Office hours are student support hours, tutoring directly with your instructor. Students are encouraged to use this time to ask questions, discuss concerns, and collaborate.
Office Hours: 8:00 am - 9:00 am and 10:15 am - 11:00 am on Tuesday and Thursday.
Emails will be promptly responded to Monday - Friday 8:00 am - 5:00 pm. Emails will not be checked over the weekend.
*Office phone number listed above is an on-campus (landline) phone number - no text messages will be received. Calls will only be answered during posted office hours.
Dr. Stovall checks email regularly (several times a day) and usually responds within twelve hours from her receipt of the email; that being said, Dr. Stovall generally does not check her email as much or at all at night after 5:00 pm, so students will most likely see responses from her between 8:00AM and 5:00PM, Monday - Friday. As she is not in her office frequently (due to teaching classes, committee assignments, and professional development) enough to check, phoning her is only the second-best way to contact her—email is preferred. A student should allow twenty-four (24) hours for Dr. Stovall to respond before trying to contact her again. Emails will not be checked over the weekend.
If a student is experiencing a technical difficulty with Blackboard or any other college-related online presence, he/she should contact AskAC by clicking here or by calling 806.371.5000 as quickly as possible—Dr. Stovall, unfortunately, is not as well versed with computer issues as the AskAC personnel, so a student should always try to contact them first to assist in getting online needs met.
Issues with McGraw Hill should be directed to the publishing company. Information is posted in the Start Here folder of each course. McGraw Hill Connect requires students to use Google Chrome as your browser.
Issues with computer basics including navigating Google Docs should be addressed via tutoring.
Students need to screen shot and record any Black Board errors resulting in missing assignments, with a date and timestamp included in the screenshot. The student then send an immediate email explaining the situation with the screen shot to Dr. Stovall.
Mandatory:
Academic Integrity Policy
All students are required to review the Department's Academic Integrity Policy. By participating in any assignments, discussion boards, or course materials, you acknowledge and agree to follow this policy throughout the course.
If you have a disability (learning, mental, physical) that affects your ability to participate effectively and have access to any program or service at Amarillo College please contact Disability Services at (806) 345-5639 . Our offices are located in the Student Service Center office 112. More information may be found at www.actx.edu/disability.
Disability Services facilitates access to all programs and services according to the ADA, Americans with Disabilities Act and Section 504 of the Rehabilitation Act, as well as other federal and state laws.
Amarillo College is committed to providing equal access to all programs and services, including all working, learning, and service environments that affect equal access for persons with disabilities. This commitment to provide equal access and opportunity for persons with disabilities is in compliance with federal and state law. Amarillo College also strives to provide Electronic and Information Resources (EIR) that are accessible to all authorized users.
If you find you are unable to access material in an accessible format please contact the Disability Services Office at (806) 345-5639 . This office will work in conjunction with other campus resources to address and accommodate your issue in a timely manner.
As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc
The Tutoring for Success policy applies to any student whose grade or performance in the course falls below a departmentally determined minimum threshold. In either of those cases, the instructor will direct the student to the appropriate tutoring service, which may be faculty-led, discipline-specific, and/or general. Under this policy, the instructor will follow specific departmental guidelines governing the use, duration, and grade component of the tutoring need.
Students who do not attend class on or prior to the census date will be administratively dropped. Effective Fall, 2016
Students who wish to withdraw from a course must complete all steps indicated on the Academic Withdrawal Request form by the course withdrawal deadline.
NOTE: Students who are attending Texas institutions of higher education, for the first time fall 2007 and later, may not withdraw from more than six courses during their academic career. This withdrawal limitation does not include dual credit or developmental classes (Senate Bill 1231 Rule 4.10.) For more information on Drop and Withdrawal Policies, please visit the Registrar's Office Web site.
The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students. If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .
