Practicum (or Field Experience) Pharmacy Technician/Assistant Syllabus for 2021-2022
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Instructor Information

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Office Hours

Course Information

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Recording Policy

Disability Statement

If you have a disability (learning, mental, physical) that affects your ability to participate effectively and have access to any program or service at Amarillo College please contact Disability Services at (806) 345-5639 . Our offices are located in the Student Service Center office 112. More information may be found at www.actx.edu/disability.
Disability Services facilitates access to all programs and services according to the ADA, Americans with Disabilities Act and Section 504 of the Rehabilitation Act, as well as other federal and state laws.

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Amarillo College is committed to providing equal access to all programs and services, including all working, learning, and service environments that affect equal access for persons with disabilities. This commitment to provide equal access and opportunity for persons with disabilities is in compliance with federal and state law. Amarillo College also strives to provide Electronic and Information Resources (EIR) that are accessible to all authorized users.

If you find you are unable to access material in an accessible format please contact the Disability Services Office at (806) 345-5639 . This office will work in conjunction with other campus resources to address and accommodate your issue in a timely manner.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

The Tutoring for Success policy applies to any student whose grade or performance in the course falls below a departmentally determined minimum threshold. In either of those cases, the instructor will direct the student to the appropriate tutoring service, which may be faculty-led, discipline-specific, and/or general. Under this policy, the instructor will follow specific departmental guidelines governing the use, duration, and grade component of the tutoring need.

Administrative Drop Policy

Students who do not attend class on or prior to the census date will be administratively dropped. Effective Fall, 2016

Student Withdrawal Procedures

Students who wish to withdraw from a course must complete all steps indicated on the Academic Withdrawal Request form by the course withdrawal deadline.

NOTE: Students who are attending Texas institutions of higher education, for the first time fall 2007 and later, may not withdraw from more than six courses during their academic career. This withdrawal limitation does not include dual credit or developmental classes (Senate Bill 1231 Rule 4.10.) For more information on Drop and Withdrawal Policies, please visit the Registrar's Office Web site.

Privacy Statement

The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

PHRA-1166-001 Practicum (or Field Experience) Pharmacy Technician/Assistant

Prerequisites

 

Course Description

Practical, general workplace training supported by an individualized learning plan developed by the employer, college and student.

Student ResourcesStudent Resources Website

Department Expectations

Occupational License Disclaimer

Notice to Students enrolled in an educational program for preparation of issuance of certain occupational licenses:

Students enrolled in an educational program in preparation for obtaining certain occupational licenses are potentially ineligible for such license if the student has been convicted of an offense. For further information, please contact:

Melodie Graves
Justice Involved Advocate
Student Service Center 117
mgraves24@actx.edu
806-371-5995
Make appointment at https://melodiegraves.youcanbook.me

You can also contact the Legal Clinic, or the faculty member in charge of the educational program that you seek to enroll in. The further information you will receive will include notification to you of your right to request a criminal history evaluation letter from the licensing authority in order to clarify your particular situation.

Hours

(1 sem hr; 7 practicum)

Class Type

Clinical

Syllabus Information

Textbooks

No textbook required

Supplies

Student I.D. badge, AC Blue collared shirt and khaki pants or AC Blue scrubs, folder with pockets and a black or blue ink pen.

Student Performance

These goals are used as terminal learning objectives for Pharmacy Practicum since the practicum requires the use of the information and skills learned in all of the Pharmacy Technician Training Program Courses.

After the completion of 160 clinical hours (80 hours community and 80 hours institutional) the student should be able to:

