Hours by appointment. Students may contact the instructor by email to schedule a virtual meeting.
If you have a disability (learning, mental, physical) that affects your ability to participate effectively and have access to any program or service at Amarillo College please contact Disability Services at (806) 345-5639 . Our offices are located in the Student Service Center office 112. More information may be found at www.actx.edu/disability.
Disability Services facilitates access to all programs and services according to the ADA, Americans with Disabilities Act and Section 504 of the Rehabilitation Act, as well as other federal and state laws.
Amarillo College is committed to providing equal access to all programs and services, including all working, learning, and service environments that affect equal access for persons with disabilities. This commitment to provide equal access and opportunity for persons with disabilities is in compliance with federal and state law. Amarillo College also strives to provide Electronic and Information Resources (EIR) that are accessible to all authorized users.
If you find you are unable to access material in an accessible format please contact the Disability Services Office at (806) 345-5639 . This office will work in conjunction with other campus resources to address and accommodate your issue in a timely manner.
As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc
Students who do not attend class on or prior to the census date will be administratively dropped. Effective Fall, 2016
Students who wish to withdraw from a course must complete all steps indicated on the Academic Withdrawal Request form by the course withdrawal deadline.
NOTE: Students who are attending Texas institutions of higher education, for the first time fall 2007 and later, may not withdraw from more than six courses during their academic career. This withdrawal limitation does not include dual credit or developmental classes (Senate Bill 1231 Rule 4.10.) For more information on Drop and Withdrawal Policies, please visit the Registrar's Office Web site.
The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students. If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .
CPMT-1351-003 IT Essentials: PC Hardware and Software
An introduction to the computer hardware and software skills needed to help meet the growing demand for entry-level information and communication technology (ICT) professionals. The curriculum covers the fundamentals of PC technology, networking and security, and also provides an introduction to advanced concepts. Hands-on labs and Virtual Laptop and Virtual Desktop learning tools help students develop critical thinking and complex problem-solving skills. Cisco Packet Tracer simulation-based learning activities promote the exploration of network and networking security concepts and allow students to experiment with network behavior.
Student ResourcesStudent Resources Website
Notice to Students enrolled in an educational program for preparation of issuance of certain occupational licenses:
Students enrolled in an educational program in preparation for obtaining certain occupational licenses are potentially ineligible for such license if the student has been convicted of an offense. For further information, please contact:
Melodie Graves
Justice Involved Advocate
Student Service Center 117
mgraves24@actx.edu
806-371-5995
Make appointment at https://melodiegraves.youcanbook.me
You can also contact the Legal Clinic, or the faculty member in charge of the educational program that you seek to enroll in. The further information you will receive will include notification to you of your right to request a criminal history evaluation letter from the licensing authority in order to clarify your particular situation.
(3 sem hrs; 2 lec, 3 lab)
Hybrid
A+ Guide to IT Technical SupportPrint ISBN: 0357700031Authors: Jean Andrews |
This class requires the Cengage Unlimited Access code. If you have an access code from another class, you will not need to purchase one. With Cengage Unlimited you can access ANY Cengage materials you are using across ALL of your courses AND a library of 20,000 ebooks, study guides and reference materials. The access code will include your online book. If you want a "regular" book, you can also purchase the book and access card from the bookstore as a bundle. |
DESCRIPTION OF COURSE (as in catalog):
An introduction to the computer hardware and software skills needed to help meet the growing demand for entry-level information and communication technology (ICT) professionals. The curriculum covers the fundamentals of PC technology, networking and security, and also provides an introduction to advanced concepts. Hands-on labs and Virtual Laptop and Virtual Desktop learning tools help students develop critical thinking and complex problem-solving skills. Cisco Packet Tracer simulation-based learning activities promote the exploration of network and networking security concepts and allow students to experiment with network behavior.
(3 sem hrs; 2 lec, 3 lab).
In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .
If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".
Students are expected to maintain a high standard of individual honor in their scholastic work. Students who are guilty of cheating, plagiarism, copying, or dishonesty may be excluded from class with a grade of F; or, in flagrant cases, may be suspended from the College. The faculty of the CIS Department reserves the right to ask a student to verify any portion of a test by reproducing any specific section or all of the test in question.
Any action that comprises the computer systems at Amarillo College, including but not limited to hacking or cracking, can result in a grade of “F” in this course and possible further disciplinary action.
Activity |
Learning Environment |
Percentage Weight |
Additional Information |
---|---|---|---|
Labs In-Class Labs |
Cengage Blackboard |
15% 20% |
Drop Lowest Grade
|
Quizzes |
Cengage |
10% |
Drop Lowest Grade |
Bb Exams |
Blackboard |
20% |
2 attempts, timed |
Discussions |
Blackboard |
15% |
Discussions each week |
Final Exam |
Blackboard |
20% |
Comprehensive 100 questions/100 minutes |
All work is provided for each student at the beginning of the semester. It is your responsibility to ensure all work is completed by the scheduled dates.
There will be a 20% penalty for assignments submitted past the due date. No assignments will be accepted two weeks past the due date.
The purpose of this course is to prepare students to successfully pass the CompTIA A + certification – successfully taking these exams (901 and 902) prior to the Final Exam can be used as a replacement grade for the Final Exam. Passing the exams will be considered sufficient demonstration of course concepts and mastery.
This course requires a working computer and connection to the internet. CIS labs, located in the Byrd Business Building, are open throughout the week. Hours and days of open labs can be found at http://cis.actx.edu/hours.html
The schedule below represents a planned outline for the course. Actual dates are subject to change. Please check your email daily for course updates from your instructor.
Assignments are due by 10pm each Monday during Weeks 1-15; assignments are due by 10pm on Thursday (05/09) during Week 16.
See the checklist posted in your Blackboard course as a mechanism to monitor due dates and your progress in the course.
Week 1
All Week 1 assignments must be completed by the end of Week 1 (01/21 @ 10pm), in order to be considered Present in the course. Failure to complete all assignments by this date will lead to an administrative drop from the course.
Week 2
Week 3
Week 4
Week 5
Week 6
Week 7
Week 8
Week 9
Week 10
Week 11
Week 12
Week 13
Week 14
Week 15
Week 16
01/09/19 2:18 PM
01/09/19 2:18 PM