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BMGT-2303-001 Problem Solving and Decision Making
Decision making and problem solving processes in organizations, utilizing logical and creative problem solving techniques. Application of theory is provided by experiential activities such as small group discussions, case studies and the use of other managerial decision aids.
Student Resources Student Resources Website
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(3 sem hrs; 3 lec)
On Campus Course
You will need three booklets from the AC bookstore. The booklets will be ordered after the first class meeting.
Last year the cost was $6.00 for each booklet.
The booklets will be available in time for the first project requiring a booklet.
\ Pen and paper for note taking
\ 1. Compare and contrast the terms problem solving and decision making. SCANS* Information C5
\\ 2. Identify and discuss differences in individual, group and organizational decision making process. SCANS* Thinking F7
\\ 3. Utilize both logical and creative problem solving techniques to solve managerial problems. SCANS* Thinking F9, Systems C15, Interpersonal C9
\\ 4. List and discuss the use of various managerial decision making aids. SCANS* Information C5, Thinking F9
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\\ *Meets Secretary's Commision on Achieving Necessary Skills (SCANS*)
\\ Information: Acquires and uses information
\\ Interpersonal: Works with others, serves clients, exercises leadership
\\ Systems: Understands complex interrelationships (evaluates, monitors, improves, social, organizational and technological systems).
\\ Thinking Skills: thinks creatively, makes decisions, solves problems, visualizes, and knows how to learn and reason.
In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .
If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".
\ In order to promote concentration and learning please do not bring food into the classrooms (pork rinds are very distracting). Please turn off cell phones, please no texting while class is in session.
\ GRADING SCALE:
\\ 90-100% A Excellent
\\ 80-90% B Above Average, Very Good
\\ 70-80% C Average, Good
\\ 60-70% D Poor, but passing
\\ Below 60% F Failing
\ ATTENDANCE POLICY: Students are expected to attend all regularly scheduled class meetings. Should you miss a class, it is your responsibility to determine what you have missed and take appropriate actions. Please obtain the names and phone numbers of at least two of your fellow classmates and contact them about anything you have missed. Students who have perfect attandance and at least an 80 average will not be required to take the final exam.
Problem Solving and Decision-Making
Tentative Schedule
Spring 2012
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Week |
Assignment |
Tests |
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Week 1 |
Introduction & Discussion |
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Week 2 |
The DIGEST format/ Miss Miller Case Study |
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Week 3 |
Case Study cont. Talking 9 to 5 |
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Week 4 |
Mind mapping The Uncalculated Risk |
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Week 5 |
Film I- The Flight of the Phoenix |
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Week 6 |
Arrow Electronics, Follow-up Case Study to Flight of the Phoenix |
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Week 7 |
Stitches Case Study Big Picture (Planning & Controlling) |
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Week 8 |
Spring Break |
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Week 9 |
Film II-Apollo 13 |
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Week 10 |
Coyotes and Roadrunners |
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Week 11 |
Positive or Negative |
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Week 12 |
Film III- 12 Angry Men |
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Week 13 |
Diversity—Problem or Opportunity |
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Week 14 |
Diversity in the 21st Century |
Notebooks Due |
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Week 15 |
Final Film – Surprise! |
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Week 16 |
Final Evaluation |
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WITHDRAWAL POLICY: It is the responsibility of the student to initiate drop or withdrawal procedures through the registrar’s office. Students who stop attending class but do not officially drop or withdraw from this course will receive a letter grade at the end of the semester.
April 19th is the last date to withdraw or to change from credit to audit.
EXAMINATIONS: Examinations will consist of essay, true-false, multiple choice, matching or short answer questions. Final Examination will be comprehensive. Final grade will be determined by dividing total number of points by the number of tests and projects. Instructor reserves the right to subjectively influence the final grade relative to class attendance, participation and attitude.
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