BMGT-2331-001 Principles of Quality Management
Quality of productivity in organizations. Includes planning for quality throughout the organization, analysis of costs of quality and employee empowerment. Students will participate in various group designs and interactively learn quality tools with an organizational focus on continuous quality improvement.
Student ResourcesStudent Resources Website
Notice to Students enrolled in an educational program for preparation of issuance of certain occupational licenses:
Students enrolled in an educational program in preparation for obtaining certain occupational licenses are potentially ineligible for such license if the student has been convicted of an offense. For further information, please contact:
Melodie Graves
Justice Involved Advocate
Student Service Center 117
mgraves24@actx.edu
806-371-5995
Make appointment at https://melodiegraves.youcanbook.me
You can also contact the Legal Clinic, or the faculty member in charge of the educational program that you seek to enroll in. The further information you will receive will include notification to you of your right to request a criminal history evaluation letter from the licensing authority in order to clarify your particular situation.
(3 sem hrs; 3 lec)
Hybrid
No textbook required - content will be provided by instructor.
Computer/tablet (Be aware: not all class objectives can be accessed on tablets or smartphones)
Ability to access the course in Blackboard through AC Connect to submit assignments. Students MUST have the ability to access the course in Blackboard through AC Connect to submit assignments, take exams, participate in discussion boards and team projects (www.actx.edu)
*If you don't have computer and printer access at home, make sure you locate the computer lab of your choice on campus to complete your assignments on time.
Technical support and assistance to log on to the course:
1. Identify and discuss the four marketing mix components, the selling process, and its application to all forms of sales. *SCANS Information C5, C7
2. Outline the role of marketing segmentation in developing a marketing strategy. SCANS* Information C5, C7
3. Outline the economic forces that affect marketing decisions and consumer buying power. SCANS* Systems C15
4. Identify the elements of the communication process between buyers and sellers in business. SCANS* Information C5, C7
5. Identify the psychological differences between consumer buying patterns and business industrial buying decisions. SCANS*Information C5, C7
6. Define the sociological factors that marketers influencing consumer and organizational decision-making processes. SCANS* System C15
7. Define the global factor that marketers must be aware of that influence consumer and business/industrial buying behavior. SCANS*Systems C15
8. Discuss the processes of interpreting market research data to forecast industry trends. SCANS* Thinking Skills F7, F8, F9, F12
9. Define how marketing decision makers use marketing research data to better meet consumer needs in a dynamic environment. SCANS* Information C5, C6, C7, Interpersonal C11, C12
10. Discuss ethical issues and legal restrictions of American business and how the affect salespeople. SCANS* Systems C15
*Meets Secretary's Commission on Achieving Necessary Skills (SCANS*)
Information: Acquires and uses information
Interpersonal: Works with others, serves clients, exercises leadership
Systems: Understands complex interrelationships (evaluates, monitors, improves, social, organizational and technological systems).
Thinking Skills: thinks creatively, makes decisions, solves problems, visualizes, and knows how to learn and reason.
In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .
If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".
BEST PRACTICES:
DISCUSSION BOARDS:
EXAMINATIONS:
Exams are to be taken INDIVIDUALLY. If a student is caught participating in group testing, he/she will automatically receive a "0" and will be subject to further disciplinary actions as outlines in the AC Students Rights & Responsibilities.
Plagiarism, Cheating and Individual Work Ethic
Amarillo College policies and Code of Student Conduct is strictly adhered to when dealing with plagiarism, cheating, and duplication of work product. Any evidence of plagiarism, cheating, or duplication of work product will result in a zero on the work in question.
A complete statement regarding scholastic dishonesty can be found in the Student Code of Conduct in the Student Rights and Responsibilities Handbook here
GRADING SCALE:
90 - 100% = A Excellent
80 - 89% = B Above Average, Very Good
70 - 79% = C Average, Good
60 - 69% = D Poor, but passing
Below 60% = F Failing
Instructor reserves the right to subjectively influence the final grade relative to class attendance, participation, and attitude.
