Administrative Office Procedures I Syllabus for 2013-2014
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Instructor Information

Office Hours

Before or after class or by appointment

Course Information

Recording Policy

Disability Statement

Any student who, because of a disabling condition, may require some special arrangements in order to meet course requirements should contact disAbility Services (Student Service Center room 119, phone 371-5436) as soon as possible.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

Administrative Drop Policy

N/A

Student Withdrawal Procedures

N/A

Privacy Statement

The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

POFT-1309-001 Administrative Office Procedures I

Prerequisites

POFI 2301 and POFT 1301-minimum grade of C or demonstrated competence

Course Description

Study of current office procedures, duties and responsibilities applicable to an office environment.

Student Resources Student Resources Website

Department Expectations

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Occupational License Disclaimer

Hours

(3 sem hrs; 2 lec, 4 lab )

Class Type

On Campus Course

Syllabus Information

Textbooks

The Administrative Professional Technology & Procedures; 14e; by Fulton-Calkins, Rankin, and Shumack; South-Western/ Cengage Learning; 2011
ISBN 978-0-538-73104-1

Gregg Quick Filing Practice, 5th edition, by Stewart/Trent, 2007, McGraw-Hill Irwin Publishing
ISBN 0-07-322288-7

Office Procedures Manual, by Garner, Amarillo College Bookstore

***NOTE:  These same references/supplies will also be used in POFT 1349, Administrative Office Procedures II.

Supplies

  1. Textbooks -  The Administrative Professional Technology & Procedures, 14e, by Fulton-Calkins, Rankin, and Shumack: Thomson/South-Western/Cengage Learning, 2011, ISBN 978-0-538-73104-1
    Gregg Quick Filing Practice, 5t

    Student Performance

    \ PERFORMANCE/LEARNING OBJECTIVES (MINIMUM COMPETENCIES):  After completing the course, students will be familiar with the following:  (1) performing responsibilities of an administrative professional; (2) applying time management skills; (3) processing incoming/outgoing mail; (4) filing; (5) making travel arrangements; (6) preparing for business meetings; (7) preparing for the job search process; (8) applying business ethics; (9) producing mailable business documents; and (10) applying grammar rules.

    Students Rights and Responsibilities

    Student Rights and Responsibilities

    Log in using the AC Connect Portal

    In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

    If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

    Expected Student Behavior

    CELL PHONES:      Please put cell phoneon vibrate and step out of the room to take your call.

    FOOD/DRINKS:       No food is allowed in the classroom.  Drinks are allowed if you leave them on the table by the door; however, no drinks are allowed at the computer stations.

    PLAGIARISM, CHEATING, AND INDIVIDUAL WORK ETHIC:  The Amarillo College policies and Code of Student Conduct is strictly adhered to when dealing with plagiarism, cheating, and duplication of work product.  Any evidence of plagiarism, cheating, or duplication of work product will result in a zero on the project or test in question.

    Grading Criteria

    ADMINISTRATIVE OFFICE PROCEDURES I GRADING
    Spring 2014

    15% Machine Trans.            See Attached Grading Schedule for Point Value

    40% Projects                        MLU #1, #2
                                                  Job Application Project
                                                  In-Basket Project
                                                  Mail Projects 11-1, 11-3

    25% Tests                              4 Major Exams

    5%   DCDs                             12 Grammar Drills

    5% Articles                            5 Professional Articles

    10% Filing                             Quizzes (number to be determined later)

    100% =                                   Final Course Grade

    All outside weekly classwork is due on the date assigned and due the evening that class meets.

    10 POINTS WILL BE DEDUCTED FROM EACH GRADE FOR EACH WEEK THE WORK IS LATE.

    You may keep your Job Application project when graded.  All other assignments will be kept by the instructor.  Papers will not be recorded until they are returned to the instructor.  If you fail to return graded assignments the same class period, you will receive a Zero for that assignment grade.

    If you have NO absences or no tardies with ALL work turned in, you will have three additional points added to your final course grade.

    NO file copies are necessary on ANY assignment EXCEPT the mailable letter units.  Envelopes are required on the mailable letter units ONLY.

    BYRD Business Building, Rooms 212 and 214 are available several days a week for computer use.  The times will be announced in class.  The third floor of the AC Library is also available for student use as well as the open computer lab located on the second floor of the BYRD Business Building.  Check schedules.

    Attendance

    Employees in the business world are expected to be at work promptly each day; therefore, students in business classes are expected to be in class promptly each day. This class meets once each week. After three absences for any reason, one point will be deducted from the semester average for each additional absence (4+). There are no excused absences. Three tardies equal one absence.  If you leave class for any reason while the class is being conducted, it will be counted as a tardy.

    Calendar

    ADMINISTRATIVE OFFICE PROCEDURES I, POFT 1309
    7:00 pm – 9:45 pm, Wednesday Evenings

    Spring, 2014

    WEEK 1:

     





     



     

    Wed., Jan. 22







    Assignment:


     

    Orientation
    Syllabus
    Chapters 1-2

    Discuss Chapters 1-2 (as much as time allows—complete on your own)
    Discuss Reference Guide (p. 411-430)
    Discuss Professional Articles
    Discuss Communication Power Drills (end of chapters)

    Read Chapters 1-3   
    Communication Power Drills DCD1-b, DCD2-b, DCD3-b
    Have first Article Ready to Present
    Bring OP Manual by Garner

    WEEK 2:






     

    Wed., Jan. 29

     


     

    Assignment:
     

