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ENGL-2311-003 Technical and Business Writing
Prerequisite: ENGL 1301
Intensive study of and practice in professional settings. Focus on the types of documents necessary to make decisions and take action on the job, such as proposals, reports, instructions, policies and procedures, e-mail messages, letters and descriptions of products and services. Practice individual and collaborative processes involved in the creation of ethical and efficient documents.
Student Resources Student Resources Website
Amarillo College English Department Plagiarism Policy, revised Spring 2013
The English Department takes plagiarism seriously.
Plagiarism is defined as the following: the use of someone else’s exact words that are neither quoted nor cited; paraphrasing someone else’s words without citing them; or using someone else’s research without citing it.
Student plagiarism in the Amarillo College English Department is internally tracked. To clarify, records will be kept in the Department of those students who have plagiarized. At the beginning of each new semester, the names of students who plagiarized the previous semester will be sent to all English Department faculty.
Plagiarism may receive a penalty of a zero. A subsequent infraction will be deemed a reason for expulsion from the class. At this point, the case will be referred to the Vice President of Student Affairs.
Note: Self-plagiarism will be discussed with the class by each instructor and infractions for such are left up to the individual instructor’s discretion.
In addition to the learning outcomes, students will be expected to work in small teams to produce a researched analytical report that uses both text and visuals.
(3 sem hrs; 3 lec)
Online Course
Required Textbook
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Gurak, Laura J. and John Lannon. Strategies for Technical Communication in the Workplace. 3rd ed. 2016.
IMPORTANT: You MUST have the textbook to be successful in this class. The concepts you need to know to successfully complete the assignments are in the textbook. |
Course Objectives
Learning Outcomes
Upon successful completion of this course, students will:
In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .
If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".
Behavior
CODE OF STUDENT CONDUCT: All rules and regulations set forth in the “Student Code of Conduct” section in the current edition of the Students’ Rights and Responsibilities publication will be followed in this course (see link above).
Disrespect will not be tolerated. While students are expected to express their own ideas and opinions in the discussion section of this course, students are also expected to use words that are appropriate for a classroom situation. No cursing, personal insults, or disrespectful language will be tolerated. Violation of this rule will result in the student being barred from using the discussion portion of the course, which will result in the loss of points for discussion contributions
The discussion forums in this class provide a great opportunity for you to practice your technical writing style. Proofread and spell-check your discussion posts, and check your posts and replies for clarity and accuracy. As with emails, avoid using text-message style abbreviations. In addition, proofread your posts for tone. A successful writer is ever-mindful of his/her audience, and your posts should be courteous and professional—even if you are disagreeing with a classmate. Discussion posts with numerous spelling and grammar errors an inappropriate tone will not receive credit.
Other Responsibilities
Grade Determination
Students can earn a total of 1000 points, including discussions, quizzes, and all assignments.
Grades will be based on the following system:
A 90-100=high achievement (895 – 1000 points)
B 80-89= above average achievement (795 – 894 points)
C 70-79= satisfactory achievement (695 – 794 points)
D 60-69= unsatisfactory achievement (595 – 694 points)
F 0-59= unacceptable (0 – 594 points)
Points for Activities
| Category | Activity and Points | Total Points |
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Discussions and Wikis 6 discussions 3 Wikis |
Intro. Disc. = 25 Week 1 Wiki = 25 Week 1 Disc. = 25 Week 2 Wiki = 25 Report Topic Wiki = 25 Research Disc. = 25 Week 3 Disc. = 25 Week 4 Disc. = 25 Week 5 Disc. = 25 |
225 |
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Quizzes and Misc. 8 quizzes 2 misc. assignments |
Syllabus Quiz = 14 Ch. 1 Quiz = 15 Ch. 4 Quiz = 14 Ch. 5 Quiz = 16 Ch. 6 Quiz = 17 Ch. 10 Quiz = 17 Ch. 15 and 16 Quiz = 20 Ch. 17 Quiz = 17 Sentence Revisions = 25 Report Topic = 20 |
175 |
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Writing Assignments 4 major writing assignments |
Claim Letter = 100 Proposal = 100 Analytical Report = 200 Resume = 100 |
500 |
| Final Exam | 100 | 100 |
| Total Points | 1000 |
Discussions: For full credit in the discussion forums, your initial thread must be the minimum word count specified on the discussion, and you must respond to at least two classmates.
