Technical and Business Writing Syllabus for 2019-2020
Return to Syllabus List

Instructor Information

Office Location

<p>Ordway Hall 103B</p>

Office Hours

Spring II

Mondays and Wednesdays -- 10:30 - 12:30

Course Information

COVID-19 Protocols

Recording Policy

Disability Statement

If you have a disability (learning, mental, physical) that affects your ability to participate effectively and have access to any program or service at Amarillo College please contact Disability Services at (806) 345-5639 . Our offices are located in the Student Service Center office 112. More information may be found at www.actx.edu/disability.
Disability Services facilitates access to all programs and services according to the ADA, Americans with Disabilities Act and Section 504 of the Rehabilitation Act, as well as other federal and state laws.

Amarillo College Web Accessibility Policy Statement

Amarillo College is committed to providing equal access to all programs and services, including all working, learning, and service environments that affect equal access for persons with disabilities. This commitment to provide equal access and opportunity for persons with disabilities is in compliance with federal and state law. Amarillo College also strives to provide Electronic and Information Resources (EIR) that are accessible to all authorized users.

If you find you are unable to access material in an accessible format please contact the Disability Services Office at (806) 345-5639 . This office will work in conjunction with other campus resources to address and accommodate your issue in a timely manner.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

The Tutoring for Success policy applies to any student whose grade or performance in the course falls below a departmentally determined minimum threshold. In either of those cases, the instructor will direct the student to the appropriate tutoring service, which may be faculty-led, discipline-specific, and/or general. Under this policy, the instructor will follow specific departmental guidelines governing the use, duration, and grade component of the tutoring need.

Administrative Drop Policy

Students who do not attend class on or prior to the census date will be administratively dropped. Effective Fall, 2016

Student Withdrawal Procedures

Students who wish to withdraw from a course must complete all steps indicated on the Academic Withdrawal Request form by the course withdrawal deadline.

NOTE: Students who are attending Texas institutions of higher education, for the first time fall 2007 and later, may not withdraw from more than six courses during their academic career. This withdrawal limitation does not include dual credit or developmental classes (Senate Bill 1231 Rule 4.10.) For more information on Drop and Withdrawal Policies, please visit the Registrar's Office Web site.

Privacy Statement

The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

ENGL-2311-003 Technical and Business Writing

Prerequisites

Prerequisite: ENGL 1301

Course Description

Intensive study of and practice in professional settings. Focus on the types of documents necessary to make decisions and take action on the job, such as proposals, reports, instructions, policies and procedures, e-mail messages, letters and descriptions of products and services. Practice individual and collaborative processes involved in the creation of ethical and efficient documents.

Student ResourcesStudent Resources Website

Department Expectations

STUDENT PRINTING PROCEDURES

For students to put money on their account, they must go to this website https://acprinthub.actx.edu/myprintcenter/ and either use PayPal account or their credit/debit card to add money, or they can go to the Student Services building to add money with credit/debit or with cash. Neither Writers’ Corner or the Writing Lab can add money to the account.

However, if the students need help adding money to their account, we can help them do that here in the lab. All students are responsible for adding money to their own account. But students need to have money on their own account in order to print anywhere on campus.

English Department Plagiarism Policy (Revised Spring, 2013):

The English Department takes plagiarism seriously.

Plagiarism is defined as the following:  the use of someone else’s exact words that are neither quoted nor cited; paraphrasing someone else’s words without citing them; or using someone else’s research without citing it.

Student plagiarism in the Amarillo College English Department is internally tracked.  To clarify, records will be kept in the Department of those students who have plagiarized.  At the beginning of each new semester, the names of students who plagiarized the previous semester will be sent to all English Department faculty. 

Plagiarism may receive a penalty of a zero.  A subsequent infraction will be deemed a reason for expulsion from the class. At this point, the case will be referred to the Vice President of Student Affairs.

Note: Self-plagiarism will be discussed with the class by each instructor and infractions for such are left up to the individual instructor’s discretion.

Occupational License Disclaimer

Notice to Students enrolled in an educational program for preparation of issuance of certain occupational licenses:

Students enrolled in an educational program in preparation for obtaining certain occupational licenses are potentially ineligible for such license if the student has been convicted of an offense. For further information, please contact:

Melodie Graves
Justice Involved Advocate
Student Service Center 117
mgraves24@actx.edu
806-371-5995
Make appointment at https://melodiegraves.youcanbook.me

You can also contact the Legal Clinic, or the faculty member in charge of the educational program that you seek to enroll in. The further information you will receive will include notification to you of your right to request a criminal history evaluation letter from the licensing authority in order to clarify your particular situation.

