Technical and Business Writing Syllabus for 2014-2015
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Instructor Information

Office Location

Ordway Hall 103B

Office Hours

SPRING II OFFICE HOURS

Monday and Wednesday 10:30 - 12:30

Course Information

Recording Policy

Disability Statement

Any student who, because of a disabling condition, may require some special arrangements in order to meet course requirements should contact disAbility Services (Student Service Center room 119, phone 371-5436) as soon as possible.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

Administrative Drop Policy

N/A

Student Withdrawal Procedures

N/A

Privacy Statement

The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

ENGL-2311-004 Technical and Business Writing

Prerequisites

Prerequisite: ENGL 1301

Course Description

Intensive study of and practice in professional settings. Focus on the types of documents necessary to make decisions and take action on the job, such as proposals, reports, instructions, policies and procedures, e-mail messages, letters and descriptions of products and services. Practice individual and collaborative processes involved in the creation of ethical and efficient documents.

Student Resources Student Resources Website

Department Expectations

Amarillo College English Department Plagiarism Policy, revised Spring 2013

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The English Department takes plagiarism seriously.

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Plagiarism is defined as the following:  the use of someone else’s exact words that are neither quoted nor cited; paraphrasing someone else’s words without citing them; or using someone else’s research without citing it.

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Student plagiarism in the Amarillo College English Department is internally tracked.  To clarify, records will be kept in the Department of those students who have plagiarized.  At the beginning of each new semester, the names of students who plagiarized the previous semester will be sent to all English Department faculty.

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Plagiarism may receive a penalty of a zero.  A subsequent infraction will be deemed a reason for expulsion from the class. At this point, the case will be referred to the Vice President of Student Affairs.

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Note: Self-plagiarism will be discussed with the class by each instructor and infractions for such are left up to the individual instructor’s discretion.

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In addition to the learning outcomes, students will be expected to work in small teams to produce a researched analytical report that uses both text and visuals.

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Hours

(3 sem hrs; 3 lec)

Class Type

On Campus Course

Syllabus Information

Textbooks

Required Textbook

 Tebeaux, Elizabeth and Sam Dragga. The Essentials of Technical Communication. 3rd ed. New York: Oxford University Press. 2015.

IMPORTANT: You MUST have the textbook to be successful in this class. The concepts you need to know to successfully complete the assignments are in the textbook.

Supplies

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Student Performance

Course Description and Learning Outcomes

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Course Description

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  • Intensive study of and practice in professional settings.
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  • Focus on the types of documents necessary to make decisions and take action on the job, such as proposals, reports, instructions, policies and procedures, e-mail messages, letters, and descriptions of products and services.
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  • Practice individual and collaborative processes involved in the creation of ethical and efficient documents.
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Learning Outcomes

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Upon successful completion of this course, students will:

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  1. Recognize, analyze, and accommodate diverse audiences.
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  3. Produce documents appropriate to audience, purpose, and genre.
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  5. Analyze the ethical responsibilities involved in technical communication.
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  7. Locate, evaluate, and incorporate pertinent information.
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  9. Develop verbal, visual, and multimedia materials as necessary, in individual and/or collaborative projects, as appropriate.
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  11. Edit for appropriate style, including attention to word choice, sentence structure, punctuation, and spelling.
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  13. Design and test documents for easy reading and navigation.
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  15. In addition to the learning outcomes, students will work in small teams to produce a researched analytical report that uses both text and illustrations.
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Plagiarism

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Amarillo College English Department Plagiarism Policy, revised Spring 2013

\ \

The English Department takes plagiarism seriously.

\ \

Plagiarism is defined as the following:  the use of someone else’s exact words that are neither quoted nor cited; paraphrasing someone else’s words without citing them; or using someone else’s research without citing it.

\ \

Student plagiarism in the Amarillo College English Department is internally tracked.  To clarify, records will be kept in the Department of those students who have plagiarized.  At the beginning of each new semester, the names of students who plagiarized the previous semester will be sent to all English Department faculty.

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Plagiarism may receive a penalty of a zero.  A subsequent infraction will be deemed a reason for expulsion from the class. At this point, the case will be referred to the Vice President of Student Affairs.

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Note: Self-plagiarism will be discussed with the class by each instructor and infractions for such are left up to the individual instructor’s discretion.

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

Student Responsibilities

Behavior

  • All rules and regulations set forth in the "Student Code of Conduct" section in the current edition of the Student Rights and Responsibilities publication will be followed in this course.
  • Respect others: As the instructor, I am committed to treating students with respect and dignity.  I expect the same treatment in return, and I expect you as students to treat each other with respect and dignity.  Disrespect will not be tolerated.
  • Be courteous to students and instructor: Please turn off all electronic devices (like cell phones) before class.
  • Please do not text during class. If you are expecting an important call, please let me know ahead of time, set your phone to vibrate, and sit next to the door so you can take the call without disrupting class.
  • Please do not talk to classmates when the instructor is speaking.

Other Responsibilities

  • Check your grades regularly in Blackboard. If you have any questions or concerns about your grades, please talk to me as soon as possible.
  • If you have questions or concerns about any assignment grade, you must meet with me about your concerns BEFORE the week of finals.
  • Read the plagiarism policy on the top of this syllabus. Plagiarism is a serious offense and will result in a zero on the assignment. If you are concerned about plagiarism or are not sure whether you’ve cited sources correctly, please schedule a visit with me or with the Writers’ Corner.

