Procedures in a Clinical Setting Syllabus for 2015-2016
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Instructor Information

Office Location

West Campus Allied Health 164

Office Hours

Monday – Friday 8 am to 5 pm

If I am not in my office I may be in class on the Amarillo or Hereford Campus

You may call and make an appointment with me  806-576-7795

 

Course Information

Recording Policy

Disability Statement

Any student who, because of a disabling condition, may require some special arrangements in order to meet course requirements should contact disAbility Services (Student Service Center room 119, phone 371-5436) as soon as possible.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

Administrative Drop Policy

N/A

Student Withdrawal Procedures

N/A

Privacy Statement

The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

MDCA-1317-001 Procedures in a Clinical Setting

Prerequisites

Emphasis on patient assessment, examination and treatment as directed by physician. Includes vital signs, collection and documentation of patient information, asepsis, office clinical procedures and other treatments as appropriate for ambulatory care sett

Course Description

Student Resources Student Resources Website

Department Expectations

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Occupational License Disclaimer

Hours

(3 sem hrs; 2 lec, 2 lab)

Class Type

On Campus Course

Syllabus Information

Textbooks

Kinn’s

The Medical Assistant 12th Edition

Supplies

Computer and reliable internet access

Stethoscope

Blood pressure cuff

Watch with a secondhand

Note taking materials

2” 3 ring binder

Student Performance

Instructional content in the Medical Assisting Clinical Procedures course will focus on clinical procedures utilized within the medical office. Major components will include emergency medical care, the physical exam, basic pharmacology, and administration of medication. Students will focus upon employability strategies and career development necessary for successful employment. Due to health care industry standards, exemplary attendance is mandatory. All content standard and objectives must be mastered before students are eligible to attain established credentials and/or industry validation. Students will utilize problem-solving techniques and participate in hands-on activities to develop an understanding of course concepts.

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

Work Ethics

Amarillo College and the Clinical Medical Assistant Program are committed to developing knowledge, skills, attitudes, and behaviors in students so that they can obtain entry-level employment and advance in their chosen profession.

Students are expected to present themselves in a professional manor while in the classroom or anytime they are representing the CMA Program or Amarillo College.

Grading Criteria

No grades will be rounded in this course

No grades will be dropped

Grade of 90 to 100 is “A”

Grade of 80 to 89.9 is “B”

Grade of 70 to 79.9 is “C”

Grade of 60 to 69.9 is “D”

Grade 59.9 and below is “F”

A final grade of “D” is considered failing and the course will need to be repeated for the student to successfully complete the program

Final grade is calculated as follows

Attendance     10%

Homework       25%

Quizzes          15%

Exams            25%

Final               25%

If a grade of 74 or below is earned on any Exam the student must attend 30 min of tutoring and take a second exam covering the same materials….the student will keep the grade earned on the second exam.

If a student earns a 75 or above and wants to take the second exam to attempt a higher score they may take the second exam covering the same materials and keep the highest score earned.

 

 

Attendance

The material covered during class time is often interactive and includes hands on practice therefor without regular attendance the student will not be able to master the content. This will directly effect the students ability to become a successful CMA.

Attendance will account for 10% of the final grade.

Evey class day is worth 100 points, 20 ponts will be deducted lor lack of puncutality up to the first 25 minutes, if the student is more than 25 minuets late they will recieve a “0” for that day.

 

Calendar

 1/22/2016   

  1. Review syllabus and take syllabus quiz,
  2. Discuss uniforms and equipment requirements,
  3. Tour lab and discuss course expectations, participation with lab activities, use of technology in classroom and best practices for reaching the instructor with any questions.

 

 

  •       Review chapters 1, 2, and 3

Chapter 1

                Becoming a Successful Student

National Standards Covered

     Competencies

          CAAHEP

  • Identify time management principles (V.C. 13)

 

Chapter 2    

                 The Healthcare Industry

                  

National Standards Covered

None

 

Chapter 3   

                      The Medical Assisting Profession

                     