Hours

(3 sem hrs; 3 lec)

Class Type

Hybrid

Syllabus Information

Textbooks

Required Textbook

 

Gurak, Laura J. and John Lannon. Strategies for Technical Communication in the Workplace. 4th ed. 2018 with REVEL.

This is an online textbook. You may purchase the access code for the text through the AC Bookstore.

IMPORTANT: You MUST have the access code to access the text and REVEL in order to be successful in this class. The concepts you need to know to successfully complete the assignments are in the textbook, and all quizzes are in REVEL.

   

Supplies

Other Supplies

Students need frequent access to:

  • a reliable computer with
  • Internet access

If you have computer software difficulties, call 371-5000 immediately for help. As a back-up, computers are available in the English Writing Lab, Ordway Hall on the Washington Street Campus. Check the English Computer Writing Lab Policies (www.actx.edu/english/) for open hours and other information.

Student Performance

Course Objectives

Learning Outcomes

Upon successful completion of this course, students will:

  1. Recognize, analyze, and accommodate diverse audiences.
  2. Produce documents appropriate to audience, purpose, and genre.
  3. Analyze the ethical responsibilities involved in technical communication.
  4. Locate, evaluate, and incorporate pertinent information.
  5. Develop verbal, visual, and multimedia materials as necessary, in individual and/or collaborative projects, as appropriate.
  6. Edit for appropriate style, including attention to word choice, sentence structure, punctuation, and spelling.
  7. Design and test documents for easy reading and navigation.

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

Behavior

CODE OF STUDENT CONDUCT: All rules and regulations set forth in the “Student Code of Conduct” section in the current edition of the Students’ Rights and Responsibilities publication will be followed in this course (see link above).

Be respectful and courteous.  While students are expected to express their own ideas and opinions in the discussion section of this course, students are also expected to use words that are appropriate for a classroom situation. No cursing, personal insults, or disrespectful language will be tolerated. Violation of this rule will result in the loss of points for discussion contributions

The discussion forums in this class provide a great opportunity for you to practice your technical writing style.  Proofread and spell-check your discussion posts, and check your posts and replies for clarity and accuracy. As with emails, avoid using text-message style abbreviations. In addition, proofread your posts for tone. A successful writer is ever-mindful of his/her audience, and your posts should be courteous and professional—even if you are disagreeing with a classmate. Discussion posts with numerous spelling and grammar errors an inappropriate tone will not receive credit.

For full discussion credit, your initial thread must be the minimum word count specified on the discussion, and you must respond to at least two classmates.

Other Responsibilities

  • Check your grades regularly in Blackboard. If you have any questions or concerns about your grades, please talk to me as soon as possible.
  • Read the plagiarism policy on the top of this syllabus. Plagiarism will result in a zero on the assignment. If you are concerned about plagiarism or are not sure if you've cited sources correctly, please schedule a visit with me or with the Writers' Corner.

Grading Criteria

Grade Determination

Students can earn a total of 1000 points, including discussions, quizzes, and all assignments.

Grades will be based on the following system:               

                A             90-100=high achievement (895 – 1000 points)
                B             80-89= above average achievement (795 – 894 points)
                C             70-79= satisfactory achievement (695 – 794 points)
                D             60-69= unsatisfactory achievement (595 – 694 points)
                F              0-59= unacceptable (0 – 594 points)

Points

Task

Total Points

REVEL total points

300

Discussions in Blackboard (6 at 20 points each)

120

Claim Letter

50

Resume

50

Proposal

100

Employment Outlook Report Rough Draft

30

Peer Review Report

50

Employment Outlook Report Final Draft

200

Final Exam

100

TOTAL

1000

 

Assignment Criteria and Feedback Policy

A rubric is provided for each writing assignment that will set forth the criteria for grading.

Timely instructor feedback is important for student success. However, writing assignments often take time to grade, and I strive to give helpful comments on each assignment. To that end, I will make every effort to grade your written work quickly.  Major writing assignments will be graded within 5 days from the due date.

Tutoring

TUTORING:  You can use SMARTHINKING (click), online tutoring available through the AC website.  Be advised that the Smartthinking tutoring service has a 2-3 day turnaround, so you need to submit work well before the due date to be sure to receive timely feedback from a tutor.

