High Performance Work Teams Syllabus for 2014-2015
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Instructor Information

Office Location

R. E. Byrd Business Building 332

Office Hours

Professor Susan Burks
  
Spring 2026 Office Hours

Office:  BYRD 332

Office Hours:
In person walk-in hours are Tuesdays and Thursdays 7:30 a.m. - 8:45 a.m. No appointment needed.

Virtual office hours are available for all students in online and hybrid classes.  These are very flexible and I am available whenever you need me as I know your class, work, and family obligations vary.  You can email me 24/7.  If we need to visit over the phone, via Google Meet, or in person we can schedule a mutually convenient time. I will provide a Google Meet link in your class in Blackboard to meet virtually.
 

Email:
Current students are expected to email me through your course messages in Blackboard.  Make sure you are in your course and click the envelope next to my name on the right side menu of your course.  IF Blackboard is down, you can email me directly.

All others can email sgburks@actx.edu.

If you email me directly, always provide your first and last name, class and section number if currently enrolled or student id if not currently enrolled.  Unless Blackboard is down, currently enrolled students are expected to email me from the course.

You can address me as Professor Burks or Mrs. Burks in your email.

 

Course Information

Recording Policy

Disability Statement

Any student who, because of a disabling condition, may require some special arrangements in order to meet course requirements should contact disAbility Services (Student Service Center room 119, phone 371-5436) as soon as possible.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

Administrative Drop Policy

N/A

Student Withdrawal Procedures

N/A

Privacy Statement

The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

BMGT-1307-001 High Performance Work Teams

Prerequisites

Course Description

Basic principles of building and sustaining teams in organizations including team dynamics and process improvement.

Student Resources Student Resources Website

Department Expectations

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Occupational License Disclaimer

Hours

(3 sem hrs; 3 lec)

Class Type

On Campus Course

Syllabus Information

Textbooks

\ TEXTBOOK:

\

\ There is no required textbook for this course.  Reading assignments from various sources will be given throughout the semester.  Handouts and notes will be passed out in class.

Supplies

\ Notebook to take notes with.  There may be some team projects in which you will need additional supplies.

Student Performance

\ COURSE LEARNING OUTCOMES:

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\ After studying the material presented in the course of study, the student will be able to do the following, as evaluated by the instructor.

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\ 1.  Understand opportunities and responsibilities in taking roles and sharing leadership in groups and teams.  SCANS*  Basic Skills, Interpersonal Skills
\ 2.  Know the importance of ethics and diversity in groups and teamwork. SCANS* Personal Qualities
\ 3.  Develop knowledge and skill in problem-analysis, decision-making task processes in teams. SCANS* Thinking Skills, Interpersonal Skills
\ 4.  Develop knowledge and skill in critical and creative thinking in teams’ task processes. SCANS* Basic Skills
\ 5. Develop knowledge and skill in verbal, nonverbal, listening, and questioning communication for teams’ transactional processes. SCANS* Basic Skills
\ 6. Understand and facilitate development of teams in positive communication climates. SCANS* Information
\ 7. Develop knowledge and skill in managing problems with members, leaders, and organizations that groups and teams experience. SCANS* Thinking Skills
\ 8. Develop knowledge and skill in managing problems with deviance, conformity, game playing, groupthink, and conflict in groups and teams. SCANS* Thinking Skills
\ 9. Know methods for planning and implementing small and large group meetings and projects. SCANS* Information, Resources, Interpersonal, Systems
\ 10. Know how to plan and present oral and written team projects. SCANS* Basic Skills

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\ *Meets Secretary’s Commission on Achieving Necessary Skills (SCANS)
\ Resources: Identifies, organizes, plans, and allocates resources (time, money, materials and facilities, and human resources).
\ Information:  Acquires and uses information.
\ Interpersonal:  Works with others, serves clients, exercises leadership.
\ Systems:  Understands complex interrelationships (evaluates, monitors, improves social, organizational and technological systems).
\ Thinking Skills: Thinks creatively, makes decisions, solves problems, visualizes, knows how to learn, and reasons.
\ Basic Skills: Reads, writes, performs arithmetic and mathematical operations, listens, and speaks.
\ Personal Qualities: Displays responsibility, self-esteem, sociability, self-management, integrity, and honesty.

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

CLASSROOM GROUND RULES:

Be on time and prepared for classroom discussion.  Cell phones must be in silent mode while class is in session.  NO TEXTING DURING CLASS. NO IPODS. NO CELL PHONES. ALL CELL PHONES MUST REMAIN IN YOUR BACKPACK, POCKET, OR PURSE DURING CLASS.

Grading Criteria

 

GRADING SCALE:

            90 - 100%         =          A          Excellent

            80 -   89%         =          B          Above Average, Very Good

            70 -   79%         =          C          Average, Good

            60 -   69%         =          D          Poor, but passing

            Below 60%        =          F          Failing

There are no make up exams in this class due to the nature of team assignments. 
If you miss a team assignment, your grade will suffer.

 

EXAMINATIONS:

Examinations will contain questions to be answered individually plus projects to be completed as a group.

Final grade will be determined by dividing total number of points by the number of tests and projects.

Instructor reserves the right to subjectively influence the final grade relative to class attendance, participation, and attitude.

Attendance

ATTENDANCE POLICY:

Students are expected to attend all regularly scheduled class meetings.  Should you miss a class, it is your responsibility to determine what you have missed and take appropriate actions. Please obtain the names and phone numbers of at least two of your fellow classmates and contact them about anything you have missed.   This class is graded mostly on team projects and exams.  Attendance is vital for you to be successful in this course. Your grade will suffer if you are not present to work with your team on assignments. 
 

 

WITHDRAWAL POLICY

It is the responsibility of the student to iniate drop or withdrawal procedures through the registrar's office.  Students who stop attending the class, but do not officially drop or withdraw from this course will receive a letter grade at the end of the semester.

 

Tuesday, November 18 - Last to withdraw (drop)

Calendar

\ This class contains the following units.
\ Some of the units will continue over multiple weeks.
\ The completion dates will vary depending on the speed of team projects.

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\ Discussion One
\ Your Experiences in Teams
\ Team Definitions
\ “Work Teams and the Wizard of Oz”

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\ Discussion Two
\ Team Member Responsibilities
\ -Task vs. Transactional Roles
\ -Ethics

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\ EXAM 1 Group Activity         
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\ Discussion Three
\ “The Five Dysfunctions of a Team”                                                                                                                                              

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\ Discussion Four
\ Information Gathering and Research
\ -Mystery Game

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\ Discussion Five
\ Logical and Critical Thinking
\ Assigned reading articles
\ “Twelve Angry Men”

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\ EXAM 2 Group Activity

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\ Discussion Six
\ Thinking Outside the Box

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\ EXAM 3  - Group Project Presentations

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\ Discussion Seven
\ Problem Solving
\ Groupthink

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\ Exam 4 - Problem Solving Group Exercise

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\ Discussion Eight
\ Communicating Effectively

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\ Discussion Nine
\ Dealing with Problem Team Members
\ Conflict Management

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\ Survivor Game

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\ EXAM 5 Group Activity

Additional Information

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Syllabus Created on:

11/30/-1 12:00 AM

Last Edited on:

11/30/-1 12:00 AM