Administrative Office Procedures I Syllabus for 2011-2012
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Course

POFT-1309-001 Administrative Office Procedures I

Prerequisites

POFI 2301 and POFT 1301-minimum grade of C or demonstrated competence

Course Description

Study of current office procedures, duties and responsibilities applicable to an office environment.

Student Resources Student Resources Website

Department Expectations

\N

Occupational License Disclaimer

Hours

(3 sem hrs; 2 lec, 4 lab )

Class Type

On Campus Course

Syllabus Information

Textbooks

The Administrative Professional Technology & Procedures, 13e, by Fulton-Calkins,
\ ISBN 0-538-72948-1,Thomson/South-Western Publishing, 2007 
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\ Gregg Quick Filing Practice, 5th edition, by Stewart/Trent, 2007, McGraw-Hill Irwin Publishing, ISBN 0-07-301733-7
\
\ Office Procedures Manual, by Garner, Amarillo College Bookstore;

Supplies

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1. Textbooks -  The Administrative Professional Technology & Procedures, 13e, by Fulton-Calkins, ISBN 0-538-72948-1, Thomson/South-Western Publishing, 2007,  Gregg Quick Filing Practice, 5th edition,

   Student Performance

   After completing the course, students will be familiar with the following: (1) performing responsibilities of an administrative professional; (2) applying time management skills; (3) processing incoming/outgoing mail; (4) filing; (5) making travel arrangements; (6) preparing for business meetings; (7) preparing for the job search process; (8) applying business ethics; (9) producing mailable business documents; and (10) applying grammar rules.

   The student will be able to complete satisfactorily all of the listed Performance Learning Objectives with a competency level based on the completion of required examinations administered under the supervision of the instructor and evaluated according to the instructors grading scale.
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   1. Develop time management techniques.*(C1,C3)
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   2. Manage in-coming and out-going mail.*(C1,C11,C14,C16,F13,F16,F17)
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   3. Demonstrate appropriate telephone techniques.*(C4,C10,C11,C12,C13, F2,F5,F6,F8,F12,F13,F17)
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   4. Coordinate travel and meeting arrangements.*(C1,C2,C5,C7,C9,C10, C11,C12,C13,C14,C15,F2,F5,F6,F7,F8,F9,F12,F13,F16,F17)
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   5. Identify the basic skills of an office professional. *(F13,F14, F15,F16 ,F17)
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   6. Operate skillfully a Dictaphone machine transcriber, producing mailable office-style copy.*(C1,C7,C8,C11,C14,C16,F2,F5,F12)
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   7. File office materials correctly and set up and evaluate a basic filing system.*(C1,C5,C6,C7,C11,C12,C13,C14,C15,F8,F9,F13)
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   8. Use correct tecniques for handling visitors to the office.*(C4, C10,C11,C12,C13,F2,F5,F6,F8,F12,F13,F17)
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   9. Recognize and evaluate different kinds of reprographic methods. *(C7,C19,C20,F9)
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   10. Develop an employment campaign.*(C1,C12,C13,C14,F1,F2,F3,F4, F10,F12,F13,F14,F15,F16,F17)
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   11. Select and evaluate appropriate office supplies and equipment for different business uses.*(C1,C2,C3,C7,C11,C12,C13,C14,C15,C16, F3,F5,F6,F8,F9,F13,F17)
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   12. Prepare correctly and efficiently written correspondence.*(C1, C11,C14,C16,F13,F16,F17)
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   13. Utilize references such as the dictionary, a style manual, and a reference manual for producing mailable office-style copy.*(C3,C11, C13,C14,F7,F9,F11,F12)
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       \ *(Refers to SCANS-the Secretary`s Commission on Achieving Necessary Skills according to the U.S. Department of Labor. The SCANS will be explained by your instructor at the first class meeting.)
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   Students Rights and Responsibilities

   Student Rights and Responsibilities

   Log in using the AC Connect Portal

   In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

   If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

   Expected Student Behavior

   CELL PHONES:    Please turn cell phones off before entering class.
   \
   \ FOOD/DRINKS:    No food is allowed in the classroom. Drinks are allowed if you leave them on the table by the door; however, no drinks are allowed at the computer stations.