    Present Article #1
    Communication Power Drills, Chapters 1-3, Due
    Discuss Chapter 3
    Discuss Letter Mailability and OP Manual
    Discuss Sample Letters & Envelopes in OP manual

    Study for Test #1, Chapters 1-3
    Prepare Article #2

    WEEK 3:


     




     

    Wed., Feb. 5

     

     

    Assignment:


     

    Present Article #2                 
    Discuss MLU #1
    Demonstrate and Assign Dictaphone Schedule
    Major Test on Chapters #1-3

    Read Chapter 4 and Chapter 5
    Begin MLU #1; Due February 19.  Have questions ready for discussion                   during next class meeting.
    Communication Power Drills DCD4-b & DCD5-b

    WEEK 4:


     



     

    Wed., Feb. 12

     


    Assignment:

     

    Discuss Chapter 4 & Chapter 5
    Take questions on MLU #1
    Discuss Major Test #1 (Chapters 1-3)
    Communication Power Drills DCD4-b & DCD5-b due

    Read Chapter 11
    Complete MLU #1
    Prepare Article #3

    WEEK 5:



     




     

    Wed., Feb. 19



     

    Assignment:


     

    Turn in MLU #1
    Discuss MLU (#2 DUE March 19)
    Present Article #3
    Discuss Chapter 11
    Discuss Mail Projects 11-1 & 11-3 (pp. 291-292 in textbook)

    Work On MLU #2
    Work on Mail Projects 11-1 & 11-3 (pp. 291-292 in textbook) DUE Mar 5
    Prepare Article #4
    Read Chapters 9 & 10

    WEEK 6:








     

    Wed., Feb. 26


     

    Assignment:



     

    Discuss Chapters 9 & 10
    Return and Discuss MLU #1
    Answer questions on MLU #2 due March 19
    Present Article #4

    Communication Power Drills DCD9-b, DCD 10-b, DCD 11-b
    Complete Project 11-1 & 11-3
    Read Chapter 14
    Work on MLU #2
    Study for Test #2 on Chapters 4, 5, 9, 10, 11

    WEEK 7:


     





     

    Wed., Mar. 5


     

    Assignment:



     

    Discuss Chapter 14
    Projects 11-1 & 11-3 Due
    Communication Power Drills DCD9-b, DCD 10-b, DCD 11-b
    Major Test #2 on Chapters 4, 5, 9, 10, 11

    Communication Power Drills DCD 14-b
    Complete MLU #2  
    Prepare Article #5
    Pick a Job Form  --  make a copy.  Give me the original of the form. You need to keep a copy

     

    March 10-16

    SPRING BREAK

    WEEK 8:



     

     






     

    Wed., Mar. 19



     

    Assignment:

    Grading:




     

    Discuss Application Forms, Building a Resume, Letters of Application,
    Follow-up (Thank You) Letters, Resignation Letters, Fringe Benefits, Job
    Application Project.
    Turn in Communication Power Drills DCD 14-b
    Discuss Job Application Project

    Work on Job Application Project:  Due Various Times

      5 points         Selection of a Job  (Due today)
    30 points         Application Letter (Due April 2)
    35 points         Resume (Draft due March 26) Final due April 9
    20 points         Thank You Letter (Due April 2)
    10 points         Application Form (located in OP Manual; use black ink and
                            handwrite (Due March 26)

    WEEK 9:


     




     

    Wed., Mar. 26


     

    Assignment:


     

    Conclude “Job Search” Discussion
    Answer questions about Job Application Project
    Review for Test #3, Chapter 14
    Resume Draft and Application Form Due

    Study for Test #3
    Communication Power Drills DCD7-b, DCD 12-b, DCD13-b
    Read Chapter 12 and Chapter 13
    Application Letter and Thank you letter due next week

    WEEK 10:





     





     

    Wed., Apr. 2

     

     


     

    Assignment:



     

    Discuss Chapter 12
    Discuss Chapter 13
    Turn in Application Letter & Thank you letter
    Return Resumes for corrections
    Preview In-Basket Project
    Turn in Communication Power Drills DCD7-b, DCD 12-b, DCD13-b
    Major Test #3

    Begin work on In-Basket Project (Due April 23)
    Prepare final copy of resume
    Read Chapter 7 and pages 1-10 of filing practice set.
    ***REMEMBER TO BRING FILING PRACTICE SET TO CLASS
        BEGINNING APRIL 9!!

    WEEK 11:





     

    Wed., April 9



     

     

    Return Major Test #3
    Turn in final copy of resume
    Answer Questions about In-Basket Project
    Discuss Chapter 7; Begin Filing Practice Set

    Various Quizzes and Assignments will be determined as we work through the filing practice set.  A more definite schedule will be announced when we begin.

    WEEK 12:


     

    Wed., April 16

    Assignment:
     

    Work on Filing Practice Set

    Filing to be announced
    Complete In-Basket Exercise

    WEEK 13:


     

    Wed., April 23
     

    Assignment:

    In-Basket Project Due
    Work on Filing Practice Set

    Filing to be announced

    WEEK 14:

     

    Wed., April 30

    Assignment:

    Work on Filing Practice Set

    Filing to be announced

    WEEK 15:
     


     

    Wed., May 7
     

    Assignment:
     

    Complete Filing Practice Set
    Review for Final Examination on Chapters 7, 12 & 13

    Complete Filing Practice Set
    Study for Final Exam

    WEEK 16:

    Wed., May 14

    Final Examination over Chapters 7, 12, & 13

     

    Additional Information

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    Syllabus Created on:

    11/30/-1 12:00 AM

    Last Edited on:

    11/30/-1 12:00 AM