Communication and Behavior in the Dental Office Syllabus for 2013-2014
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Instructor Information

Office Location

West Campus Jones Hall 130

Office Hours

8:30 am - 9:00 am Monday. Mondays and Tuesdays 3:00 to 4:00 pm. Most Wednesday s 9:00 to 11:00 .  Others by special appointment. Please email dcscott@actx.edu  to schedule and individual appointment.

Course Information

Recording Policy

Disability Statement

Any student who, because of a disabling condition, may require some special arrangements in order to meet course requirements should contact disAbility Services (Student Service Center room 119, phone 371-5436) as soon as possible.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

Administrative Drop Policy

N/A

Student Withdrawal Procedures

N/A

Privacy Statement

The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

DNTA-1102-001 Communication and Behavior in the Dental Office

Prerequisites

Course Description

The study of human interaction and communication in the dental office.

Student Resources Student Resources Website

Department Expectations

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Occupational License Disclaimer

Hours

(1 sem hr; 1 lec)

Class Type

On Campus Course

Syllabus Information

Textbooks

Required textbook:  Modern Dental Assisting, 10th ED     Authors: Bird/Robinson   Publisher    evolve/elseiver

Required student workbook to accompany the above text

Supplement text ( available in class) Patient Assessment Tutorials  3rd ED  Authors:  Neild-Gehrig?Willmann   Publisher: Wolters/Kluwer

Additional modules given in class

Supplies

No additional supplies outside the normal classroom supplies are needed for this course

Student Performance

Students are expected to arrive on time and be prepared to fully participate in class activities including roleplay and leadership assignments.

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

 A high standard of conduct is expected of all Amaillo College Students. The student Code of Conduct is defined in the Amarillo COllege Students Rights and Responsibilites publication. This conduct may be located online at Amarillo Colleges main web page    www.actx.edu   click, catalog, then click "notices to students"

"Amarillo College expects a high standard of conduct from it's students. Students are expected to comply with the law, respect proper constitutiional authority, obey College policies, rules and regulations. Unacceptable conduct is defined as an action or behavior that is contrary to the best interest of a fellow student of students, the faculty or staff, the College, or the teaching/learning process. Students failing to  perform according to established standards may be subject to disciplinary action. Policies, standards, rules, and regulations apply to students attending College activities whether the activity taqkes place on or off campus.

Each student shall be responsible for becoming knowledgeable of the contents and provisions of College policies, rules and regulations concerning student conduct .  In some cases, individual programs may have approved policies for student conduct which also apply to student conduct in those programs."

ACADEMIC GRIEVANCES

A student who has a grievance concerning an academic course in which he or she is enrolled is directed to appeal in the following order:  (1) Instgructor  (2)  Program Director  (3)  Dean of Health Sciences Division  (4)  Vice President of Academic Affairs and  (5) College President

 

 

Grading Criteria

This grade table will be used for all Dental Assisting courses:

A = 93 TO 100

B = 83-92

C = 75-82

F = BELOW 75

Major Exams =    30%

Team discussions = 20%

Class participation = 30%

Final paper = 20%

This course will have 3 major written exams. The exams may consist of multiple choice, fill in the blank, matching and critical thinking questions.   We will also have at least three "team discussions" in which your team will lead the class on assigned topics. Class participation will include attendance and the completion of assigned "modules" covering teamwork, attendance, appearance, attitude, productivity, respect and organizational skills.

The final will be a paper, created on the computer and printed using  Ariel, Times New Roman, or a similar easy to read font in size 11 or 12.  It will be a reflective paper covering all the topics discussed and any information given to you by any guest speakers we may have.

Attendance

Regular attendance is necessary for satisfactory achievement. Therefore, it is the responsibility of the student to attend class". Due to the amount of information contained in this course, the student who plans to succeed should attend all course sessions regulary and promptly. The student will need to come to class on time, fully prepared for that session, with the necessary materials."  There may be times when it is impossible to attend class due to illness or an emergency, but this course covers so much information in class that an absence can get the student behind and thus, miss some vital questions on an exam. In order to be fair, there is no distinction between an excused or unexcused absence. You may have up to 3 (three) absences in this class without affecting your grade. The 4th (fourth) absence will reduce the overall grade by 10 points. Missing 5 class periods is equal to missing 1/3rd of the semester and thus, 1/3rd of the vital skills for your chosen profession.

Calendar


Course Outline
Aug. 26th Welcome, Team Building activities, Syllabus, CH 2 & Attendance Module PA 1
Sept 2nd HOLIDAY
Sept 9th Guest Speaker OR Verbal/Non-verbal video; Communication Module PA 2
Sept 16th Guest Speaker; CH 4 Dental Ethics; PA 3
Sept 23rd CH 61  1/2;  Team I Discussion Leaders
Sept 30th Ch 61 complete;  CH 26, Pt. records 1/2; PA 4
Oct 7th CH 26 Complete; Module I complete; PA 6
Oct 14th CH 26 practice activity; Teamwork module
Oct 21 st Ch 61 & PA 1-3 EXAM   Appearance module
Oct 28th Attitude Module;  Team II Discussion Leaders;  CH 26 Practice
Nov 4th Productivity Module; Ch 26 & PA 4, 6, EXAM 
Nov 11th CH 29 Special Needs ; Team III Discussion Leaders
Nov 18th Organizational Skills Module;  Team I Discussion Leaders
Nov 25th Respect Module; PA EXAM (1-6); Team II Discussion Leaders
Dec 2nd Team III Discussion Leaders; Role Playing; Final Paper Due for extra credit
Dec 9th Final Paper Due

 

Additional Information

It is a priveledge to have cell phones and this course will adhere to the guidelines stated in the dental assisting pre-clinical manual.

We practice patient records in this course and will strictly follow established HIPAA regulations regarding the use and sharing of private information on patients, fellow classmates and others that we may have information for.

Syllabus Created on:

11/30/-1 12:00 AM

Last Edited on:

11/30/-1 12:00 AM