National Standards Covered

Competencies

ABHES

  • Comprehend the current employment outlook for the medical assistant (1.a)
  • Compare and contrast the allied health professions, and understand their relation to medical assisting (1.b)
  • Understand medical assistant credentialing requirements and the process to obtain the credential. Comprehend the importance of credentialing (1.c)
  • Have knowledge of the general responsibilities of the medical assistant (1.d)
  • Define the scope of practice for the medical assistant, and comprehend the conditions for practice within the state in which the medical assistant is employed (1.e)
  • Understand the importance of maintaining liability coverage once employed in the industry (4.d)
  • [Graduates] are attentive, listen, and learn (8.aa)
  • [Graduates] are impartial and show empathy when dealing with patients (8.bb)
  • Demonstrate professionalism by:
    • Exhibiting dependability, punctuality, and a positive work ethic (11.b.1)
    • Exhibiting a positive attitude and a sense of responsibility (11.b.2)
    • Maintaining confidentiality at all times (11.b.3)
    • Being cognizant of ethical boundaries (11.b.4)
    • Exhibiting initiative (11.b.5)
    • Adapting to change (11.b.6)
    • Expressing a responsible attitude (11.b.7)
    • Being courteous and diplomatic (11.b.8)
    • Conducting work within the scope of education, training, and ability (11.b.9)

CAAHEP

  • Identify time management principles (V.C.13)
  • Discuss the legal scope of practice for medical assistants (IX.C.1)
  • Discuss licensure and certification as it applies to healthcare providers (IX.C.5)
  • Perform within the scope of practice (IX.P.2)
  • Practice within the standard of care for a medical assistant (IX.P.4)
  • Compare personal, professional, and organizational ethics (X.C.2)

Identify the effect personal ethics may have on professional performance (X.C.5)

 

01/29/2016

           Chapter 28

                  Patient Assessment

                        Learning Objectives:

  1. Define, spell, and pronounce the terms listed in the vocabulary.
  2. Apply critical thinking skills in performing patient assessment and care.
  3. Employ the concept of holistic care in the patient assessment process.
  4. Describe the components of the patient’s medical history.
  5. Define and apply the qualities of a helping relationship.
  6. Display sensitivity to diverse patient populations.
  7. Demonstrate therapeutic communication,k including the use of the linear communication model and active listening techniques.
  8. recognize the importance of nonverbal communication when interacting with patients.
  9. Identify barriers to communication and their impact on patient assessment.
  10. Detect a patient’s use of defense mechanisms and the resultant barriers to therapeutic communication.
  11. Use therapeutic communication techniques with patients across the lifespan.
  12. Demonstrate professional patient interviewing techniques.
  13. Integrate detailed information about the chief complaint into concise, accurate documentation methods.
  14. Differentiate among various medical records systems employed in the physician’s office.
  15. Describe the connection between the interview process and implementation of patient education practices.
  16. Determine risk management strategies for the ambulatory care setting.
  17. Use reflection, restatement, and clarification techniques to obtain a patient history.

National Standards Covered

Competencies

ABHES

  • Comprehend and explain to the patient the importance of diet and nutrition. Effectively convey and educate patients regarding the proper diet and nutrition guidelines. Identify categories of patients that require special diets or diet modifications (2.a)  
  • Define and use the entire basic structure of medical words and be able to accurately identify the correct context, i.e., root, prefix, suffix, combinations, spelling, and definitions (3.a)          
  • Build and dissect medical terms from roots/suffixes to understand the word element combinations that create medical terminology (3.b)       
  • Recognize and identify acceptable medical abbreviations (3.d)   
  • Document accurately (4.a)     
  • Define and understand abnormal behavior patterns (5.a)
  • Identify and respond appropriately when working/caring for patients with special needs (5.b)         
  • Prepare and maintain medical records (8.b)     
  • [Graduates] are impartial and show empathy when dealing with patients (8.bb)   
  • Communicate on the recipient’s level of comprehension (8.cc)   
  • Interview effectively (8.ff)         
  • Use pertinent medical terminology (8.gg)         
  • Receive, organize, prioritize, and transmit information expediently (8.hh)
  • Recognize and respond to verbal and nonverbal communication (8.ii)      
  • Adapt to individualized needs (8.kk)    
  • Obtain the chief complaint, recording the patient history (9.a)    
  • Screen and follow-up patient test results (9.f)   
  • Instruct patients with special needs (9.q)         
  • Teach patients methods of health promotion and disease prevention (9.r)
  • Demonstrate professionalism by:
    • Exhibiting dependability, punctuality, and a positive work ethic (11.b.1)
    • Exhibiting a positive attitude and a sense of responsibility (11.b.2)
    • Maintaining confidentiality at all times (11.b.3)
    • Being cognizant of ethical boundaries (11.b.4)
    • Exhibiting initiative (11.b.5)

