Administrative Office Procedures I Syllabus for 2015-2016
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Instructor Information

Office Hours

Before or after class or by appointment

Course Information

Recording Policy

Disability Statement

Any student who, because of a disabling condition, may require some special arrangements in order to meet course requirements should contact disAbility Services (Student Service Center room 119, phone 371-5436) as soon as possible.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

Administrative Drop Policy

N/A

Student Withdrawal Procedures

N/A

Privacy Statement

The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

POFT-1309-001 Administrative Office Procedures I

Prerequisites

Prerequisite: POFI 2301 and POFT 1301-minimum grade of C or demonstrated competence

Course Description

Study of current office procedures, duties and responsibilities applicable to an office environment.

Student Resources Student Resources Website

Department Expectations

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Occupational License Disclaimer

Hours

(3 sem hrs; 2 lec, 4 lab )

Class Type

On Campus Course

Syllabus Information

Textbooks

The Administrative Professional Technology & Procedures; 14e; by Fulton-Calkins, Rankin, and Shumack; South-Western/ Cengage Learning; 2011
ISBN 978-0-538-73104-1

Gregg Quick Filing Practice, 5th edition, by Stewart/Trent, 2007, McGraw-Hill Irwin Publishing
ISBN 0-07-322288-7

Administrative Office Procedures I Manual, by Garner, Amarillo College Bookstore

***NOTE:  These same references/supplies will also be used in POFT 1349, Administrative Office Procedures II.

Supplies

  1. Textbooks -  The Administrative Professional Technology & Procedures, 14e, by Fulton-Calkins, Rankin, and Shumack: Thomson/South-Western/Cengage Learning, 2011, ISBN 978-0-538-73104-1
    Gregg Quick Filing Practice, 5t

    Student Performance

    \ PERFORMANCE/LEARNING OBJECTIVES (MINIMUM COMPETENCIES):  After completing the course, students will be familiar with the following:  (1) performing responsibilities of an administrative professional; (2) applying time management skills; (3) processing incoming/outgoing mail; (4) filing; (5) making travel arrangements; (6) preparing for business meetings; (7) preparing for the job search process; (8) applying business ethics; (9) producing mailable business documents; and (10) applying grammar rules.

    Students Rights and Responsibilities

    Student Rights and Responsibilities

    Log in using the AC Connect Portal

    In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

    If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

    Expected Student Behavior

    CELL PHONES:      Please put cell phone on vibrate and step out of the room to take your call.

    FOOD/DRINKS:       No food is allowed in the classroom.  Drinks are allowed if you leave them on the table by the door; however, no drinks are allowed at the computer stations.

    PLAGIARISM, CHEATING, AND INDIVIDUAL WORK ETHIC:  The Amarillo College policies and Code of Student Conduct is strictly adhered to when dealing with plagiarism, cheating, and duplication of work product.  Any evidence of plagiarism, cheating, or duplication of work product will result in a zero on the project or test in question.

    Grading Criteria

    ADMINISTRATIVE OFFICE PROCEDURES I GRADING
    Spring 2016

    15% Machine Trans.            See Attached Grading Schedule for Point Value

    40% Projects                      MLU #1, #2
                                                 Job Application Project
                                                 Travel Project
                                                 Mail Projects 12-1, 12-2 & 12-3

    30% Tests                              4 Major Exams

    5%   DCDs                             11 Drills

    10%                                          Quizzes (number to be determined later)

     

    100% =                                   Final Course Grade

    All outside weekly classwork is due on the date assigned and due the evening that class meets.

    10 POINTS WILL BE DEDUCTED FROM EACH GRADE FOR EACH WEEK THE WORK IS LATE.

    You may keep your Job Application project when graded.  All other assignments will be kept by the instructor.  Papers will not be recorded until they are returned to the instructor.  If you fail to return graded assignments the same class period, you will receive a Zero for that assignment grade.

    NO file copies are necessary on ANY assignment EXCEPT the mailable letter units.  Envelopes are required on the mailable letter units ONLY.

    The 2nd floor is available for student use as well as the open computer lab.

    Attendance

    Employees in the business world are expected to be at work promptly each day; therefore, students in business classes are expected to be in class promptly each day. This class meets once each week. After three absences for any reason, one point will be deducted from the semester average for each additional absence (4+). There are no excused absences. Three tardies equal one absence.  If you leave class for any reason while the class is being conducted, it will be counted as a tardy.

    Calendar

                                                 ADMINISTRATIVE OFFICE PROCEDURES I, POFT 1309
                                                           7:00 pm – 9:45 pm, Tuesday Evenings

                                                                            Spring, 2016

    WEEK 1:

    Tues., Jan. 19

     




     

    Assignment:

    Orientation
    Syllabus
    Chapters 1-2

    Discuss Chapters 1-2 (as much as time allows—complete on your own)
    Discuss Reference Guide (p. 320-344)
    Discuss Communication Power Drills (end of chapters)

    Read Chapters 1-3  
    Communication Power Drills Chapters 1-3 (CH01, CH02, CH03) can be found at the end of each chapter under “Communicate Clearly Section” Purchase Supplies: Text, Garner OP Manual, Filing Practice Set, ream of paper, box of #10 envelopes
    Bring OP Manual by Garner

    WEEK 2:

    Tues., Jan. 26



     

    Assignment:

    Communication Power Drills, Chapters 1-3 (CH01, CH02, CH03), Due
    Discuss Chapter 3
    Discuss Letter Mailability and OP Manual
    Discuss Sample Letters & Envelopes in OP manual

    Study for Test #1, Chapters 1-3

    WEEK 3:

    Tues., Feb. 2


     

