Communications in Management Syllabus for 2011-2012
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Instructor Information
Instructor
Susan Burks (Curriculum Vitae)Office Location
R. E. Byrd Business Building 332
Office Hours
Professor Susan Burks
Summer 2026 Office Hours
Office: BYRD 332
Office Hours:
In person hours are by appointment in the summer.
Virtual office hours are available for all students in online classes. These are very flexible and I am available whenever you need me as I know your class, work, and family obligations vary. You can email me 24/7. If we need to visit over the phone, via Google Meet, or in person we can schedule a mutually convenient time. I will provide a Google Meet link in your class in Blackboard to meet virtually.
Email:
Current students are expected to email me through your course messages in Blackboard. Make sure you are in your course and click the envelope next to my name on the right side menu of your course. IF Blackboard is down, you can email me directly.
All others can email sgburks@actx.edu.
If you email me directly, always provide your first and last name, class and section number if currently enrolled or student id if not currently enrolled. Unless Blackboard is down, currently enrolled students are expected to email me from the course.
You can address me as Professor Burks or Mrs. Burks in your email.
Course Information
Recording Policy
Disability Statement
Any student who, because of a disabling condition, may require some special arrangements in order to meet course requirements should contact disAbility Services (Student Service Center room 119, phone 371-5436) as soon as possible.
Statement for Mental Health and Advocacy & Resource Center:
As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc
Amarillo College Tutoring for Success Policy:
Administrative Drop Policy
N/A
Student Withdrawal Procedures
N/A
Privacy Statement
The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students. If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .
Course
BMGT-1305-001 Communications in Management
Prerequisites
Course Description
Basic theory and processes of communication skills necessary for the management of an organization’s workforce. Student will learn how to produce a job resume, job application, letters and prepare for job interviews.
Student Resources Student Resources Website
Department Expectations
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Occupational License Disclaimer
Hours
(3 sem hrs; 3 lec)
Class Type
On Campus Course
Syllabus Information
Textbooks
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TEXTBOOK:
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Business and Administrative Communication, 9th edition, Kitty O. Locker; McGraw-Hill;
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ISBN 139780073377803
Supplies
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\\ 4 scantrons
Student Performance
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Final grade will be determined by dividing total number of points by the number of tests and projects.
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\ Instructor reserves the right to subjectively influence the final grade relative to class attendance, participation, and attitude.
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DISABLILITY STATEMENT:
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Any student who, because of a disabling condition, may require some special arrangements in order to meet course requirements should contact Accessibility Services (phone 371-5436) as soon as possible.
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COURSE DESCRIPTION:
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Basic theory and processes of communication skills necessary for the management of an organization’s workforce. Student will learn how to produce a job resume, job application letters and prepare for job interviews.
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COURSE LEARNING OUTCOMES:
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1. The student will explain the communication process including the following: Identify and analyze the elements that characterize audiences. SCANS* Basic Skills F1, F2, F5, F6
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2. Identify communication channels and their relationship to semantics and perceptions including the following: compare and contrast group communications with one on one communications. SCANS* Information C5
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3. Discuss the elements involved in international and intercultural communications.
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4. Compare and contrast the relationship of communication and management, including the following: define and discuss the concept of goodwill as it applies to communication skills. SCANS* Information C6, Interpersonal C12
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5. Demonstrate competencies in verbal and written communication skills through oral and written presentations, including the following:
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A. Identify the activities involved in the writing process.
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B. List the characteristic of positive, negative and persuasive messages.
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C. Compare the various formats available for job resumes, job application letters and job interviews. SCANS* Basic Skills F2, F6, F10.
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*Meets Secretary’s Commission on Achieving Necessary Skills (SCANS)
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Information: Acquires and uses information. (C5)
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Interpersonal Skills: Works with others, serves clients, exercises leadership. (C12, C14)
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Systems: Understands complex interrelationships (evaluates, monitors, improves social, organizational and technological systems). (C15, C16)
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Basic Skills: Reads, writes, performs arithmetic and mathematical operations, listens, and speaks. (F2, F6)
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Personal Qualities: Displays responsibility, self-esteem, sociability, self-management, integrity, and honesty. (F17)
Students Rights and Responsibilities
Student Rights and ResponsibilitiesLog in using the AC Connect Portal
In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .
If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".
Expected Student Behavior
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CLASSROOM GROUND RULES:
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Be on time and prepared for classroom discussion. No food or drink in computer classrooms. Cell phones and pagers must be in silent mode while class is in session. NO TEXTING DURING CLASS. NO IPODS. NO IPHONES. ALL CELL PHONES MUST REMAIN IN YOUR BACKPACK, POCKET, OR PURSE DURING CLASS.
Grading Criteria
GRADING SCALE:
90 - 100% = A Excellent
80 - 89% = B Above Average, Very Good
70 - 79% = C Average, Good
60 - 69% = D Poor, but passing
Below 60% = F Failing
You must make arrangements in ADVANCE if you will miss an exam. If you miss an exam and do not make arrangements in ADANCE to make it up, you will receive a zero.
EXAMINATIONS:
Examinations will consist of essay, true-false, multiple choice, matching, or short answer questions.
Final grade will be determined by dividing total number of points by the number of tests and projects.
Instructor reserves the right to subjectively influence the final grade relative to class attendance, participation, and attitude.
The final exam is scheduled according to the Amarillo College final exam schedule.
Attendance
ATTENDANCE POLICY:
Students are expected to attend all regularly scheduled class meetings. Should you miss a class, it is your responsibility to determine what you have missed and take appropriate actions. Please obtain the names and phone numbers of at least two of your fellow classmates and contact them about anything you have missed.
WITHDRAWAL POLICY:
It is the responsibility of the student to initiate drop or withdrawal procedures through the registrar’s office. Students who stop attending class but do not officially drop or withdraw from this course will receive a letter grade at the end of the semester.
Wednesday, November 16 Last day to withdraw (drop)
Calendar
Date Class Discussion
Week One Orientation
Chapter 1 Succeeding in Business Communication and Management
Week Two Making and Communicating Meaning Handout
Week Three Chapter 3 Building Goodwill
Week Four EXAM over Chapters 1, 3 and Handout
Chapter 2 Adapting Your Message to Your Audience
Week Five Chapter 4 Navigating through the Business Environment
Week Six Chapter 7 Planning, Composing, and Revising
Week Seven Chapter 8 Designing Documents
Week Eight EXAM over Chapters 2, 4, 7, 8
Chapter 14 Sharing Informative and Positive Messages
Week Nine Chapter 15 Delivering Negative Messages
Week Ten Chapter 16 Crafting Persuasive Messages
Week Eleven EXAM over Chapters 14, 15, 16
Chapter 5 Communicating Across Cultures
Week Twelve Chapter 4 Working and Writing in Groups
Week Thirteen EXAM over Chapters 4 & 5
Chapter 11 Building Resumes
Week Fourteen Chapter 12 Applying for a Job
Week Fifteen Chapter 13 Interviewing for a Job and Writing Follow-Up Messages
Week Sixteen Final resumes, letters, etc. due
Additional Information
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Syllabus Created on:
11/30/-1 12:00 AM
Last Edited on:
11/30/-1 12:00 AM