CCNA 2: Switching, Routing, and Wireless Essentials Syllabus for 2021-2022
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Instructor Information

Course Information

COVID-19 Protocols

Recording Policy

Disability Statement

If you have a disability (learning, mental, physical) that affects your ability to participate effectively and have access to any program or service at Amarillo College please contact Disability Services at (806) 345-5639 . Our offices are located in the Student Service Center office 112. More information may be found at www.actx.edu/disability.
Disability Services facilitates access to all programs and services according to the ADA, Americans with Disabilities Act and Section 504 of the Rehabilitation Act, as well as other federal and state laws.

Amarillo College Web Accessibility Policy Statement

Amarillo College is committed to providing equal access to all programs and services, including all working, learning, and service environments that affect equal access for persons with disabilities. This commitment to provide equal access and opportunity for persons with disabilities is in compliance with federal and state law. Amarillo College also strives to provide Electronic and Information Resources (EIR) that are accessible to all authorized users.

If you find you are unable to access material in an accessible format please contact the Disability Services Office at (806) 345-5639 . This office will work in conjunction with other campus resources to address and accommodate your issue in a timely manner.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

The Tutoring for Success policy applies to any student whose grade or performance in the course falls below a departmentally determined minimum threshold. In either of those cases, the instructor will direct the student to the appropriate tutoring service, which may be faculty-led, discipline-specific, and/or general. Under this policy, the instructor will follow specific departmental guidelines governing the use, duration, and grade component of the tutoring need.

Administrative Drop Policy

Students who do not attend class on or prior to the census date will be administratively dropped. Effective Fall, 2016

Student Withdrawal Procedures

Students who wish to withdraw from a course must complete all steps indicated on the Academic Withdrawal Request form by the course withdrawal deadline.

NOTE: Students who are attending Texas institutions of higher education, for the first time fall 2007 and later, may not withdraw from more than six courses during their academic career. This withdrawal limitation does not include dual credit or developmental classes (Senate Bill 1231 Rule 4.10.) For more information on Drop and Withdrawal Policies, please visit the Registrar's Office Web site.

Privacy Statement

The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

ITCC-1344-001 CCNA 2: Switching, Routing, and Wireless Essentials

Prerequisites

Prerequisite: ITCC 1314

Course Description

Describes the architecture, components, and operations of routers and switches in small networks and introduces wireless local area networks (WLAN) and security concepts; provides an in-depth understanding of how routers  and switches operate and are implemented in the LAN environment.

Student ResourcesStudent Resources Website

Department Expectations

Occupational License Disclaimer

Notice to Students enrolled in an educational program for preparation of issuance of certain occupational licenses:

Students enrolled in an educational program in preparation for obtaining certain occupational licenses are potentially ineligible for such license if the student has been convicted of an offense. For further information, please contact:

Melodie Graves
Justice Involved Advocate
Student Service Center 117
mgraves24@actx.edu
806-371-5995
Make appointment at https://melodiegraves.youcanbook.me

You can also contact the Legal Clinic, or the faculty member in charge of the educational program that you seek to enroll in. The further information you will receive will include notification to you of your right to request a criminal history evaluation letter from the licensing authority in order to clarify your particular situation.

Hours

(3 sch; 2 lec, 4 lab)

Class Type

Hybrid

Syllabus Information

Textbooks

CCNAv7: Switching, Routing, and Wireless Essentials

This book and corresponding labs are freely available online at your Netacad.com course. You will receive login information from your instructor on the first day of class.

Supplies

• Supplies Needed:

• PC or Mac computer

• Reliable Access to Internet

Student Performance

Configure and maintain routers and switches; resolve common issues with routing protocols, virtual LANs, and inter-VLAN routing in both IPv4 and IPv6 networks.

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

It is the policy of the Career and Technical Education Division and the Electronics Program that pagers and cell phones must be turned off or in silent mode in the classroom setting and pagers and cell phones must be turned off while in labs.

It is the policy of the Career and Technical Education Division and the Electronics Program that food and drink may be allowed in the classroom setting, at the discretion of the instructor, but food and drink are not allowed in labs.

Grading Criteria

The final grade will be computed as follows:
Final Exam	20%
Chapter Exams	30%
Labs and Packet Tracers	30%
Attendance	20%

A = 90 to 100, B = 80 to 89, C = 70 to 79, D = 60 to 69, F = Below 60

The opportunity to make-up an exam and/or lab will be determined by the circumstances of each individual, permitted at the discretion of the instructor.

The time and place for a make-up test will be determined by the instructor.

Students who miss gradable coursework due to an absence will be given the opportunity to make up the missed work, with the exception of the final exam. The final exam may be taken early if prior arrangements have been made. It is the responsibility of the student to contact the instructor as soon as possible after return to class to arrange to make up missed coursework.