   Grading Criteria

   ADMINISTRATIVE OFFICE PROCEDURES I GRADING
   Fall 2011

   15% Machine Trans. 2 tapes; letters must be mailable for a minimum passing grade of 70

   40% Projects                  MLU #1, #2
                                         Job Application Project
                                         Travel Project
                                         Business Meeting Project
                                         Mail Projects 11-1, 11-3
   
                                         For each project, grading will be as follows:
                                                      Each Form Error = minus 3 points
                                                      Each Typographical Error = minus 5 points
                                                      Each Grammatical Error = minus 3 points
                                                      Not Following Instructions = minus 5 points

   30% Tests                       5 Major Exams

   5% DCDs                         12 Grammar Drills

   10% Filing                      6 Quizzes

   100% = Final Grade in Course

   All outside weekly classwork is due on the date assigned in my box in Dutton .
   NO LATE WORK ON ANY ASSIGNMENT IS ACCEPTED.

   You may keep your Job Application project when graded. All other assignments will be kept
   by the instructor. Papers will not be recorded until they are returned to the instructor.
   If you fail to return graded assignments the same class period, you will receive a Zero for
   that assignment grade.

   If you have NO absences or no tardies with ALL work turned in, you will have three additional
   points added to your final course grade.

   NO file copies are necessary on ANY assignment EXCEPT the mailable letter units. Envelopes
   are required on the mailable letter units ONLY.

   Dutton  is available several days a week for computer use. The times will be announced in class.
   The third floor of the AC Library is also available for student use as well as computer labs located
   in Dutton Hall. Check schedules.

   Machine Transcription

   Please turn in your assigned work on the dates that are listed below or before. NO late work is
   accepted. You will need to check out the transcription tape/machine from the instructor. After transcribing, you must return all tapes and the machine to the instructor.

   Tape 3 =10/4 Tape 4 = 10/18

   Attendance

   Employees in the business world are expected to be at work promptly each day; therefore, students in business classes are expected to be in class promptly each day. This class meets twice each week. After two absences for any reason, one point will be deducted from the semester average for each two additional absences (4+). There are no excused absences. Three tardies equal one absence. If you leave class for any reason while the class is being conducted, it will be counted as a tardy. If you are more than 5 minutes late to a class, it will be counted as an absence.

   Calendar

   ADMINISTRATIVE OFFICE PROCEDURES I, POFT 1309
   12 – 1:15 p.m.  Tuesday/Thursday
   Fall 2011