Weighted Total:
30% Discussions
30% Activities
40% Project
100% Total
DISCUSSION BOARDS:
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Should you have an emergency, contact me in ADVANCE, BEFORE 8:00 pm. There are no make-up exams. WITHDRAWAL POLICY: It is the responsibility of the student to initiate drop or withdrawal procedures through the Instructor of the course. Students that do not attend class on or before the census date will automatically dropped from the course. Students stop attending class but do not officially drop or withdraw from this course will receive a grade of F if their average falls below a 60. PLEASE communicate with the instructor to discuss options before considering dropping the class! A student wanting to drop a class must set up an office visit with the instructor in order to drop the class. Once the class is dropped, all grade records are deleted in Blackboard and can not be accessed again.
***If after two weeks of coursework, a student's grade is under a 70, an academic retention alert will be sent to the advisor and financial aid department. ***If after two weeks of coursework, a student’s grade is under a 70, an academic retention alert will be sent to the advisor and financial aid department. The instructor will also require a student with a below 70 grade to get tutoring at one of the AC tutoring centers or the online tutoring website.
Please send the tutoring report to the instructor to complete the requirement.
AC Tutoring Centers:
Washington Campus: · Ware Tutoring Center · Writers Corner · Math Outreach Center · Science Tutoring and Success Center East Campus Success Center
West Campus Tutoring
Moore County Campus Tutoring
Hereford Campus Tutoring
Online: SmartThinking
For times and locations: https://www.actx.edu/tutoring/ Accessing Grades Online: To view your current course grades:
The final grade will be determined by dividing the total number of points by the number of assignments and projects. The instructor reserves the right to subjectively influence the final grade relative to class attendance, participation, and attitude. To view your Final course grades:
Be aware that the Family Educational Rights and Privacy Act of 1974 (as amended) does not permit instructors to disclose information regarding grades over the phone, via email, or to a third party. Therefore, if you need to discuss your grades, you must do so in person. |
ATTENDANCE POLICY:
"90% of success is just showing up." ~ Woody Allen
In order to be successful in this class, students are expected to log in and participate at least three times per week. Students are expected to participate in the weekly discussion boards. Instructors can see when the last date of log in occurs.
Due to the freedom that online courses offer you, it may be tempting to wait until the last minute to work on your course. It is our experience that almost NONE of the learners who take this approach are able to finish the course.
Get into the habit of getting online every Monday to see the discussion boards, assignments and tests so you can plan accordingly and meet deadlines.
It is our suggestion, that you either work ahead or create a plan that allows you to be in the course working at least three times a week.
Learners who have biweekly attendance (or more) complete the course in a timely manner and get the best scores on their discussion boards, assignments, exams, and overall grades. Obviously, the choice is up to you.
Students are expected to attend all scheduled classes unless an extenuating circumstance is discussed with the instructor prior to the class meeting.
Quality Management
Tentative Course Schedule
The instructor reserves the right to modify the schedule during the semester.
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Week 1 |
Chapter 1 |
Week 1 Assignment Week 1 Discussion Board |
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Week 2 |
Chapter 2-3 |
Week 2 Assignment Week 2 Discussion Board |
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Week 3 |
Chapter 4-5-6 |
Week 3 Assignment Week 3 Discussion Board |
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Week 4 |
Chapter 7-8-9 |
Week 4 Assignment Week 4 Discussion Board |
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Week 5 |
Chapter 10-11-12 |
Week 5 Assignment Week 5 Discussion Board |
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Week 6 |
Chapter 13-14-15 |
Week 6 Assignment Week 6 Discussion Board |
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Week 7 |
Chapter 16-17-18 |
Week 7 Assignment Week 7 Discussion Board |
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Week 8 |
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Project Due (Monday) Project Presentation in class |
07/01/21 10:46 AM
08/25/21 4:14 PM