INSTRUCTOR'S STATEMENT: As your instructor, I am always willing to discuss your grades with you and explain how your grade was determined. If a grading error has been made on my part, I am always willing to correct the error.

Attendance

• Check your email daily.  The email address used by your instructor is the @amarillocollege.com email issued to each AC student.
• Complete assignments by the scheduled date/time.  There is a "no late work" policy, except in extreme circumstances.
• Attendance for on-campus classes will be taken during each class period. Attendance for online classes will be monitored by access log-in dates recorded in Blackboard and uCertify.  Excessive absence and lack of participation may result in failure of the course.
• Students should plan on spending a minimum of 10-12 hours per week on this course, outside of class. Actual amounts will vary depending on weekly assignments and topic complexity. Please schedule your time, so that you are able to devote the appropriate energy and effort to achieve success in this course.
• Your instructor, Chris George, can be contacted by email through the course in Blackboard. If Blackboard is not available, please email chrisgeorge@actx.edu.  In-person meetings or additional help are available if needed or desired. Please contact by email to set up a convenient day/time.

Calendar

Additional Information

IMPORTANT DATES TO REMEMBER:

March 21:           Spring 2 Classes Begin
March 28:           Census Day (Administrative Drop for Non-Attendance)
April 4:                Summer/Fall 2022 Registration Begins
April 15 - 17:       Easter Holiday (Campus Closed)
May 3:                 Last Day to Withdraw from Spring 2 Classes
May 12:               Spring 2 Classes End
May 13:               Commencement

TECHNOLOGY & COMPUTING ISSUES

• Open Computer Labs: The Business Systems and Emerging Technology Department hosts an open computer lab on the 2nd Floor of the Byrd Business Building. Labs are open 7 days a week. Assistance with this course and/or technical assistance are available in the computer labs. Visit the Computer Information Systems (CIS) website for additional details: http://cis.actx.edu.
• Computer Services Center: Located within the AC Bookstore, trained staff will diagnose computer-related issues and repair problems on a fee-for-service basis. Laptop rentals are also available. Visit the Computer Services Center website for additional details: https://www.actx.edu/bookstore/computer-service-center.
• Student & Faculty Help Center: Located on the first floor of Ware Student Commons, the Help Center provides technical support to students and faculty. The Help Center offers assistance in logging into AC Connect, Blackboard, resetting passwords, and general computing and software questions. Visit the Student & Faculty Help Center website at https://www.actx.edu/ctl/helpcenterhelpcenter.

COURSE ASSISTANCE

• Tutoring: A variety of options are available when you need a little extra help in a course (online, walk-in, one-on-one. Visit the Tutoring website at https://www.actx.edu/tutoring/.
• Writers' Corner: Writers' Corner offers one-on-one tutoring to review assignment requirements, provide constructive feedback, and guide students through all phases of the writing process. Writer’s Corner will not edit you work, but will help you get on the right path. Visit the Writer’s Corner website atathttpshttps://www.actx.edu/english/writerscornerwriterscorner.
• DisAbility Services: DisAbility Services helps students by providing necessary accommodations for course success and to facilitate access to all services and programs at Amarillo College. Visit the DisAbility Services website at DisAbility Services helps students by providing necessary accommodations for course success and to facilitate access to all services and programs at Amarillo College. Visit the DisAbility Services website at https://www.actx.edu/disability/.
• Learn about using AC Connect (Blackboard) and using features of our course by reviewing the following tutorials:
  • Blackboard On Demand Learning Center for Students
    • Topic list: https://help.blackboard.com/Learn/Student
    • Videos: http://ondemand.blackboard.com/students.htm
  • AC Connect Student Resources
    • https://www.actx.edu/ctl/ac-connect-student-resources

PERSONAL ISSUES

• Advocacy & Resource Center: The Advocacy & Resource Center is located on the first floor of Ware Student Commons. A variety of resources are available in the areas of social services, a food pantry, a clothing closet, and adult student programs. Visit the Advocacy & Resource Center website at http://www.actx.edu/arc/advocacy-and-resource-center.
• Counseling Center: At the Counseling Center, student and counselor work together to develop more personal awareness and the skills needed to overcome barriers to success. All services are free and confidential. Visit the Counseling Center website at: https://www.actx.edu/counseling/index.php.
• Legal Clinic: The Legal Clinic is a free, walk-in clinic assisting enrolled AC students on various legal issues including family law, immigration, probate, landlord-tenant issues, and general legal matters. Visit the Legal Clinic website at https://www.actx.edu/legalstudies/legal-student-intershiplegalstudies/legal-student-intership.