Personal/Interpersonal Knowledge and Skills

(1.) Demonstrate ethical conduct in all job-related activities.
(2) Present an image appropriate for the profession of pharmacy in appearance and behavior.
(3) Communicate clearly when speaking and in writing.
(4) Demonstrate a respectful attitude when interacting with diverse patient populations.
(5) Apply self-management skills, including time management, stress management, and adapting to change.
(6) Apply interpersonal skills, including negotiation skills, conflict resolution, and teamwork.
(7) Apply critical thinking skills, creativity, and innovation to solve problems.
Foundational Professional Knowledge and Skills
(8) Demonstrate understanding of healthcare occupations and the health care delivery system.
(9) Demonstrate understanding of wellness promotion and disease prevention concepts, such as use of health screenings; health practices and environmental factors that impact health; and adverse effects of alcohol, tobacco, and legal and illegal drugs.
(10) Demonstrate commitment to excellence in the pharmacy profession and to continuing education and training.
(11) Demonstrate knowledge and skills in areas of science relevant to the pharmacy technician’s role, including anatomy/physiology and pharmacology.
(12) Perform mathematical calculations essential to the duties of pharmacy technicians in a variety of contemporary settings.
(13) Demonstrate understanding of the pharmacy technician’s role in the medication-use process.
(14) Demonstrate understanding of major trends, issues, goals, and initiatives taking place in the pharmacy profession.
(15) Demonstrate understanding of non-traditional roles of pharmacy technicians.
(16) Identify and describe emerging therapies.
(17) Demonstrate understanding of the preparation and process for sterile and non-sterile compounding.

Processing and Handling of Medications and Medication Orders
(18) Assist pharmacists in collecting, organizing, and recording demographic and clinical information for direct patient care and medication-use review.
(19) Receive and screen prescriptions/medication orders for completeness, accuracy, and authenticity.
(20) Assist pharmacists in the identification of patients who desire/require counseling to optimize the use of medications, equipment, and devices.
(21) Prepare non-patient-specific medications for distribution (e.g., batch, stock medications).
(22) Distribute medications in a manner that follows specified procedures.
(23) Practice effective infection control procedures, including preventing transmission of blood borne and airborne diseases.
(24) Assist pharmacists in preparing, storing, and distributing medication products requiring special handling and documentation [(e.g., controlled substances, immunizations, chemotherapy, investigational drugs, drugs with mandated Risk Evaluation and Mitigation Strategies (REMS)].
(25) Assist pharmacists in the monitoring of medication therapy.
(26) Prepare patient-specific medications for distribution.
(27) Maintain pharmacy facilities and equipment, including automated dispensing equipment.
(28) Use material safety data sheets (MSDS) to identify, handle, and safely dispose of hazardous materials.

Sterile and Non-Sterile Compounding

 (29) Prepare medications requiring compounding of sterile products (if selected).
(30) Prepare medications requiring compounding of non-sterile products (if selected).
(31) Prepare medications requiring compounding of chemotherapy/hazardous products (if selected).

Procurement, Billing, Reimbursement and Inventory Management
(32) Initiate, verify, and assist in the adjudication of billing for pharmacy services and goods, and collect payment for these services.
(33) Apply accepted procedures in purchasing pharmaceuticals, devices, and supplies
(34) Apply accepted procedures in inventory control of medications, equipment, and devices.
(35) Explain pharmacy reimbursement plans for covering pharmacy services.
Patient- and Medication-Safety
(36) Apply patient- and medication-safety practices in all aspects of the pharmacy technician’s roles.
(37) Verify measurements, preparation, and/or packaging of medications produced by other healthcare professionals (e.g., tech-check-tech).
(38) Explain pharmacists’ roles when they are responding to emergency situations and how pharmacy technicians can assist pharmacists by being certified as a Basic Life Support (BLS)

Healthcare Provider.
(39) Demonstrate skills required for effective emergency preparedness.
(40) Assist pharmacists in medication reconciliation.
(41) Assist pharmacists in medication therapy management.

Technology and Informatics
(42) Describe the use of current technology in the healthcare environment to ensure the safety and accuracy of medication dispensing

Regulatory Issues
(43) Compare and contrast the roles of pharmacists and pharmacy technicians in ensuring pharmacy department compliance with professional standards and relevant legal, regulatory, formulary, contractual, and safety requirements.
(44) Maintain confidentiality of patient information.

Quality Assurance
(45) Apply quality assurance practices to pharmaceuticals, durable and non-durable medical equipment, devices, and supplies.
(46) Explain procedures and communication channels to use in the event of a product recall or shortage, a medication error, or identification of another problem.

