course.  Because this course is online, you may find that additional questions arise when you are studying/reviewing the online material at home.

If you experience any technical difficulty with AC Connect/Blackboard, please contact the Helpdesk directly at 806.371.5000 or email them at askac@actx.edu.

WITHDRAWING FROM THE COURSE:

You are responsible for being knowledgeable and cognizant of important college dates and for withdrawing yourself from the course by the set deadline if you are unable to complete a course or courses for which you have registered.  Please refer to http://catalog.actx.edu/content.php?catoid=14&navoid=603 for important dates and deadlines. 

You must officially drop a class in the Registrar's office. If you simply stop completing assignments and participating in the online course, a grade of F will appear on your transcript. An F will have a strong negative effect on your GPA.

FURTHER STUDENT RESOURCES:

Student Resources Website

Syllabus Created on:

01/15/18 1:15 PM

Last Edited on:

01/15/18 1:23 PM