Assignment Criteria
I will provide a rubric for each writing assignment that will set forth the criteria for grading.
Tutoring
TUTORING: You can use SMARTHINKING (click), online tutoring available through the AC website. Be advised that the Smartthinking tutoring service has a 2-3 day turnaround, so you need to submit work well before the due date to be sure to receive timely feedback from a tutor.
If you are near the AC campus, you are welcome to visit the Writer's Corner (click) located in Ordway Hall to get help with your assignments.
Assignment Submission and Late Work
Assignment Submission:
Late work will not be accepted. Because this is a fast-paced 6-week course, you must complete assignments by the due date. Most assignments are due on Saturdays by 11 p.m.; however, there are exceptions, so please check the course calendar for specific due dates. Any assignment turned in after the due date at 11 p.m. is late. I understand that technical problems occur and life issues sometimes interfere with assignments, but I am counting on your commitment to this class despite life's setbacks. When you can, work on assignments ahead of their due dates. If a situation arises that interferes with your turning in work in a timely manner, please email or call me.
"Attendance" in an Online Course
Log in every day. In an online course, participation is extremely important. Although most assignments are due Saturdays by 11 p.m., please work ahead of schedule, as much is due each week. Lack of participation and submission of assignments in a timely manner will be taken into account when the final grade is determined. You hurt yourself when you fall behind schedule.
Students are expected to participate actively in this online course. Participation means:
Withdrawal
An online course can be demanding for students. Since there is no set meeting time, you must discipline yourself to read the text, participate in discussions, and complete assignments on time. I hope you are committed to this process. If you are, you should succeed in this class. That said, I also hope you know that a real person (that's me!) is here to grade your assignments, monitor your progress, adjust due dates and assignments accordingly, and answer any questions you may have.
If during the semester you consider dropping, please check with me first for an alternate plan that protects your investment in this course and gives you an opportunity to complete it. Remember that the deadline for drops this semester is August 4, 2016.
Withdrawing early from a class could affect scholarship or financial aid monies. Check with a counselor or advisor before you withdraw from any class.
Course Outline
Click on the course calendar link within the course for assignment due dates.
This outline gives you an idea of which chapters will be read and when major assignments are due. Check your class calendar in Blackboard for specific due dates.
This course outline is subject to change, so regularly check your Blackboard course calendar and email for updates.
Module 1: Principles of Workplace Writing
Week 1
Introductions: Intro. Discussion, Syllabus Quiz
Read Chapters 1, 4, and 5
Ch. 1 Quiz, Ch. 5 Quiz
Week 1 Wiki, Week 1 Discussion
Module 2: Common Workplace Correspondence
Week 2
Read Chapters 6 and 10
Ch. 6 Quiz, Ch. 10 Quiz
Week 2 Wiki, Report Topic Wiki
DUE: Sentence Revision Activity, Claim Letter, and Report Topic
Module 3: Research and Report Writing
Week 3
Read Chapters 3, 17, and 2
Ch. 17 Quiz
Week 3 Discussion
DUE: Proposal Assignment
Week 4
Read Chapters 7, 15, and 16
Ch. 15 and 16 Quiz
Week 4 Discussion
Research for Report
Week 5
Research
Week 5 Discussion
DUE: Analytical Report
Module 4: Job Search Materials
Week 6
Read Chapter 9
DUE: Resume
Final Exam
Final Exam:
Information about final exam will be posted in Blackboard.
11/30/-1 12:00 AM
11/30/-1 12:00 AM