Administrative Office Procedures I Syllabus for 2013-2014
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Instructor Information
Instructor
Deborah Bailey (Curriculum Vitae)Phone
Phone number not availableOffice Location
Office Hours
Course Information
Recording Policy
Disability Statement
Any student who, because of a disabling condition, may require some special arrangements in order to meet course requirements should contact disAbility Services (Student Service Center room 119, phone 371-5436) as soon as possible.
Statement for Mental Health and Advocacy & Resource Center:
As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc
Amarillo College Tutoring for Success Policy:
Administrative Drop Policy
N/A
Student Withdrawal Procedures
N/A
Privacy Statement
The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students. If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .
Course
POFT-1309-001 Administrative Office Procedures I
Prerequisites
POFI 2301 and POFT 1301-minimum grade of C or demonstrated competence
Course Description
Study of current office procedures, duties and responsibilities applicable to an office environment.
Student Resources Student Resources Website
Department Expectations
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Occupational License Disclaimer
Hours
(3 sem hrs; 2 lec, 4 lab )
Class Type
On Campus Course
Syllabus Information
Textbooks
The Administrative Professional Technology & Procedures; 14e; by Fulton-Calkins, Rankin, and Shumack; South-Western/ Cengage Learning; 2011
ISBN 978-0-538-73104-1
Gregg Quick Filing Practice, 5th edition, by Stewart/Trent, 2007, McGraw-Hill Irwin Publishing
ISBN 0-07-322288-7
Office Procedures Manual, by Garner, Amarillo College Bookstore
***NOTE: These same references/supplies will also be used in POFT 1349, Administrative Office Procedures II.
Supplies
- Textbooks - The Administrative Professional Technology & Procedures, 14e, by Fulton-Calkins, Rankin, and Shumack: Thomson/South-Western/Cengage Learning, 2011, ISBN 978-0-538-73104-1
Gregg Quick Filing Practice, 5tStudent Performance
PERFORMANCE/LEARNING OBJECTIVES (MINIMUM COMPETENCIES): After completing the course, students will be familiar with the following: (1) performing responsibilities of an administrative professional; (2) applying time management skills; (3) processing incoming/outgoing mail; (4) filing; (5) making travel arrangements; (6) preparing for business meetings; (7) preparing for the job search process; (8) applying business ethics; (9) producing mailable business documents; and (10) applying grammar rules.
END-OF-COURSE OUTCOMES: Develop time management techniques; demonstrate communication skills; and identify the basic skills of an office professional.
Students Rights and Responsibilities
Student Rights and ResponsibilitiesLog in using the AC Connect Portal
In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .
If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".
Expected Student Behavior
\ CELL PHONES: Please turn off all electronic devices before entering class.
\\ CHILDREN/FOOD/DRINKS: Children, food, and/or drinks are not allowed in the computer labs.
\\ PLAGIARISM, CHEATING, AND INDIVIDUAL WORK ETHIC: The Amarillo College policies and Code of Student Conduct is strictly adhered to when dealing with plagiarism, cheating, and duplication of work product. Any evidence of plagiarism, cheating, or duplication of work product will result in a zero on the project or test in question.
Grading Criteria
ADMINISTRATIVE OFFICE PROCEDURES I GRADING
Fall 201215% Machine Trans. 2 tapes; letters must be mailable for a minimum passing grade of 70;
5 points deducted per error.40% Projects MLU #1, #2
Seeking Employment Project
Travel Project
Business Meeting Project
Mail ProjectsGrading: 5 points deducted per error
30% Tests 5 Major Exams
5% Date File Assignments 11
10% Filing 6 Quizzes
100% = Final Course Grade
All assignments are due on the date specified in the Course Schedule. All assignments must be appropriately labeled, stapled in order, and placed in my box in Byrd 212.
Late Assignments: Ten points will be deducted (per assignment) per scheduled class meeting that the assignment is past due.
You may keep your Seeking Employment project after it is graded. All other assignments will be kept by the instructor.
If you have NO absences or no tardies with ALL work submitted as scheduled, you will have three additional points added to your final course grade.
NO file copies are necessary on ANY assignment EXCEPT the mailable letter units. Envelopes are required on the mailable letter units ONLY.