CAAHEP

  • Perform patient screening using established protocols (I.P.6)                
  • Apply critical thinking skills in performing patient assessment and care (I.A.1)
  • Demonstrate respect for diversity in approaching patients and families (I.A.3)      
  • Show an awareness of the patients’ concerns regarding their perceptions related to the procedure being performed (III.A.3)
  • Identify nonverbal communication (IV.C.2)
  • Recognize communication barriers (IV.C.3)
  • Identify techniques for overcoming communication barriers (IV.C.4)
  • Recognize the elements of oral communication using a sender–receiver process (IV.C.5)
  • Identify resources and adaptations that are required based on individual needs, i.e., culture and environment, developmental life stage, language, and physical threats to communication (IV.C.7)
  • Diagram medical terms, labeling word parts (IV.C.10)   
  • Define both medical terms and abbreviations related to all body systems (IV.C.11)
  • Recognize the role of patient advocacy in the practice of medical assisting (IV.C.14)
  • Use reflection, restatement, and clarification techniques to obtain a patient history (IV.P.1)
  • Report relevant information to others succinctly and accurately (IV.P.2)
  • Use medical terminology, pronouncing medical terms correctly, to communicate information, patient history, data, and observations (IV.P.3)
  • Respond to nonverbal communication (IV.P.11)
  • Demonstrate empathy in communicating with patients, family, and staff (IV.A.1)
  • Apply active listening skills (IV.A.2)
  • Use appropriate body language and other nonverbal skills in communicating with patients, family, and staff (IV.A.3)
  • Demonstrate an awareness of the territorial boundaries of the person with whom you are communicating (IV.A.4)  
  • Demonstrate sensitivity appropriate to the message being delivered (IV.A.5)
  • Demonstrate awareness of how an individual’s personal appearance affects anticipated responses (IV.A.6)           
  • Demonstrate recognition of the patient’s level of understanding in communications (IV.A.7)
  • Analyze communications in providing appropriate responses/feedback (IV.A.8)
  • Recognize and protect personal boundaries in communicating with others (IV.A.9)
  • Demonstrate respect for individual diversity, incorporating awareness of one’s own biases in areas including gender, race, religion, age, and economic status (IV.A.10)
  • Perform patient screening using established protocols (I.P.6)
  • Demonstrate sensitivity to patient rights (IX.A.1)
  • Discuss the role of culture and social and ethnic diversity in the ethical performance of medical assisting practice (X.C.3)

Demonstrate awareness of diversity in providing patient care (X.A.3)

 

            Chapter 29

                 Patient Education

                            Learning Objectives:

  1. Apply Critical thinking skills in performing the patient assessment and patient care.
  2. Recognize the implications of health and illness models for patient education.
  3. Instruct patients according to their needs to promote health maintenance and disease prevention.
  4. Define six patient factors that have an impact on learning.
  5. List at least five guidelines for patient education that can affect the patient’s overall wellness.
  6. Demonstrate empathy in communication with patients, family members, and staff.
  7. Display respect for individual diversity.
  8. Summarize educational approaches for patients with language barriers.
  9. Determine potential barriers to patient learning.
  10. Develop and maintain a current list of community resources related to patient’s healthcare needs.
  11. Implement a variety of teaching methods and strategies responsive to the individual patient’s needs.
  12. Demonstrate the ability to develop an appropriate and effective patient teaching plan.
  13. Demonstrate recognition of the patient’s level of understanding in communications.
  14. Document patient education.
  15. Describe the role of the medical assistant in patient education.
  16. Integrate the legal and ethical elements of patient teaching into the ambulatory care setting.

 

National Standards Covered

Competencies

ABHES

  • Define and understand abnormal behavior patterns (5.a)
  • Identify and respond appropriately when working/caring for patients with special needs (5.b)         
  • Use empathy when treating terminally ill patients (5.c)  
  • Identify common stages that terminally ill patients go through and list organizations/support groups that can assist patients and family members of patients struggling with terminal illness (5.d) 
  • Analyze the effect of hereditary, cultural, and environmental influences (5.g)
  • [Graduates] are impartial and show empathy when dealing with patients (8.bb)               
  • Receive, organize, prioritize, and transmit information expediently (8.hh)
  • Recognize and respond to verbal and nonverbal communication (8.ii)      
  • Adapt to individualized needs (8.kk)    
  • Screen and follow-up patient test results (9.f)   
  • Advise patients of office policies and procedures (9.p)   
  • Instruct patients with special needs (9.q)         
  • Teach patients methods of health promotion and disease prevention (9.r)

