Department Spotlight | Information Technology
In the dynamic landscape of higher education, the seamless functioning of technology is paramount to the success of our institution. Our dedicated Information Technology (IT) teams play a pivotal role in ensuring that every facet of campus life operates smoothly. From classrooms to offices, from research initiatives to student engagement, IT is the backbone that empowers our college to thrive in the digital age.
Key Responsibilities and Services:
Our IT teams encompass a range of specialized roles and responsibilities that collectively contribute to a robust technological ecosystem across all campus locations. Here's a snapshot of what they do:
- Infrastructure Management: IT teams maintain and upgrade the college's network infrastructure, servers, and data centers. They ensure that network connectivity remains reliable, secure, and high-speed, supporting academic and administrative activities.
- User Support: IT provides technical assistance to faculty and staff. They address issues related to hardware, software, and connectivity, offering help through various channels like help deskand ticketing systems.
- Cybersecurity: Protecting sensitive data is paramount. IT teams implement security measures such as firewalls, antivirus software, and regular system updates to safeguard against cyber threats and unauthorized access.
- Educational Technology: With the integration of technology into education, IT professionals assist in the adoption and use of digital tools for teaching and learning.
- Administrative Systems: They oversee the implementation and maintenance of software systems for administrative tasks like enrollment management, payroll, and human resources.
- Development Teams: We have in house development to enhance, create custom applications and processes in an agile environment to help the business sooner and better than buying 3rdparty software for everything.
- Innovation and Strategy: Staying ahead in technology requires strategic planning. IT teams explore emerging trends, recommend innovative solutions, and align technology initiatives with the college's goals.
Additional Information:
Our IT teams are responsive and quick to address issues and provide solutions, ensuring minimal disruption to campus activities. They continually adapt to new technologies and changing needs, ensuring our institution remains at the forefront of digital innovation within budget constraints. Through their service, our IT professionals empower every member of the campus community to harness the potential of technology in their endeavors. In essence, our IT teams are the architects of a connected campus, facilitating the exchange of knowledge, ideas, and experiences that define our college's culture of success. For our employees, it's essential to understand that IT is not just a support function but a driving force that empowers our institution's growth and efficiency. Embracing technology enhances collaboration, communication, and ultimately student success.
Blog written by Shane Hepler, Chief Information Officer
