Supervision Syllabus for 2011-2012
Return to Syllabus List

Instructor Information

Office Location

R. E. Byrd Business Building 332

Office Hours

Professor Susan Burks
  
Summer 2026 Office Hours

Office:  BYRD 332

Office Hours:
In person hours are by appointment in the summer.

Virtual office hours are available for all students in online classes.  These are very flexible and I am available whenever you need me as I know your class, work, and family obligations vary.  You can email me 24/7.  If we need to visit over the phone, via Google Meet, or in person we can schedule a mutually convenient time. I will provide a Google Meet link in your class in Blackboard to meet virtually.
 

Email:
Current students are expected to email me through your course messages in Blackboard.  Make sure you are in your course and click the envelope next to my name on the right side menu of your course.  IF Blackboard is down, you can email me directly.

All others can email sgburks@actx.edu.

If you email me directly, always provide your first and last name, class and section number if currently enrolled or student id if not currently enrolled.  Unless Blackboard is down, currently enrolled students are expected to email me from the course.

You can address me as Professor Burks or Mrs. Burks in your email.

 

Course Information

Recording Policy

Disability Statement

Any student who, because of a disabling condition, may require some special arrangements in order to meet course requirements should contact disAbility Services (Student Service Center room 119, phone 371-5436) as soon as possible.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

Administrative Drop Policy

N/A

Student Withdrawal Procedures

N/A

Privacy Statement

The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

BMGT-1301-001 Supervision

Prerequisites

Course Description

A study of the role of the supervisor. Managerial functions as applied to leadership, counseling, motivation and human skills are examined.

Student Resources Student Resources Website

Department Expectations

\N

Occupational License Disclaimer

Hours

(3 sem hrs; 3 lec)

Class Type

On Campus Course

Syllabus Information

Textbooks

Supervisory Management: The Art of Inspiring, Empowering, and Developing People, Mosley, Mosely, and Pietri, 8h Edition, 2011.  ISBN 978-0-538-73707-4

Supplies

\ Textbook
\ 4 scantrons
\ Pencils for exams
\ Paper or spiral notebook and pen or pencil to take class notes

Student Performance

COURSE LEARNING OUTCOMES:

  1. Explain the need and roles, characteristics, and skills of managers and supervisors.  SCANS* Information C5
  2. Define and discuss the principles of planning, organizing, staffing, leading, and controlling at the supervisory level.  SCANS* Information C5, Resources C4, Interpersonal C12, Systems C16, Personal Qualities F13, F16
  3. Identify and discuss the human skills necessary for supervision including the following:
    A.  Understanding job descriptions, job assignments, and work schedules.  SCANS* Resources C4
    B.  Interviewing, selecting, and training employees. SCANS* Resources C4
    C.  Delegating. SCANS* Interpersonal C10
    D.  Identifying problem employees, classifying disciplinary problems, managing conflict and stress, and showing knowledge of how the disciplinary due process works.  SCANS* Thinking Skills F12
    E.  Decision making.  SCANS* Thinking Skills F12
    F.  Team development.  SCANS* Interpersonal C10
    G.  Managerial control function.  SCANS* Information C6
    H.  Motivation, leadership, and coaching techniques used by a supervisor.  SCANS*  Thinking Skills F12, Interpersonal C10
  4. Explain motivational techniques and give examples of how they can be utilized by a supervisor.  SCANS* Thinking Skills F12
  5. The student will discuss ways to structure a working environment which will provide a variety of ways for employees to become motivated.  SCANS* Interpersonal C9

*Meets Secretary’s Commission on Achieving Necessary Skills (SCANS)
Resources:
Identifies, organizes, plans, and allocates resources (time, money, materials and facilities, and human resources).
Information:  Acquires and uses information.
Interpersonal:  Works with others, serves clients, exercises leadership.
Systems:  Understands complex interrelationships (evaluates, monitors, improves social, organizational and technological systems).
Thinking Skills:Thinks creatively, makes decisions, solves problems, visualizes, knows how to learn, and reasons.
Personal Qualities:Displays responsibility, self-esteem, sociability, self-management, integrity, and honesty.

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

\ CLASSROOM GROUND RULES:

\

\ Be on time and prepared for classroom discussion. No food or drink in computer classrooms. Cell phones and pagers must be in silent mode while class is in session. NO TEXTING DURING CLASS. NO IPODS.   NO IPHONES.

Grading Criteria

\ GRADING SCALE:

\

\             90 - 100%         =          A          Excellent

\

\             80 -   89%         =          B          Above Average, Very Good

\

\             70 -   79%         =          C          Average, Good

\

\             60 -   69%         =          D          Poor, but passing

\

\             Below 60%        =          F          Failing

\

\ EXAMINATIONS:

\

\ Examinations will consist of essay, true-false, multiple choice, matching, or short answer questions.
\ Final grade will be determined by dividing total number of points by the number of tests and projects.
\ Instructor reserves the right to subjectively influence the final grade relative to class attendance, participation, and attitude.
\ The final exam is scheduled according to the Amarillo College final exam schedule.

Attendance

ATTENDANCE POLICY:

Students are expected to attend all regularly scheduled class meetings.  Should you miss a class, it is your responsibility to determine what you have missed and take appropriate actions. Please obtain the names and phone numbers of at least two of your fellow classmates and contact them about anything you have missed.

WITHDRAWAL POLICY:
It is the responsibility of the student to initiate drop or withdrawal procedures through the registrar’s office.  Students who stop attending class but do not officially drop or withdraw from this course will receive a letter grade at the end of the semester.

                        Thursday, April 19                                Last day to withdraw (drop)

Calendar

\ Tentative Course Schedule

\

\ INSTRUCTOR RESERVES THE RIGHT TO MODIFY SCHEDULE DURING THE SEMESTER
\

\

\  

\

\            Week 1               Chapter 1          Supervisory Management Roles and Challenges

\

\            

\

\             Week 2              Chapter 2          Fundamentals of Planning

\

\            

\

\             Week 3              Chapter 3          Decision Making, Problem Solving, and Ethics

\

\  

\

\             Week 4               EXAM 1 (Chapters 1,2,3)

\

\  

\

\             Week 5               Chapter 4         Fundamentals of Organizing

\

\                        

\

\ Week 6                Chapter 5          Delegating Authority and Empowering Employees

\

\              

\

\             Week 7               Chapter 9         Group Development and Team Building            

\

\            

\

\             Week 8               EXAM 2 (Chapters 4, 5, 9)

\

\  

\

\             Week 9                Chapter 10        Meetings and Facilitation Skills

\

\             

\

\ Week 10              Chapter 11       Coaching for Higher Performance

\

\            

\

\             Week 11              Chapter 12        Managing Conflict, Stress, and Time      

\

\            

\

\             Week 12      EXAM 3 (Chapters  10, 11,12)

\

\            

\

\             Week 13        Chapter 13        Exercising Control

\

\           

\

\              Week 14       Chapter 14        Controlling Productivity, Quality, and Safety

\

\

\

\  

\

\              Week 15        Chapter 15        Selecting, Appraising, and Discipling Employees

\

\                        

\

\             Week 16      FINAL EXAM  (Chapters 13,14, 15) 

Additional Information

\N

Syllabus Created on:

11/30/-1 12:00 AM

Last Edited on:

11/30/-1 12:00 AM