Communications in Management Syllabus for 2014-2015
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Instructor Information

Office Location

R. E. Byrd Business Building 332

Office Hours

Professor Susan Burks
  
Spring 2026 Office Hours

Office:  BYRD 332

Office Hours:
In person walk-in hours are Tuesdays and Thursdays 7:30 a.m. - 8:45 a.m. No appointment needed.

Virtual office hours are available for all students in online and hybrid classes.  These are very flexible and I am available whenever you need me as I know your class, work, and family obligations vary.  You can email me 24/7.  If we need to visit over the phone, via Google Meet, or in person we can schedule a mutually convenient time. I will provide a Google Meet link in your class in Blackboard to meet virtually.
 

Email:
Current students are expected to email me through your course messages in Blackboard.  Make sure you are in your course and click the envelope next to my name on the right side menu of your course.  IF Blackboard is down, you can email me directly.

All others can email sgburks@actx.edu.

If you email me directly, always provide your first and last name, class and section number if currently enrolled or student id if not currently enrolled.  Unless Blackboard is down, currently enrolled students are expected to email me from the course.

You can address me as Professor Burks or Mrs. Burks in your email.

 

Course Information

Recording Policy

Disability Statement

Any student who, because of a disabling condition, may require some special arrangements in order to meet course requirements should contact disAbility Services (Student Service Center room 119, phone 371-5436) as soon as possible.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

Administrative Drop Policy

N/A

Student Withdrawal Procedures

N/A

Privacy Statement

The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

BMGT-1305-001 Communications in Management

Prerequisites

Course Description

Basic theory and processes of communication skills necessary for the management of an organization’s workforce. Student will learn how to produce a job resume, job application, letters and prepare for job interviews.

Student Resources Student Resources Website

Department Expectations

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Occupational License Disclaimer

Hours

(3 sem hrs; 3 lec)

Class Type

On Campus Course

Syllabus Information

Textbooks

\ TEXTBOOK:

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\ Business and Administrative Communication, 10th edition, Kitty O. Locker; McGraw-Hill;

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\ ISBN 978-0-07-340318-2

Supplies

\ Textbook

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\ 5 scantrons
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\ Access to computer and printer for homework assignments.

Student Performance

\ COURSE LEARNING OUTCOMES:

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\ 1.     The student will explain the communication process including the following:  Identify and analyze the elements that characterize audiences.  SCANS* Basic Skills F1, F2, F5, F6
\ 2.     Identify communication channels and their relationship to semantics and perceptions including the following:  compare and contrast group communications with one on one communications.  SCANS* Information C5
\ 3.     Discuss the elements involved in international and intercultural communications.
\ 4.     Compare and contrast the relationship of communication and management, including the following:  define and discuss the concept of goodwill as it applies to communication skills.  SCANS* Information C6, Interpersonal C12
\ 5.     Demonstrate competencies in verbal and written communication skills through oral and written presentations, including the following:

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\ A.    Identify the activities involved in the writing process.
\ B.    List the characteristic of positive, negative and persuasive messages.
\ C.    Compare the various formats available for job resumes, job application letters and job interviews.  SCANS* Basic Skills F2, F6, F10.

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\ *Meets Secretary’s Commission on Achieving Necessary Skills (SCANS)
\ Information:
  Acquires and uses information. (C5)
\ Interpersonal Skills:  Works with others, serves clients, exercises leadership. (C12, C14)
\ Systems:  Understands complex interrelationships (evaluates, monitors, improves social, organizational and technological systems). (C15, C16)
\ Basic Skills:Reads, writes, performs arithmetic and mathematical operations, listens, and speaks. (F2, F6)
\ Personal Qualities:Displays responsibility, self-esteem, sociability, self-management, integrity, and honesty. (F17)

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

CLASSROOM GROUND RULES:

Be on time and prepared for classroom discussion.  Cell phones must be in silent mode while class is in session.  NO TEXTING DURING CLASS. NO IPODS. NO CELL PHONES. ALL CELL PHONES MUST REMAIN IN YOUR BACKPACK, POCKET, OR PURSE DURING CLASS.

Grading Criteria

GRADING SCALE:

            90 - 100%         =          A          Excellent

            80 -   89%         =          B          Above Average, Very Good

            70 -   79%         =          C          Average, Good

            60 -   69%         =          D          Poor, but passing

         Below 60%        =          F          Failing

You must make arrangements in ADVANCE if you will miss an exam.  If you miss an exam and do not make arrangements in ADANCE to make it up, you will receive a zero.

 EXAMINATIONS:
Examinations will consist of essay, true-false, multiple choice, matching, or short answer questions. 

 Final grade will be determined by dividing total number of points by the number of tests and projects. 

Instructor reserves the right to subjectively influence the final grade relative to class attendance, participation, and attitude.

Your course grade in this class will be calculated by averaging the following grades together equally:
Exam 1 
Exam 2
Exam 3
Exam 4
Resume Assignment
Homework Grade  (25% in class homework / 75 % outside assignments)
 

Attendance

ATTENDANCE POLICY:

Students are expected to attend all regularly scheduled class meetings.  Should you miss a class, it is your responsibility to determine what you have missed and take appropriate actions. Please obtain the names and phone numbers of at least two of your fellow classmates and contact them about anything you have missed.

 

WITHDRAWAL POLICY:
It is the responsibility of the student to initiate drop or withdrawal procedures through the registrar’s office.  Students who stop attending class but do not officially drop or withdraw from this course will receive a letter grade at the end of the semester.

                        Tuesday, November 18  Last day to withdraw (drop) 

 

 

Calendar

\ Course Calendar
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\ Instructor reserves the right to modify this schedule as needed during the semester.
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\ Week 1

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\ Chapter 1

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\ Succeeding in Business Communication

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\ Week 2

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\ Handout
\ Chapter 3

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\ Making and Communicating Meaning
\ Building Goodwill

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\ Week 3

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\ EXAM 1

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\ Chapters 1, 3, and Handout

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\ Week 4

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\ Chapter 2

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\ Adapting Your Message to Your Audience

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\ Week 5

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\ Chapter 5
\ Chapter 6

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\ Planning, Composing, and Revising
\ Designing Documents

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\ Week 6

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\ EXAM 2

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\ Chapters  2, 5, 6

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\ Week 7

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\ Chapter 9

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\ Sharing Informative and Positive Messages
\ with Appropriate Technology

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\ Week 8

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\ Chapter 10

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\ Delivering Negative Messages

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\ Week 9

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\ Chapter 11

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\ Crafting Persuasive Messages

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\ Week 10

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\ EXAM 3

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\ Chapters  9, 10, 11

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\ Week 11

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\ Chapter 7
\ Chapter 8

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\ Communicating Across Cultures
\ Working and Writing in Teams

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\ Week 12

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\ EXAM 4
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Guest Speaker

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\ Chapters 7, 8
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Amarillo College Career & Employment Center

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\ Week 13

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\ Chapter 12

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\ Building Resumes

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\ Week 14

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\ Chapter 13
\ Chapter 14
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\ Writing Job Application Letters
\ Interviewing, Writing Follow-Up Messages,
\ and Succeeding in the Job

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\ Week 15

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\ Work on Final Assignment

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\ Week 16

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\ Resume Assignment DUE

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Additional Information

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Syllabus Created on:

11/30/-1 12:00 AM

Last Edited on:

11/30/-1 12:00 AM