The second floor of the Byrd Business Building has at least one computer lab open all week; check the CIS computer lab schedule online for specific days/times. The AC Library is also available for student use.
Machine Transcription
Please turn in your assigned work on the dates that are listed below or before. NO late work is accepted. You will need to check out the transcription tape/machine from the instructor. After transcribing, you must return all tapes and the machine to the instructor.
Tape 1 =10/8 Tape 2 = 10/17
Attendance
\ Employees in the business world are expected to be at work promptly each day; therefore, students in business classes are expected to be in class promptly each day. This class meets twice each week. After two absences for any reason, one point will be deducted from the semester average per absence. There are no excused absences. Three tardies equal one absence. If you leave class for any reason while the class is being conducted, it will be counted as a tardy. If you are more than 5 minutes late to a class, it will be counted as an absence.
Calendar
ADMINISTRATIVE OFFICE PROCEDURES I, POFT 1309
1:30 – 2:45 p.m. Tuesday/Thursday
Fall 2013WEEK 1:
Tues., Aug. 27
Assignment:
Thurs., Aug. 29
Assignment:
Orientation; Syllabus; Chapter 1, Entering the Workforce
Read Chapters 1-2
Review Chapter 1 and Discuss Chapter 2, Becoming a Professional
Discuss Reference Guide ( pp. 320-344)
Discuss Data File Assignments (end of chapters)
Website: www.cengage.com/officetech/fultoncalkinsRead Chapters 3-4
Data File Assignments: CH01 (#8 Memo, p. 19); CH02 (#4 Email, p. 35)
Bring OP Manual by GarnerWEEK 2:
Tues., Sept. 3
Assignment:
Thurs., Sept. 5
Assignment:
*Data File Assignments CH01 and CH02 Due!
Discuss Chapter 3
Discuss Letter Mailability and OP Manual
Discuss Sample Letters & Envelopes in OP manualData File Assignments: CH03 (#6 Seminar Letter, p. 52);
CH04 (#4 NewsRelease, p. 70)Discuss Chapter 4, Working Ethically
Study for Test #1 (Chapters 1-4)
Read directions for MLU#1 in OP ManualWEEK 3:
Tues., Sept. 10
Assignment:
Thurs., Sept. 12
Assignment:
*Data File Assignments CH03 and CH04 Due!
Discuss and Begin MLU #1; *Due September 17!
Test #1 (Chapters 1-4)Read Chapter 6, Developing Customer Focus
Read MLU #2 in OP ManualDiscuss Chapter 6
Discuss MLU #2; *Due Sept. 24Read Chapter 9, Handling Telecommunications
Data File Assignments CH06 (#4, Email, p. 100);
CH09 (#6, Recycling, p. 162)WEEK 4:
Tues., Sept. 17
Assignment:
Thurs., Sept. 19Assignment:
Discuss Chapter 9, Handling Telecommunications
*MLU #1 Due!Read Chapter 12, Handling Mail and Retaining Records
Work on Data File Assignments CH06 and CH09Complete Discussion on Chapter 9 & Begin Chapter 12, Mail
Complete MLU #1 & Data File Assignments CH06 and CH09
WEEK 5:
Tues., Sept. 24
Assignment:
Thurs., Sept. 26
Assignment:
Discuss Chapter 12, Mail
Discuss Mail Projects
* Data File Assignments CH06 and CH09 Due Today!*Mail Projects: Building Workplace Skill #1, p. 234, “Send Outgoing Mail” & Building Workplace Skill #2, p. 235, “Handle Incoming Mail”
Data File Assignment CH12 (#3, Schedule, p. 235)*Mail Projects Due and MLU #2 Due Today!
Review for Test #2
Discuss Machine Transcription/DictaphoneComplete Data File Assignment CH12; Due Oct. 1
Work on Machine Transcription Tape #1 (*Due Oct. 8)
Study for Test #2 (Chapters 6, 9, 12)WEEK 6:
Tues., Oct. 1
Assignment:
Thurs., Oct. 3
Assignment:
Test #2 (Chapters 6, 9, 12)
*Data File Assignment CH12 Due Today!Machine Transcription Tape #1
Read Chapter 10, Planning Meetings and Events
Data File Assignments CH10 (#4, Seminar, p. 185) and
CH13 (#4, Expense Report—Excel File, p. 254); *Due Oct. 8Discuss Chapter 10 and Business Meeting Project
Read Chapter 13, Travel
*Business Meeting Project Due Oct. 10
Complete Machine Transcription Tape #1; Due October 8!WEEK 7:
Tues., Oct. 8
Assignment:
Thurs., Oct. 10
Assignment:
*MT Tape #1 and Data File Assignments CH10 and CH13 Due Today!!!