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

Responsibilities

Student Responsibilities

A. Attendance

The student is expected to attend ALL scheduled practicum sessions. When a student is unable to attend, the preceptor at the site should be notified immediately. It will be the student’s responsibility to reschedule a missed session. It will also be the responsibility of the student to notify the Practicum Coordinator of any missed sessions. The student is expected to arrive to the practice site on time. Arriving late to site twice, will count as 1 absence and 5 points deducted from final grade, any more after that, the student will be removed from site and a grade of zero will be given. If the student displays poor work ethic, such as arriving late to work, improper dress, failure to arrive at scheduled times, etc., the preceptor is to contact the Practicum Coordinator immediately. For every rotation missed or re-scheduled 5 points will be deducted from the final grade.  You can reschedule no more than 3 times. If no compromise, the instructor will place you, however this will deduct 10 points from the final grade. You have 2 freebies.

B. Transportation

The student must provide his or her own transportation.

C. Dress Code

The student should be appropriately dressed according to the standards of the site and the profession. If the site does not have a specific dress code policy, the student shall follow the dress code policy outlined by the program director. The student will need to purchase AC Blue colored scrubs or AC blue collared shirt with tan khaki pants for rotations. The student must wear their AC picture student ID badge at all times.

D. Registration

Enrollment in the practicum, including the payment of all appropriate fees should be completed during the college’s regular registration period.

E. Patient Confidentiality

The student is required to respect all confidences revealed while he/she is performing the practicum. No information regarding fee systems, patient records, policies and procedures, etc. should be discussed or revealed. Student will sign the patient confidentiality statement provided by the program director and retain a copy for their folder.

F. On-the-job Performance

The pharmacy technician student should:

1. be an active participant in the learning experience.

2. have mutual respect and courtesy for the preceptor and professional staff, and always communicate in a professional manner.

3. interact privately with the preceptor if there is a disagreement.

4. check with the preceptor when making professional decisions, especially those dealing with prescription orders.

5. view criticism as a learning experience.

6. be aware of the laws and regulations governing the practice of pharmacy.

7. not accept or receive any form of payment, financial or otherwise, from the assigned site for work performed as part of the practicum. (Employment of the student outside of practicum hours must be discussed with the Program Coordinator.)

 8. always use common sense.

9. complete site specific training and testing as requested by practicum preceptor or practicum coordinator.

10. follow all site rules including no smoking regulations.

G. Academic

The pharmacy technician student shall complete all academic standards and requirements. The student is required to provide the practicum coordinator with his/her schedule each week or as requested. The student is required to attend all requested meetings with the practicum coordinator. If you are denied entry into a pharmacy for rotation or asked to leave a rotation for any reason, a grade of zero will be given.

H. Regulatory

1. The student shall maintain good-standing registration as a Technician Trainee or as a Registered Pharmacy Technician, which will not expire or be in a “pending” status during the practicum semester.

Grading Criteria

The final course grade will be computed as follows:
  • Summary Report = 25%,
  • Site Evaluations/Competency Folder = 50%
  • Resume Submission = 25%
If you are denied entry into a pharmacy for rotation or asked to leave a rotation for any reason, a grade of zero will be given.

Evaluation and Grading for the Practicum Course

All paperwork including the summary report, site evaluation forms, revised resume, and Student Self Evaluation are due during or prior to the final meeting with the practicum coordinator. The mock interview and pre-employment exam will be completed during the final meeting with the practicum coordinator. Please allow two hours for your final meeting, the meeting must be scheduled in advance with the practicum coordinator. If you are denied entry into a pharmacy for rotation or asked to leave a rotation for any reason, a grade of zero will be given.

Summary Report (worth 25% of overall grade)

Students must write a reflective report on their experience during the practicum and throughout the entire pharmacy program. This report should be a minimum length of three full pages.

The report should address the following topics:

• Did your practicum rotation change your thoughts about which practice setting you want to work in (retail or hospital)? Why or why not?

• Feedback on the program

                o Were you well prepared for your practicum? In what ways were you well prepared? What areas/duties do you wish you would have had more experience in prior to the practicum?

• Student learning curve

                o Based on your experience in the practicum, in what areas do you have room to grow and learn?

• Describe any unique experiences. These may be experiences with a colleague or patients. Examples of these activities include interesting discussions, unique interactions/conversations, prescription processing issues, medication errors, legal issues, teachable moments, aggressive patients, etc.