Grading Criteria

Grading Criteria

Grading Scale

  • A            90-100= high achievement
  • B             80-89= above average
  • C             70-79= satisfactory
  • D             60-69= unsatisfactory
  • F              0-59= unacceptable

Weights

60% Writing Assignments

20% Quizzes, in-class exercises, participation, group mini-presentations

10% Final Portfolio

10% Final Exam

*In-class exercises may include in-class revision exercises, collaborative writing exercises, rough draft workshops, analysis assignments, and interview and survey questions.

Writing Assignments                              Points

Application letter 50
Resume 50
Memo revision 50
Complaint letter 50
Instructions 100
Project Proposal and source review 100
Progress report 50
Analytical report 200
Presentation 100

Students are responsible to keep copies of all their work. When you turn in an assignment, be sure you have saved a copy and/or kept a hard copy. Save your work diligently and carefully.

You will be required to submit a rough draft and a final draft of all writing assignments for your final portfolio. Please keep copies of these saved so you have them when you create the portfolio.

Tutoring

TUTORING:  You can use SMARTHINKING (click), online tutoring available through the AC website.  Be advised that the Smartthinking tutoring service has a 2-3 day turnaround, so you need to submit work well before the due date to be sure to receive timely feedback from a tutor.

You are also welcome to visit the Writer's Corner (click) located in Ordway Hall to get help with your assignments. 

Also, feel free to call me or make an appointment to stop by my office.

Assignment Submission and Late Work Policy

  • Please submit all writing assignments in Blackboard unless I have told you otherwise. All assignments must be submitted in .doc or .pdf format.
  • I will not accept work submitted in a format other than .doc or .pdf.
  • Late assignments will receive a 10% penalty per day they are late (including weekends).
  • Assignments are due in Blackboard by the beginning of class on the due date.  I will not accept late work more than three days after the due date unless you have made arrangements with me. If you turn in an assignment after class on the day it's due, it is late. I understand that technical problems occur and life issues sometimes interfere with assignments, but I am counting on your commitment to this class despite life's setbacks. Work on assignments ahead of their due dates. Save work diligently and carefully. If a situation arises that interferes with your turning in work in a timely manner, please email or call me before the assignment due date.

Revision Policy

You are encouraged to revise any assignments before submitting them in your final portfolio. Your revisions will not change your original grades on the assignments, but they will improve your chances of earning a higher grade on your portfolio.

Attendance

Attendance Policy

  1. Attend all classes.  Since meet only twice a week, your attendance is important to your success in this class.  We will do a number of in-class writing assignments, and longer essay assignments will be explained and clarified in class. Absences adversely affect grades. 
  2. Sign the attendance roll each day.
  3. Inform your instructor of an anticipated absence before the date.
  4. If you do miss class, get make-up work from a trusted classmate. It is your responsibility to get make-up work and notes if you miss class. Please do not ask me after your absence what you missed. Instead, ask a trusted classmate, and I will provide further clarification if needed. Do not refer to the syllabus course outline for due dates; instead, refer to the calendar available through Blackboard.
  5. Be prompt and attentive: Arrive before class begins, and stay until your instructor dismisses you. You cannot make up points or assignments missed from tardiness. If you arrive late for class more than three times, I will meet with you to discuss your situation, and you may be referred to the Vice President of Student Affairs if tardiness continues.
  6. You cannot make up in-class assignments, quizzes, or class work from an unexcused absence. If you know you are going to be absent, please discuss it with me beforehand so you do not fall behind

Withdrawal

If you consider withdrawing, please check with me first for an alternate plan that protects your investment in this course and gives you an opportunity to complete it.  Remember that the deadline for drops this semester is April 23, 2015.  Withdrawing early from a class could affect scholarship or financial aid monies.  Check with a counselor or advisor before you withdraw from any class.

Students are responsible for official withdraw from a course. Failure to withdraw may result in a grade of “F” for the course.  A grade of “W” will be given for student-initiated withdrawals that are submitted on or before the withdrawal deadline. Students may withdraw via WebAdvisor, by meeting with their academic advisor, by meeting with Advising Department staff or at any of the Assistance Center counters. Withdrawal requests will not be accepted by telephone.

Calendar

Course Outline

Week

Topic

Text

Tasks/Due

1

Introductions.Characteristics of technical and workplace writing

Syllabus. Chapter 1.

Sign course contract. Diagnostic writing.

2

Technical writing process, audience awareness, ethical issues in technical writing.

Chapter 2 and 3.

 

3

Ethical issues in technical communication; Job search--resume and application letter

Chapter 3 

Quiz: Chapters 1, 2, and 3

 

 

4

Finish job search and application materials. Technical writing style and tone.

 

Chapter 4

Resume and application letter

5

Begin brainstorming for analytical report. Writing emails, memos, and letters.

Chapter 7

Emails, memo

Quiz: Chapter 4

 

6

Organizing for readers and designing pages and documents

Chapter 5

Collaborative assignment; Quiz: Chapter 5

 

7

Instructions; Collaborative project for instructions and usability testing

Chapter 10

In class: Instructions (collaborative)

8

Writing proposals

Chapter 9

Topic due for analytical/recommendation report.
9

Continue proposals; begin research

 

Proposal due for research; Quiz: Chapters 9 and 10

10

Formal reports

Chapter 8

 

11

Designing illustrations

Chapter 6

 

Quiz
12 work on analytical reports.  Revising/editing workshop; review professional style and tone   Rough draft analytical/recommendation report. Peer response.

13

work on analytical reports

 

Final draft analytical report.

14

Presentations

Chapter 11

Presentation

15

Presentations

 

Final Portfolio due

16

Final Exam—in class

 

Final exam

Please note: The above course outline is subject to change, at the discretion of the instructor, based on the needs of the students.

Additional Information

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Syllabus Created on:

11/30/-1 12:00 AM

Last Edited on:

11/30/-1 12:00 AM