    Assignment:

    Discuss MLU #1                
    Bring envelopes for printing practice
    Major Test on Chapters #1-3

    Read Chapter 4 and Chapter 6
    Begin MLU #1; Due February 16.  Have questions ready for discussion                   during next class meeting.
    Communication Power Drills (CH04 & #9 under Use Technology

    WEEK 4:

    Tues., Feb. 9


     

    Assignment:

    Discuss Chapter 4 & Chapter 6
    Take questions on MLU #1
    Return and Discuss Major Test #1 (Chapters 1-3)
    Communication Power Drills CH04 & #9 due

    Read Chapter 12
    Complete MLU #1

    WEEK 5:

    Tues., Feb. 16



     

    Assignment:

    Turn in MLU #1
    Discuss MLU (#2 DUE March 8)
    Discuss Chapter 12
    Discuss Mail Projects 12-1, 12-2 & 12-3 (p. 234-235)

    Work On MLU #2
    Work on Mail Projects 12-1, 12-2 & 12-3 DUE Feb. 23
    Read Chapters 9 & 10

    WEEK 6:

    Tues., Feb. 23


     

    Assignment:

    Discuss Chapters 9 & 10
    Return and Discuss MLU #1
    Answer questions on MLU #2 due March 8
    Turn in Mail Projects 12-1, 12-2, and 12-3

    Communication Power Drills CH09 & CH10
    Read Chapter 15
    Work on MLU #2
    Study for Test #2 on Chapters 4, 6, 9, 10, 12

    WEEK 7:

    Tues., Mar. 1


     

     

     

    Assignment:

    Discuss Assignments in Job Application

    • Job Form                                 5 points
    • Application Form                  30 points
    • Resume                                 35 points
    • Thank you Letter                   15 points
    • Resignation Letter                15 points

    Discuss Application Form (Due March 8)

    Discuss Job Form (Due March 8)

    Begin discussion of Chapter 15

    Major Test #2 on Chapters 4, 6, 9 and 10

    Communication Power Drills CH 14 #3, p. 274, Payroll Form in Excel
    Communication Power Drills CH08, CH09, & CH10
    Read Chapter 15.

    Complete MLU #2  
    Pick a Job Form  --  make a copy.  Give me the original of the form with copy of job attached.

    WEEK 8:

    Tues., Mar. 8

     

    Assignment:


     

     

    Grading:

    Communication Power Drills CH 08, CH09, CH 10 due
    Communication Power Drills CH 14 #3, p. 274, Payroll Form in Excel
    MLU #2 Due
    Application Form and Job Form Due
    Continue Discussion of Chapter 15

     

    Work on Job Application Project:  Application Letter, Resume Draft, Thank You Letter, Resignation Letter

    Communication Power Drill CH07

    Study for Major Test #3 over Chapter 15

      5 points         Job Form (Due today)
    30 points         Application Letter (Due March 29)
    35 points         Resume (Draft due March 22)
    20 points         Thank You Letter (Due March 29)
    10 points         Application Form –– use blue or black ink and
                             (Due March 22)

     

    March 14-20

    SPRING BREAK

    WEEK 9:

    Tues., Mar. 22


     

    Assignment:

    Conclude “Job Search” Discussion
    Answer questions about Job Application Project
    Take Major Test #3--Chapter 15
    Resume Draft and Application Form Due

    Demonstrate Dictaphone and Make Assignments

    Work on Dictaphone Assignments 1, 2, and 3 (Due April 12)
    R
    ead Chapter 13
    Application Letter and Thank you letter due next week

    WEEK 10:

    Tues., March 29




     

    Assignment:

    Discuss Chapter 13
    Turn in Application Letter & Thank you letter
    Return Resumes for corrections
    Return Major Test #3
    Hand out Travel Project (Due April 5)

    Complete Travel Project
    Prepare final copy of resume

    Work on Dictaphone assignment
    Read Chapter 11 and pages 1-10 of filing practice set.  Set up your box.
    ***REMEMBER TO BRING FILING PRACTICE SET TO CLASS               BEGINNING APRIL 5!!

    WEEK 11:

    Tues., April 5

     

     

    Assignment:

    Turn in Travel Project
    Turn in final copy of resume
    Begin Filing Practice Set

    Various Quizzes and Assignments will be determined as we work through the
    filing practice set.  A more definite schedule will be announced when we
    begin.

    Filing to be announced

    Complete Dictaphone Assignments 1, 2, and 3

    WEEK 12:

    Tues., April 12

    Assignment:

    Assignments 1, 2, & 3 on Dictaphone Due

    Work on Filing Practice Set

    Filing to be announced
    Work on Dictaphone Assignments 4, 5, & 6—Due April 26

    WEEK 13:

    Tues., April 19
     

    Assignment:

    Work on Filing Practice Set

    Filing to be announced

    Complete Dictaphone Assignments 4, 5, & 6

    WEEK 14:

    Tues., April 26

    Assignment:

    Work on Filing Practice Set

    Assignments 4, 5, & 6 on Dictaphone Due

    Filing to be announced

    WEEK 15:

    Tues., May 3
     

    Assignment:

    Filing Practice Set

    Complete Filing Practice Set
    Study for Final Exam on Chapter 11 & 13

    WEEK 16:

    Tues., May 10

    Final Examination over Chapters 11 & 13

    Turn in and check Filing Assignments

     

    Additional Information

    January 19, 2016                       Classes Begin

    March 14-18, 2016                    Spring Break

    April 21, 2016                            Last day to Drop or Withdraw

    Syllabus Created on:

    11/30/-1 12:00 AM

    Last Edited on:

    11/30/-1 12:00 AM