Discuss Chapter 13 and Travel Project.Begin Machine Transcription Tape #2
Work on Business Meeting Project (*Due Oct 10)*Business Meeting Project Due Today!
Review for Test #3 (Chapters 10, 13)Work on Machine Transcription Tape #2; Due October 17!
Study for Test #3 (Chapters 10, 13)
Read Chapter 15, Seeking EmploymentWEEK 8:
Tues., Oct. 15
Assignment:
Thurs., Oct. 17
Assignment:
Test #3, Chapters 10, 13
*Travel Project Due!Begin Discussion of Chapter 15, Seeking Employment (Discuss Application Forms, Building a Resume, Letters of Application, Follow-up/Thank You Letters, Resignation Letters, Fringe Benefits, Seeking Employment Projects)
Bring a draft of your Letter of Application and Resume
*Data File Assignment CH15 (#4, Letter, 297)Continue “Job Search” Discussion
*Machine Transcription Tape #2 Due Today!Seeking Employment Projects—Due Nov. 5
Grading: 35 points Application Letter
35 points Resume
20 points Thank You Letter
10 points Application Form (located in OP Manual; use black ink and handwrite)WEEK 9:
Tues., Oct. 22
Assignment:
Thurs., Oct. 24
Assignment:
*Machine Transcription Tape #2 & Data File Assignment CH15 Due Today!!
Continue “Seeking Employment” DiscussionSeeking Employment Project—Due Nov. 5
Continue “Seeking Employment” Discussion
Seeking Employment Project—Due Nov. 5
WEEK 10:
Tues., Oct. 29
Assignment:
Thurs., Oct. 31
Assignment:
Continue “Seeking Employment” Discussion
Seeking Employment Project—Due Nov. 5
Conclude “Job Search” Discussion
Review for Test #4, Chapter 15Seeking Employment Project—Due Nov. 5
WEEK 11:
Tues., Nov. 5
Assignment:
Thurs., Nov. 7
Assignment:
Test #4, Chapter 15
Seeking Employment Project Due Today!Read Chapter 11, Managing Records
***REMEMBER TO BRING FILING PRACTICE SET TO CLASS BEGINNING NOVEMBER 8!!Discuss Chapter 11, Managing Records
Read pages 1-10 of filing practice set.
Complete “Getting Started” Handout
Data File Assignment CH11 (#5, Email, p. 215)WEEK 12:
Tues., Nov. 12
Assignment:
Thurs., Nov. 14
Assignment:
Begin Filing Practice Set
*Getting Started” Handout Due!Filing Practice Set: Complete Exercises 1-5
Filing Practice Set: Exercise 6, Quiz 1
*Data File Assignment CH11 Due!Filing Practice Set: Complete Exercises 7-12
WEEK 13:
Tues., Nov. 19
Assignment:
Thurs., Nov. 21
Assignment:
Filing Practice Set: Exercise 13, Quiz 2
Filing Practice Set: Complete Exercises 14-19
Filing Practice Set: Exercise 20, Quiz 3
Filing Practice Set: Complete Exercises 20-27
WEEK 14:
Tues., Nov. 26
Assignment:
Thurs., Nov. 28
Filing Practice Set: Exercise 28,Quiz 4
Filing Practice Set: Complete Exercises 28
Thanksgiving HolidayWEEK 15:
Tues., Dec. 3
Assignment:
Thurs., Dec. 5
Assignment:
Quiz 7
Review for Final Exam
Review for Final Exam
Study for Final Exam; Chapter 11 & Filing Practice Set
WEEK 16:
Tues., Dec.10
Final Examination over Chapter 11/Filing Practice Set from
1:30 - 3:30 p.m. in Byrd 212Additional Information
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Syllabus Created on:
11/30/-1 12:00 AM
Last Edited on:
11/30/-1 12:00 AM