CAAHEP

  • Apply critical thinking skills in performing patient assessment and care (I.A.1)
  • Use language/verbal skills that enable patients’ understanding (I.A.2)
  • Demonstrate respect for diversity in approaching patients and families (I.A.3)
  • Identify styles and types of verbal communication (IV.C.1)         
  • Demonstrate empathy in communicating with patients, family, and staff (IV.A.1)
  • Instruct patients according to their needs to promote health maintenance and disease prevention (IV.P.5) 
  • Demonstrate awareness of how an individual’s personal appearance affects the anticipated responses (IV.A.6)      
  • Analyze communications in providing appropriate responses/feedback (IV.A.8)   
  • Recognize and protect personal boundaries in communicating with others (IV.A.9)
  • Demonstrate respect for individual diversity, incorporating awareness of one’s own biases in areas including gender, race, religion, age, and economic status (IV.A.10)    
  • Identify resources and adaptations that are required based on individual needs, i.e., culture and environment, developmental life stage, language, and physical threats to communication (IV.C.7)

Recognize the role of patient advocacy in the practice of medical assisting (IV.C.14)     

 

Quiz 1 Opens 01/29  at 10 AM  Closes 2/4 at 1159 PM

 

02/05/2016

                     Chapter 30

                          Nutrition and Health Promotion

                          

National Standards Covered

Competencies

ABHES

  • Comprehend and explain to the patient the importance of diet and nutrition. Effectively convey and educate patients regarding the proper diet and nutrition guidelines. Identify categories of patients that require special diet or diet modifications (2.a)    
  • Analyze the effect of hereditary, cultural, and environmental influences (5.g)       
  • Communicate on the recipient’s level of comprehension (8.cc)   
  • Receive, organize, prioritize, and transmit information expediently (8.hh)
  • Instruct patients with special needs (9.q)         
  • Teach patients methods of health promotion and disease prevention (9.r)

CAAHEP

  • Demonstrate respect for diversity in approaching patients and families (I.A.3)                  

Instruct patients according to their needs to promote health maintenance and disease prevention (IV.A.5)      

 

            Chapter 31

                 Vital signs

                        Learning Objectives:

National Standards Covered

Competencies

ABHES

  • Take vital signs (9.c)

CAAHEP

Obtain vital signs (I.P.1)

 

02/12/2016

        Chapter 32

             Assisting with the Primary Physical Examination

                       

National Standards Covered

Competencies

ABHES

  • Identify and apply the knowledge of all body systems, their structure and functions, and their common diseases, symptoms, and etiologies (2.b)
  • Assist the physician with the regimen of diagnostic and treatment modalities as they relate to each body system (2.c)
  • Understand the various medical terminology for each specialty (3.c)
  • Analyze the effect of hereditary, cultural, and environmental influences (5.g)
  • Recognize and understand various treatment protocols (9.d)
  • Prepare and maintain examination and treatment areas (9.k)
  • Prepare patients for examinations and treatments (9.l)
  • Assist the physician with routine and specialty examinations and treatments (9.m)
  • Instruct patients with special needs (9.q)

CAAHEP

  • Describe the structural organization of the human body (I.C.1)
  • Identify body systems (I.C.2)
  • Describe body planes, directional terms, quadrants, and cavities (I.C.3)
  • List major organs in each body system (I.C.4)
  • Discuss implications for disease and disability when homeostasis is not maintained (I.C.8)
  • Compare body structure and function of the human body across the life span (I.C.10)
  • Describe the relationship between anatomy and physiology of all body systems and medications used for the treatment in each (I.C.12)         
  • Perform patient screening using established protocols (I.P.6)
  • Assist the physician with patient care (I.P.10)
  • Apply critical thinking skills in performing patient assessment and care (I.A.1)
  • Prepare a patient for procedures and/or treatments (IV.P.6)       

Advocate on behalf of patient 

 

Exam 1 over chapters 1, 2  and Unit 6  (chapters 27 – 32)  Opens at 2 pm on 02/12/2016 Closes on 02/18/2016 at 1159 pm

 

02/19/2016

        Chapter 36

                 Emergency Preparedness and Assisting with Medical Emergencies

 

National Standards Covered

Competencies

ABHES

  • Understand the various medical terminology for each specialty (3.c)       
  • Perform risk management procedures (4.e)      
  • Comply with federal, state, and local health laws and regulations (4.f)    
  • Maintain the medical facility (8.x)        
  • Maintain inventory equipment and supplies (8.z)           
  • Receive, organize, prioritize, and transmit information expediently (8.hh)
  • Apply principles of aseptic techniques and infection control (9.b)           
  • Use standard precautions (9.i)
  • Demonstrate professionalism by:
    • Exhibiting dependability, punctuality, and a positive work ethic (11.b.1)        
    • Exhibiting a positive attitude and a sense of responsibility (11.b.2)   
    • Being cognizant of ethical boundaries (11.b.4)        
    • Exhibiting initiative (11.b.5)           
    • Adapting to change (11.b.6)          
    • Expressing a responsible attitude (11.b.7) 
    • Being courteous and diplomatic (11.b.8)    
    • Conducting work within the scope of education, training, and ability (11.b.9) 