   WEEK 1:	Tues., Aug. 23 Assignment: Thurs., Aug. 25   Assignment:	Orientation; Syllabus; Chapter 1 Read Chapters 1-3 Discuss Chapters 1-2 Discuss Reference Guide ( p. 411-430) Discuss Communication Power Drills (end of chapters) Communication Power Drills DCD1-b, DCD2-b, DCD3-b Bring OP manual by Garner
   WEEK 2:	Tues., Aug. 30   Assignment: Thurs., Sept. 1   Assignment:	Discuss Chapter 3; Review Chapters 1-3 Discuss Letter Mailability and OP Manual Discuss Sample Letters & Envelopes in OP manual Study for Test #1, Chapters 1-3 Test #1, Chapters 1-3 Continuation of August 30 Discussion Communication Power Drills, Chapters 1-3, Due Sept. 6!
   WEEK 3:	Tues., Sept. 6   Assignment:   Thurs., Sept 8   Assignment:	Communication Power Drills, Chapters 1-3 Due Today!!! Discuss Test #1 Discuss MLU #1 Read Chapter 4 Begin MLU #1; Due September 15! Communication Power Drills DCD4-b & DCD5-b; Due Sept. 13! Discuss Chapter 4 Discuss MLU #2 Read Chapter 5 Complete MLU #1; begin MLU #2
   WEEK 4:	Tues., Sept. 13   Assignment: Thurs., Sept. 15   Assignment:	Discuss Chapter 5 MLU #1 & DCD4-b & DCD5-b Drills Due Today!! Work on MLU #2 Demonstrate Dictaphone; Discuss Machine Transcription Work on MLU #2; Due Thursday, September 20! Complete MLU #2 Read Chapter 11
   WEEK 5:	Tues., Sept. 20   Assignment:   Thurs., Sept. 22 Assignment:	Discuss Chapter 11 Discuss Projects 11-1 & 11-3 (pp. 291-292 in textbook) MLU #2 Due Today!!! Work on Machine Transcription Tape #3 Read Chapters 9 & 10 Projects 11-1 & 11-3 (pp. 291-292 in textbook); Due September 22!! Discuss Chapters 9 & 10 Projects 11-1 & 11-3 Due Today!! Work on Machine Transcription Tape #3 Communication Power Drills DCD9-b, DCD 10-b, DCD 11-b; Due Sept. 29
   WEEK 6:	Tues., Sept. 27   Assignment: Thurs., Sept. 29   Assignment:	Complete Discussion on Chapters 9 & 10 Review for Test #2, Chapters 4, 5, 9, 10, 11 Study for Test #2, Chapters 4, 5, 9, 10, 11 Communication Power Drills DCD9-b, DCD 10-b, DCD 11-b Due Today!! Test #2, Chapters 4, 5, 9, 10, 11 Read Chapter 14 Complete Machine Transcription Tape #3; Due October 4!!!
   WEEK 7:	Tues., Oct. 4   Assignment: Thurs., Oct. 6   Assignment:	MT Tape #3 Due Today!!! Discuss Chapter 14 Begin Machine Transcription Tape #4 Communication Power Drills DCD 14-b; Due Oct. 11! Discuss Application Forms, Building a Resume, Letters of Application, Follow-up (Thank You) Letters, Resignation Letters, Fringe Benefits, Job Application Project. Work on Machine Transcription Tape #4; Due October 18!
   WEEK 8:	Tues., Oct. 11 Thurs., Oct. 13 Assignment:	Continue “Job Search” Discussion Communication Power Drills DCD 14-b; Due Today! Continue “Job Search” Discussion Job Application Project—Due Oct. 20!! Grading:        35 points         Application Letter                         35 points         Resume                         20 points         Thank You Letter                         10 points         Application Form (located in OP Manual; use                                                 black ink and handwrite)
   WEEK 9:	Tues., Oct. 18   Assignment: Thurs., Oct. 20   Assignment:	Machine Transcription Tape #4 Due Today!! Continue “Job Search” Discussion Job Application Project—Due Oct. 20!! Job Application Project—Due Today!! Conclude “Job Search” Discussion Review for Test #3, Chapter 14 Study for Test #3
   WEEK 10:	Tues., Oct. 25 Assignment:   Thurs., Oct. 27 Assignment:	Test #3, Chapter 14 Read Chapter 7 and pages 1-10 of filing practice set. ***REMEMBER TO BRING FILING PRACTICE SET TO CLASS BEGINNING OCTOBER 27!! Discuss Chapter 7; Begin Filing Practice Set Filing Practice Set:  Complete Exercises 1-5
   WEEK 11:	Tues., Nov. 1 Assignment: Thurs., Nov. 3 Assignment:	Filing Practice Set:  Exercise 6, Quiz 1 Filing Practice Set:  Complete Exercises 7-12 Filing Practice Set:  Exercise 13, Quiz 2 Filing Practice Set:  Complete Exercises 14-19
   WEEK 12:	Tues., Nov. 8 Assignment: Thurs., Nov. 10 Assignment:	Filing Practice Set:  Exercise 20, Quiz 3 Filing Practice Set:  Complete Exercise 27 Filing Practice Set:  Exercise 28, Quiz 4 Study for Filing Test Read Chapter 12
   WEEK 13:	Tues., Nov. 15   Assignment: Thurs., Nov. 17 Assignment:	Final Filing Test Discuss Chapter 12 Communication Power Drills DCD7-b, DCD 12-b, DCD13-b Conclude Chapter 12 Discussion; Preview Travel Project Travel Project; Due 11/29 Read Chapter 13
   WEEK 14:	Tues., Nov. 22   Assignment:   Thurs., Nov. 24	Questions on Travel Project Discuss Chapter 13 + Business Meeting Project Complete Travel Project Complete Communication Power Drills for Chapters 7, 12, 13 Thanksgiving Holiday
   WEEK 15:	Tues., Nov., 29   Assignment: Thurs., Dec. 1 Assignment:	Communication Power Drills for Chapters 7, 12, 13 & Travel Project  Due Today!!! Complete Business Meeting Project Business Meeting Project; Due 12/1 Business Meeting Project Due Today!!! Review for Final Exam Study for Final Exam; Chapters 7, 12, & 13
   WEEK 16:	Thurs., Dec. 8	Final Examination over Chapters 7, 12, & 13 from 1:30 – 3:30 p.m. in  Dutton .

   Additional Information

   Syllabus Created on:

   11/30/-1 12:00 AM

   Last Edited on:

   11/30/-1 12:00 AM