Communications in Management Syllabus for 2011-2012
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Instructor Information

Course Information

Recording Policy

Disability Statement

Any student who, because of a disabling condition, may require some special arrangements in order to meet course requirements should contact disAbility Services (Student Service Center room 119, phone 371-5436) as soon as possible.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

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Administrative Drop Policy

N/A

Student Withdrawal Procedures

N/A

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Course

BMGT-1305-001 Communications in Management

Prerequisites

Course Description

Basic theory and processes of communication skills necessary for the management of an organization’s workforce. Student will learn how to produce a job resume, job application, letters and prepare for job interviews.

Student Resources Student Resources Website

Department Expectations

\N

Occupational License Disclaimer

Hours

(3 sem hrs; 3 lec)

Class Type

On Campus Course

Syllabus Information

Textbooks

\  Business and Administrative Communication, Kitty O. Locker and Donna S. Kienzler, 9^th Edition, McGraw-Hill Irwin ISBN: 9780073377803

Supplies

Pen and paper for note taking

 Scantron for testing

Student Performance

Course Learning Outcomes:

1. Identify all the elements in the communication process and the major communications barriers, and explain how those elements and barriers are influenced by semantics and perception.

2. Identify and analyze the elements that characterize audiences, compare and contrast group communications with one on one communications.

3. Define and discuss the concept of building goodwill as it applies to the potential barriers to good communication skills and successful management.

4. Discuss the elements invloved in international and intercultural communications.

5. Demonstrate competencies in verbal (oral and written) communication skills through identification of:

A.  The activities involved in the writing process.

B.  The guidelines and methods used to make writing easier to read.

C.  The characteristics and patterns of positive, negative and persuasive messages.

D.  The guidelines for effective layout and design of documents.

6. Discuss the importance of non-verbal communication in management.

7. Compare the various formats and approaches available for job resumes, job application letters and job interviews and produce an effective resume.

8. Compare and contrast the relationship of communication and management.

Students Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

\ In order to promote concentration and learning, please do not bring food into the classroom (pork rinds are very distracting), please turn off cell phones, please no texting while class is in session

Grading Criteria

\  

\ GRADING SCALE:

\  90-100%          A Excellent

\  80-90%             B Above Average, Very Good

\  70-80%             C Average, Good

\  60-70%             D Poor, but passing

\  Below 60%         F Failing

Attendance

\ I understand that is it sometimes impossible to come to class (Swine Flu, death or dismemberment). Because so much of the content of this course occurs in class, students are expected to attend all regularly scheduled class meetings. Should you miss a class, it is your responsiblity to determine what you have missed and take appropriate actions. Please obtain the names and phone numbers of at least two of your fellow classmates and contact them to find out what you missed. Students who have perfect attendance and at least an 80 average will not be required to take the final exam

Calendar

Additional Information

WITHDRAWAL POLICY:  It is the responsibility of the student to initiate drop or withdrawal procedures through the registrar’s office.  Students who stop attending class but do not officially drop or withdraw from this course will receive a letter grade at the end of the semester. 

April 19th is the last date to withdraw

EXAMINATIONS:  Examinations will consist of essay, true-false, multiple choice, matching or short answer questions. Final Examination will be comprehensive. Final grade will be determined by dividing total number of points by the number of tests and projects. Instructor reserves the right to subjectively influence the final grade relative to class attendance, participation and attitude.