CAAHEP

  • Apply critical thinking skills in performing patient assessment and care (I.A.1)    
  • Describe Standard Precautions including:
    • Transmission-based precautions (III.C.11.a)           
    • Purpose (III.C.11.b)          
    • Activities regulated (III.C.11.c)       
  • Discuss the application of Standard Precautions with regard to:
    • All body fluids, secretions, and excretions (III.C.12.a)         
    • Blood (III.C.12.b)  
    • Nonintact skin (III.C.12.c) 
    • Mucous membranes (III.C.12.d)    

Participate in training on Standard Precautions (III.P.1)

 

        Chapter 37

                  Assisting in Ophthalmology and Otolaryngology

                  

National Standards Covered

Competencies

ABHES

  • Identify and apply the knowledge of all body systems, their structure and functions, and their common diseases, symptoms, and etiologies (2.b)    
  • Assist the physician with the regimen of diagnostic and treatment modalities as they relate to each body system (2.c)      
  • Understand the various medical terminology for each specialty (3.c)
  • Recognize and understand various treatment protocols (9.d)
  • Assist the physician with routine and specialty examinations and treatments (9.m)

CAAHEP

  • List the major organs in each body system (I.C.4)
  • Describe the normal function of each body system (I.C.5)
  • Identify common pathology related to each body system (I.C.6)
  • Analyze pathology as it is related to the interaction of body systems (I.C.7)
  • Describe implications for treatment related to pathology (I.C.9)  
  • Assist the physician with patient care (I.P.10)
  • Apply critical thinking skills in performing patient assessment and care (I.A.1)
  • Discuss the application of Standard Precautions with regard to: all body fluids, secretions, and excretions (III.C.12.a)        
  • Discuss the application of Standard Precautions with regard to: mucous membranes (III.C.12.d)
  • Participate in training on Standard Precautions (III.P.1)
  • Practice Standard Precautions (III.P.2)
  • Select appropriate barrier/personal protective equipment (PPE) for potentially infectious situations (III.P.3)

Define both medical terms and abbreviations related to all body systems (IV.C.11)

 

02/26/2016

       Chapter 38

                Assisting in Dermatology

                            National Standards Covered

Competencies

ABHES

  • Identify and apply the knowledge of all body systems, their structure and functions, and their common diseases, symptoms, and etiologies (2.a)    
  • Understand the various medical terminology for each specialty (3.c)
  • Recognize and understand various treatment protocols (9.d)      
  • Assist the physician with routine and specialty examinations and treatments (9.m)

CAAHEP

  • List major organs in each body system (I.C.4)  
  • Describe the normal function of each body system (I.C.5)
  • Identify common pathology related to each body system (I.C.6)
  • Analyze pathology as it relates to the interaction of body systems (I.C.7)
  • Describe implications for treatment related to pathology (I.C.9)  
  • Assist the physician with patient care (I.P.10)
  • Apply critical thinking skills in performing patient assessment and care (I.A.1)    
  • Discuss the application of Standard Precautions with regard to: all body fluids, secretions, and excretions (III.C.12.a)        
  • Discuss the application of Standard Precautions with regard to:
    • Blood (III.C.12.b)
    • Nonintact skin (III.C.12.c)
    • Mucous membranes (III.C.12.d)
  • Participate in training on Standard Precautions (III.P.1)
  • Practice Standard Precautions (III.P.2)
  • Select appropriate barrier/personal protective equipment (PPE) for potentially infectious situations (III.P.3)

Define both medical terms and abbreviations related to all body systems (IV.C.11)

 

       Chapter 39

               Assisting in Gastroenterology

                         

National Standards Covered

Competencies

ABHES

  • Identify and apply the knowledge of all body systems, their structure and functions, and their common diseases, symptoms, and etiologies (2.b)    
  • Assist the physician with the regimen of diagnostic and treatment modalities as they relate to each body system (2.c)      
  • Understand the various medical terminology for each specialty (3.c)       
  • Recognize and understand various treatment protocols (9.d)      
  • Assist the physician with routine and specialty examinations and treatments (9.m)

CAAHEP

  • List the major organs in each body system (I.C.4)        
  • Describe the normal function of each body system (I.C.5)
  • Identify common pathology related to each body system (I.C.6)
  • Analyze pathology as it related to the interaction of body systems (I.C.7)
  • Describe implications for treatment related to pathology (I.C.9)  
  • Assist physician with patient care (I.P.10)
  • Apply critical thinking skills in performing patient assessment and care (I.A

Additional Information

No additional information available

Syllabus Created on:

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Last Edited on:

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