• Any other details you wish to include

Formatting

The essay should have one-inch margins on all sides of the paper, be double spaced, and be written in a 10- or 12-point font in Arial or Times New Roman only. Be sure to include a title page with an essay title, your name, the course name, the date, and my name. Please include a page header with your name and the page number.

Site Evaluations-Competency Folder (worth 50% of overall grade)

The preceptor will complete two evaluation forms in order to evaluate the student’s progress. The first evaluation, the “Midterm Student Performance Appraisal”, should be completed prior to the student reaching their 40th work hour. The second evaluation, the “Final Student Performance Appraisal”, and the Competency Folder should be completed shortly before, or immediately after the student has worked the full 80 hours at the site. You will have 2 of each, one for community pharmacy and one for institutional pharmacy. Total hours for entire practicum will be 160 hours (80 at community and 80 at institutional)

During the assigned practicum time, a number of experiences should be discussed and demonstrated for the student. Whenever possible, the student should be allowed to perform the tasks associated with a specific experience. The Program understands, however, that the student cannot perform all activities. In such cases, the student should observe the activities being performed.

By the end of the site rotation it is hoped that the student will demonstrate competency for each goal. During the final evaluation, the student’s level of mastery for each goal will be indicated on the evaluation form. The preceptor will be responsible for evaluating the student’s performance during their externship rotation.

Completed evaluations (mid-semester, final checklist, competency folder and timesheets) may be submitted via fax, or email, this is at the discretion of the site preceptor. The student may NOT deliver the paperwork to the practicum coordinator. It must be submitted directly from the preceptor to the practicum coordinator.

The student is responsible for ensuring that the signed and dated mid-semester performance appraisal, final performance appraisal, competency folder, timesheet, and student site evaluations for BOTH practicum sites are turned in to the practicum coordinator before the due date. Paperwork must be sent directly from the preceptor to the practicum coordinator and may NOT be turned in by the student. Failure to turn in paperwork = zero points for the site evaluation section of the grading scale (worth 50% of possible points).

Current Resume (worth 25% of final grade)

Student must provide the practicum coordinator with a current resume by the due date. Resume should be updated to reflect student’s learning in lab courses, practicum rotations, ACPE certification, intent to take PTEC, etc. The student has the option to email a copy of their revised resume to the practicum coordinator (AT LEAST three weeks prior to the end of the semester) for feedback prior to turning their final resume.

 Students must check Blackboard and email regularly, and must respond to practicum coordinator calls and emails within 24 hours. Students must submit self evaluation and program exit survey forms no later than the final meeting. Students must stay in close communication with their preceptors and call them immediately if they are going to be late or absent from the workplace.

The following grade scale applies:
A = 95-100%
B = 85-94%
C = 75-84%
F = Less than 75%
If you are denied entry into a pharmacy for rotation or asked to leave a rotation for any reason, a grade of zero will be given.
Make ups are at the instructor’s discretion. The instructor will consider only written petitions for emergency situations and undue hardships on an individual basis. The decision of the instructor to accept or reject the petition is final. The process must be initiated by the student and occur within 48 hours of the missed class period.

Attendance

The student is expected to attend ALL scheduled practicum sessions. When a student is unable to attend, the preceptor at the site should be notified immediately. It will be the student’s responsibility to reschedule a missed session. It will also be the responsibility of the student to notify the Practicum Coordinator of any missed sessions. The student is expected to arrive to the practice site on time. Arriving late to site twice, will count as 1 absence and 5 points deducted from final grade, any more after that, the student will be removed from site and a grade of zero will be given. If the student displays poor work ethic, such as arriving late to work, improper dress, failure to arrive at scheduled times, etc., the preceptor is to contact the Practicum Coordinator immediately. For every rotation missed or re-scheduled 5 points will be deducted from the final grade.  You can reschedule no more than 3 times. If no compromise, the instructor will place you, however this will deduct 10 points from the final grade. You have 2 freebies.

Calendar

TBA

Additional Information

Syllabus Created on:

08/18/21 11:34 PM

Last Edited on:

11/23/21 1:37 PM