[Choosing the Best Way to Reach Me When You Need Guidance or Help]

The type of response or assistance you need will determine the best way to contact me. The chart below outlines some general guidelines to help you choose the most appropriate method.

[Communication Expectations]

You can generally expect a response to your course messages or emails within 24 hours of when you send them. Occasionally, responses may take a bit longer, depending on timing or workload. If you don’t hear back within a reasonable period, please don’t hesitate to follow up with me.

[How I Will Communicate with You]

My primary method of communication with the class will be through course announcements and messages/emails.  

For individual communication, I will primarily use the Message function within the course.  

To stay up to date, make sure to check your announcements, messages, and email at least every other day so you don’t miss any important updates or reminders.

[Additional Resources for Help]

In the event you’re unable to contact me directly, there are some additional resources for assistance:

• The offices for the Criminal Justice department are located in the First Responders Academy, Office #1007. The general phone number is (806) 457-4450.   You can leave me a message at this number as well. 

• ASK AC Helpline at (806) 371-5000,  or after hours you can email them at askac@actx.edu.

• CTL Student & Faculty Help Center at (806) 371-5992. It’s available to students who are currently enrolled in academic or continuing education courses on a walk-in and/or appointment basis. They are located on the Washington Street Campus, WARE Bldg.

• AC Connect Student Resources at: https://www.actx.edu/student-resources

[Expected Courtesies - Course Communications]

This course is built on the idea that our diverse backgrounds, perspectives, and experiences make learning richer for everyone. The variety of viewpoints you bring is a real strength, both in and outside of our virtual classroom. To help maintain a positive learning environment, please make sure you’re familiar with appropriate netiquette, which are the guidelines for respectful and professional online communication.

You’ll find helpful information and links about netiquette in the Course Resources folder within the class content. There are also several excellent online resources you can explore for more details.

Always communicate with your classmates and with me in a professional, respectful, and courteous way. Messages, emails, texts, or phone conversations that are rude, discourteous, or aggressive will not be tolerated.

If you have a question, concern, or issue about the course, please reach out to me first. Other students or Amarillo College faculty and staff aren’t responsible for making decisions about my course policies. If we’re unable to resolve the issue together, you may contact my immediate supervisor. His contact information is listed in the Additional Information section at the end of this syllabus.

Intellectual Property Notice: This syllabus, including its content, structure, and formatting, is the intellectual property of the instructor. Students may use it for personal study and course-related purposes only. Reproducing, distributing, or otherwise using this syllabus outside of this course without the instructor’s written permission is strictly prohibited.