R. E. Byrd Business Building 332
Professor Susan Burks
Summer 2026 Office Hours
Office: BYRD 332
Office Hours:
In person hours are by appointment in the summer.
Virtual office hours are available for all students in online classes. These are very flexible and I am available whenever you need me as I know your class, work, and family obligations vary. You can email me 24/7. If we need to visit over the phone, via Google Meet, or in person we can schedule a mutually convenient time. I will provide a Google Meet link in your class in Blackboard to meet virtually.
Email:
Current students are expected to email me through your course messages in Blackboard. Make sure you are in your course and click the envelope next to my name on the right side menu of your course. IF Blackboard is down, you can email me directly.
All others can email sgburks@actx.edu.
If you email me directly, always provide your first and last name, class and section number if currently enrolled or student id if not currently enrolled. Unless Blackboard is down, currently enrolled students are expected to email me from the course.
You can address me as Professor Burks or Mrs. Burks in your email.
Any student who, because of a disabling condition, may require some special arrangements in order to meet course requirements should contact disAbility Services (Student Service Center room 119, phone 371-5436) as soon as possible.
As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc
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The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students. If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .
BMGT-2305-001 Advanced Communications in Management
BMGT 1305
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Corequisite: ENGL 1301
Advanced principles of oral and written communications for managers.
Student Resources Student Resources Website
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(3 sem hrs; 3 lec)
On Campus Course
Business and Administrative Communication, 9th edition, Kitty O. Locker; McGraw-Hill;
ISBN 139780073377803
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ALL assignments must be typed in this course. NO EXCEPTIONS.
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If you don't have computer and printer access as home, make sure you locate the computer lab of your choice on campus to complete your assignments on time.
\ Course Learning Outcomes:
\\ 1. The student will identify and explain the procedures for writing various types of organizational documents including organizational manuals, proposals and formal reports, and the elements invloved in international and intercultural communications as related to those documents.
\\ 2. Indentify the process of oral reporting in organizations and how audience analysis is integrated into the choice of communication channels, and the preceptions of various audiences within the organization. Compare and contrast group communications with one on one communications.
\\ 3. Students will demonstrate the ability to identify and analyze research for formal reports.
\\ 4. Compose formal and informal reports for vaious organizational purposes, integrating the concept of goodwill as it applies to communication skills.
\\ 5. Descirbe the characteristics of and patterns for positive, negative and persuasive messages in wirtten and oral messages
In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .
If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".
\ CLASSROOM GROUND RULES:
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Be on time and prepared for classroom discussion. No food or drink in computer classrooms. Cell phones and pagers must be in your backpack, purse, or pocket and in silent mode while class is in session. NO
GRADING SCALE:
90-100% A Excellent
80-90% B Above Average, Very Good
70-80% C Average, Good
60-70% D Poor, but passing
Below 60% F Failing
25% of Course Grade - Formal Report
5% of Course Grade - Average of all Free Write Exercises in Class
10% of Course Grade - Group Exercises and Assignments
60% of Course Grade - Average of all other homework assignments and Exam over Chapters 17, 18, 19
\ ATTENDANCE POLICY:
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Students are expected to attend all regularly scheduled class meetings. Should you miss a class, it is your responsibility to determine what you have missed and take appropriate actions. Please obtain the names and phone numbers of at least two of your fellow classmates and contact them about anything you have missed.
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WITHDRAWAL POLICY:
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It is the responsibility of the student to initiate drop or withdrawal procedures through the registrar’s office. Students who stop attending class but do not officially drop or withdraw from this course will receive a letter grade at the end of the semester.
\ Wednesday, April 20 Last day to withdraw (drop)
Advanced Communications in Management
Tentative Schedule Spring 2012
Instructor reserves the right to modify the course schedule throughout the semester.
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Week |
Discussion |
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Week 1 |
Orientation |
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Week 2 |
Appendix A & B with review exercises |
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Week 3 |
Perception Discussion and activities |
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Week 4 |
Dr. Morris Massey, Values Analysis and Generational Differences
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Week 5 |
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Week 6 |
Chapter 1 - Succeeding in Business Communication |
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Week 7 |
Chapter 3 - Building Goodwill |
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Week 8 |
Chapter 7 - Planning, Composing, Revising |
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3/12 |
SPRING BREAK |
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Week 9 |
Chapter 17 - Planning and Researching Reports |
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Week 10 |
Chapter 19 - Analyzing Information and Writing Reports |
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Week 11 |
Chapters 8 & 9 - Designing Documents & Creating Visuals and Data Displays |
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Week 11 |
Library Databases and Research Tips - Location TBA |
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Week 12 |
Chapter 14 - Positive and Informative Messages |
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Week 13 |
Chapter 16 - Persuasive Messages |
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Week 14 |
Analyzing Written Communication |
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Week 15 4/30 5/2 |
Work on Formal Reports - Reports DUE May 2 |
| Week 16 | Final |
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11/30/-1 12:00 AM
11/30/-1 12:00 AM