Human Relations Syllabus for 2014-2015
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Instructor Information

Office Location

R. E. Byrd Business Building 332

Office Hours

Professor Susan Burks
  
Spring 2026 Office Hours

Office:  BYRD 332

Office Hours:
In person walk-in hours are Tuesdays and Thursdays 7:30 a.m. - 8:45 a.m. No appointment needed.

Virtual office hours are available for all students in online and hybrid classes.  These are very flexible and I am available whenever you need me as I know your class, work, and family obligations vary.  You can email me 24/7.  If we need to visit over the phone, via Google Meet, or in person we can schedule a mutually convenient time. I will provide a Google Meet link in your class in Blackboard to meet virtually.
 

Email:
Current students are expected to email me through your course messages in Blackboard.  Make sure you are in your course and click the envelope next to my name on the right side menu of your course.  IF Blackboard is down, you can email me directly.

All others can email sgburks@actx.edu.

If you email me directly, always provide your first and last name, class and section number if currently enrolled or student id if not currently enrolled.  Unless Blackboard is down, currently enrolled students are expected to email me from the course.

You can address me as Professor Burks or Mrs. Burks in your email.

 

Course Information

Recording Policy

Disability Statement

Any student who, because of a disabling condition, may require some special arrangements in order to meet course requirements should contact disAbility Services (Student Service Center room 119, phone 371-5436) as soon as possible.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

Administrative Drop Policy

N/A

Student Withdrawal Procedures

N/A

Privacy Statement

The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

HRPO-1311-001 Human Relations

Prerequisites

Course Description

Practical application of the principles and concepts of the behavioral sciences to interpersonal relationships in the business and industrial environment.

Student Resources Student Resources Website

Department Expectations

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Occupational License Disclaimer

Hours

(3 sem hrs; 3 lec)

Class Type

On Campus Course

Syllabus Information

Textbooks

\ TEXTBOOK:

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\ Human Relations in Organizations: Applications and Skill Building, Robert N. Lussier, 9th Edition, 2013.  ISBN 978-0-07-802920-2.

Supplies

Textbook

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4 scantrons

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Pencils for exams

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Paper or spiral notebook and pen or pencil to take class notes

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Ability to access the course in Blackboard through AC Connect to print class notes

Student Performance

\ COURSE LEARNING OUTCOMES:

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\ 1. The students will evaluate human relations concepts including personality, diversity, perception, attitudes, values, ethics, self-esteem, and interpersonal skills to promote career success.  SCANS* Information C5; Thinking Skills F7; Personal Qualities F14, F13; Interpersonal C9, C14

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\ 2. Students will identify and evaluate the causes and effects of stress in the workplace including transactional analysis, assertiveness training and methods of conflict resolutions. SCANS* Thinking Skills F9; Interpersonal C13; Basic Skills F5, F6

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\ 3. Students will learn the importance of learning styles and how to develop individual and group communication skills including listening, questioning, and paraphrasing.  SCANS* Basic Skills F5, F6; Interpersonal C9

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\ 4.  Students will list the steps in problem solving and decision making process including group involvement and participation. SCANS* Thinking Skills F7, F8, F9; Interpersonal C9

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\ 5. Analyze how theories of motivation and human behavior impact strategies of change management, time management, and career management.  SCANS* Thinking Skills F7, F9

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\ 6.List and describe the behavioral and contingency leadership theories and how they apply to human relations.  SCANS* Systems C15; Interpersonal C9, C12

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\ 7.  Students will learn the importance of networking, negotiation, and ethical organizational politics.  SCANS* Interpersonal C9, Thinking F7, F9, and Systems C15

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\ *Meets Secretary’s Commission on Achieving Necessary Skills (SCANS)
\ Information:
  Acquires and uses information.
\ Interpersonal:  Works with others, serves clients, exercises leadership.
\ Systems:  Understands complex interrelationships (evaluates, monitors, improves social, organizational and technological systems).
\ Thinking Skills:Thinks creatively, makes decisions, solves problems, visualizes, knows how to learn, and reasons.
\ Personal Qualities:Displays responsibility, self-esteem, sociability, self-management, integrity, and honesty.

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

CLASSROOM GROUND RULES:

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Be on time and prepared for classroom discussion. CELL PHONES MUST REMAIN IN SILENT POSITION AND IN YOUR POCKET, PURSE, OR BACKPACK DURING CLASS.  NO TEXTING DURING CLASS.  NO EARPHONES (I.E. NO LISTENING TO MUSIC) DURING CLASS.

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Grading Criteria

GRADING SCALE:

            90 - 100%         =          A          Excellent

            80 -   89%         =          B          Above Average, Very Good

            70 -   79%         =          C          Average, Good

            60 -   69%         =          D          Poor, but passing

         Below 60%        =          F          Failing

EXAMINATIONS:

Examinations will consist of essay, true-false, multiple choice, matching, or short answer questions. 

Final grade will be determined by dividing total number of points by the number of tests and projects.

Instructor reserves the right to subjectively influence the final grade relative to class attendance, participation, and attitude.

 

 

Attendance

ATTENDANCE POLICY:

Students are expected to attend all regularly scheduled class meetings.  Should you miss a class, it is your responsibility to determine what you have missed and take appropriate actions. Please obtain the names and phone numbers of at least two of your fellow classmates and contact them about anything you have missed.

WITHDRAWAL POLICY:
It is the responsibility of the student to initiate drop or withdrawal procedures through the registrar’s office.  Students who stop attending class but do not officially drop or withdraw from this course will receive a letter grade at the end of the semester.

                        Tuesday, November 18       Last day to withdraw (drop)

 

Calendar

\ Tentative Course Schedule

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\ INSTRUCTOR RESERVES THE RIGHT TO MODIFY SCHEDULE DURING THE SEMESTER
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\ Week 1

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\ Chapter 1

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\ Understanding Behavior, Human Relations, & Performance

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\ Week 2

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\ Chapter 2

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\ Personality, Stress, Learning, and Perception

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\ Week 3

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\ Chapter 3

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\ Attitudes, Self-Concept, Values, and Ethics

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\ Week 4

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\ EXAM 1

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\ Chapters 1, 2, 3

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\ Week 5

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\ Chapter 5

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\ Communications, Emotions, and Criticism

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\ Week 6

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\ Chapter 6

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\ Dealing with Conflict

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\ Week 7

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\ Chapter 7

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\ Leading and Trust

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\ Week 8

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\ EXAM 2

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\ Chapters 5, 6, 7

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\ Week 9

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\ Chapter 8

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\ Motivating Performance

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\ Week 10

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\ Chapter 9

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\ Ethical Power, Politics, and Etiquette

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\ Week 11

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\ Chapter 10

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\ Networking and Negotiating

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\ Week 12

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\ EXAM 3

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\ Chapters 8, 9, 10

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\ Week 13

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\ Chapter 11

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\ Team Dynamics, Creativity and Problem Solving

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\ Week 14

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\ Chapter 12

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\ Organizational Change and Culture

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\ Week 15

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\ Chapter 4

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\ Time and Career Management

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\ Week 16

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\ EXAM 4

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\ Chapters 11, 12, 4

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Additional Information

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Syllabus Created on:

11/30/-1 12:00 AM

Last Edited on:

11/30/-1 12:00 AM