If you are near the AC campus, you are welcome to visit the Writer's Corner (click) located in Ordway Hall to get help with your assignments.

Assignment Submission and Late Work

Assignment Submission:

  • Please submit each assignment in its designated place in Blackboard.
  • Please do not send assignments through email unless I have specifically told you to email an assignment to me.
  • Assignments must be submitted in .doc or PDF format.
  • Save your work carefully and diligently. If you do not have a thumb drive, you may want to create your documents in Google Docs so you don’t have to worry about saving. If you work in Google Docs, you can save your work in PDF or .doc before you submit it in Blackboard.

Late work will not be accepted. Because this is a fast-paced 8-week course, you must complete assignments by the due date.  Most assignments are due on Saturdays by 11 p.m.; however, there are exceptions, so please check the course calendar for specific due dates. Any assignment turned in after the due date at 11 p.m. is late. I understand that technical problems occur and life issues sometimes interfere with assignments, but I am counting on your commitment to this class despite life's setbacks. When you can, work on assignments ahead of their due dates. If a situation arises that interferes with your turning in work in a timely manner, please email or call me.

Attendance

"Attendance" in an Online Course

Log in every day. In an online course, participation is extremely important. Although most assignments are due Saturdays by 11 p.m., please work ahead of schedule, as much is due each week. Lack of participation and submission of assignments in a timely manner will be taken into account when the final grade is determined. You hurt yourself when you fall behind schedule.

Students are expected to participate actively in this online course. Participation means:

  • Reading assigned chapters in REVEL and completing quizzes before the due date.
  • Logging in to the course every day, at least to check mail and read announcements. I watch when students last logged in.
  • Checking email regularly in your Amarillo College GMail account. I frequently send emails that explain course updates or include course notes, so please check your AC Gmail account as often as possible.
  • Completing and submitting weekly assignments and discussions by due dates.

An online course can be demanding for students.  Since there is no set meeting time, you must discipline yourself to read the text, participate in discussions, and complete assignments on time.  I hope you are committed to this process.  If you are, you should succeed in this class.  That said, I also hope you know that a real person (that's me!) is here to grade your assignments, monitor your progress, adjust due dates and assignments accordingly, and answer any questions you may have.

If during the semester you consider dropping, you must check with me first. The deadline for withdrawal is on the Amarillo College Calendar.

NOTE: Withdrawing early from a class could affect scholarship or financial aid monies. 

Calendar

Course Outline

Please note that this outline is subject to change.

This outline gives you an idea of which chapters will be read and when major assignments are due. Check your class calendar in Blackboard for specific due dates.

Week

REVEL Chapters and Points

Blackboard Assignments and Points

1

Log in to REVEL (9 pts)

Chapter 1: Technical Communication: Global, Collaborative, and Digital

Chapter 3: Providing Audiences with Usable Information

Chapter 4: Recognizing Ethical Issues in Technical Communication

(60 pts.)

Introduction Discussion (20 pts.)

Chapter 4 Discussion (20 pts.)

2

Chapter 6: Writing with a Readable Style

Chapter 9: Resumes and Other Employment Materials

Chapter 10: Memos and Letters

(69 pts.)

Claim Letter Assignment (50 pts.)

Resume Assignment (50 pts.)

Report Topic Discussion (20 pts.)

3

Chapter 8: Designing User-Friendly Documents

Chapter 2: The Research Process in Technical Communication

Chapter 17: Proposals

(45 pts.)

Proposal Assignment (100 pts.)

4

Chapter 15: Informal Reports

Chapter 16: Formal Reports

(28 pts.)

Research Discussion (20 pts.)

5

Chapter 5: Structuring Information for Your Reader

Chapter 7:  Using Audience-Centered Visuals

(43 pts.)

Work on employment outlook report

Report Rough Draft (20 pts.)

Peer Review Report (30 pts.)

6

No REVEL chapters this week. Finish employment outlook report

Employment Outlook Report Final Draft (200 pts.)

7

Chapter 18: Email

Chapter 20: Social Media

(41 pts.)

Chapters 18 and 20 Discussion (20 pts.)

8

Review Discussion (20 pts. Extra Credit)

Final Exam (100 pts.)

 

Additional Information

Important: Final Exam

Information about final exam will be posted in Blackboard. You will need to take your final exam either online using the LockDown Browser and a webcam OR on campus in the writing lab. More detailed information is in the Week 8 folder.

Syllabus Created on:

03/24/20 4:41 PM

Last Edited on:

03/24/20 4:41 PM