Business Correspondence and Communication Syllabus for 2011-2012
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Instructor Information

Office Location

R. E. Byrd Business Building 

Office Hours

Course Information

Recording Policy

Disability Statement

Any student who, because of a disabling condition, may require some special arrangements in order to meet course requirements should contact disAbility Services (Student Service Center room 119, phone 371-5436) as soon as possible.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

Administrative Drop Policy

N/A

Student Withdrawal Procedures

N/A

Privacy Statement

The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

POFT-2312-001 Business Correspondence and Communication

Prerequisites

POFT 2301

Course Description

Development of writing skills to produce effective business documents.

Student Resources Student Resources Website

Department Expectations

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Occupational License Disclaimer

Hours

(3 sem hrs; 3 lec)

Class Type

Online Course

Syllabus Information

Textbooks

Current textbook selections are available at the Washington Street Campus bookstore.  The textbook(s) for this course are required.

Effective Communication for Colleges, 11th Edition, Clarice Penneaker Brantley and Michele Goulet Miller; Thomson South-Western Publisher.
ISBN# 0324374763

Supplies

  1. Textbook - Effective Communication for Colleges, 11th Edition
    ISBN# 0324374763
  2. Student Performance

    The student will compose and produce effective business communications appropriate to industry needs; apply critical evaluation techniques to business communications; and recognize the importance of coherent, ethical communication principles in business and industry.

    The student will be able to do the following after completing this course:

    1. Compose and produce on a computer, the proper response, as determined by the reader, when given a particular writing problem or assignment. * (C1,C2,C3,F1,F2,F5,F6,F7,F12)
    2. Key all assignments in mailable office production style using proper form, placement, English, punctuation, and spelling. * (C5,C6,C7,C13,C15,C16,F1,F2,F5,F6,F7,F9

    * (Refers to SCANS-the Secretary Commission on Achieving Necessary Skills according to the U.S. Deparatment of Labor.

    Students Rights and Responsibilities

    Student Rights and Responsibilities

    Log in using the AC Connect Portal

    In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

    If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

    Expected Student Behavior

    Grading Criteria

    70% - Letters and Memos
     10% - Lab Assignments (practice documents and exercises)
     20% - Final Exam

    100% - Final Course Grade

    Attendance

    Since this is an online course, attendance is not recorded.  You are expected to invest approximately the same time as a traditional, seated class.

    Calendar

    Business Correspondence and Communication

    Lesson Schedule[1]

    Fall 2011

    WEEK OF:

    ACTIVITY

    August 22

     

    Orientation

    Chapter 1 – Partners for Effective Communication

    August 25-Sept. 1

    Chapter 2 – The Six Cs of Effective Messages

    September 8

    Chapter 3 – The Communication by Objectives Approach

    September 15

    Chapter 4 – Communication and Technology

    September 22

    Chapter 5 – Good News and Neutral News Messages

    September 29

    Chapter 5- Good News and Neutral News Messages (Cont.)

    October 6

    Chapter 6 – Bad News Messages

    October 13

    Chapter 6 – Bad News Messages (Cont.)

    October 20

    Chapter 7 – Persuasive Messages

    October 27

    Chapter 7 – Persuasive Messages (Cont.)

    November 3

    Chapter 8 – Job Searches, Resumes, and Cover Letters

    November 10

    Chapter 9 – Applications, Interviews, and Follow-up Messages

    November 17

    Complete Job-related compositions

    November 24
     

    Proofreading
    Production Test (exercises from selected chapters)

    December 4

    Review for Final Exam (Comprehensive covering textbook materials)

    December 5-6

    Final Examination



    [1] This Lesson Schedule is subject to change.  Any changes will be announced via email or course announcements.

    Additional Information

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    Syllabus Created on:

    11/30/-1 12:00 AM

    Last Edited on:

    11/30/-1 12:00 AM