Application Software Problem Solving Syllabus for 2016-2017
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Instructor Information

Course Information

Recording Policy

Disability Statement

If you have a disability (learning, mental, physical) that affects your ability to participate effectively and have access to any program or service at Amarillo College please contact Disability Services at (806) 345-5639 . Our offices are located in the Student Service Center office 112. More information may be found at www.actx.edu/disability.
Disability Services facilitates access to all programs and services according to the ADA, Americans with Disabilities Act and Section 504 of the Rehabilitation Act, as well as other federal and state laws.

Amarillo College Web Accessibility Policy Statement

Amarillo College is committed to providing equal access to all programs and services, including all working, learning, and service environments that affect equal access for persons with disabilities. This commitment to provide equal access and opportunity for persons with disabilities is in compliance with federal and state law. Amarillo College also strives to provide Electronic and Information Resources (EIR) that are accessible to all authorized users.

If you find you are unable to access material in an accessible format please contact the Disability Services Office at (806) 345-5639 . This office will work in conjunction with other campus resources to address and accommodate your issue in a timely manner.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

Administrative Drop Policy

Students who do not attend class on or prior to the census date will be administratively dropped. Effective Fall, 2016

Student Withdrawal Procedures

Students who wish to withdraw from a class must:

• consult with their instructor to obtain a signed academic withdrawal request form to submit to the AskAC department for processing
• consult with the financial aid office if receiving financial aid
• consult with the Veterans Benefit Coordinator if receiving veteran benefits
• consult with their academic advisor to determine how withdrawing may affect their enrollment in future semesters
  • NOTE:  The Texas Education Code stipulates that students attending Texas institutions of higher education for the first time fall 2007 and later may not withdraw from more than six courses during their academic career, including courses from which transfer students have withdrawn at other Texas institutions of higher education. (Senate Bill 1231) Rule 4.10.

Privacy Statement

The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

ITSC-2335-001 Application Software Problem Solving

Prerequisites

Prerequisites: BCIS 1305

Course Description

Utilization of appropriate application software to solve advanced problems and generate customized solutions.

Student Resources Student Resources Website

Department Expectations

Occupational License Disclaimer

Hours

(3 sem hrs; 2 lec, 4 lab)

Class Type

Online Course

Syllabus Information

Textbooks

ITSC-2335 continues with the Microsoft Office 2013 Exploring Series utilized in BCIS-1305.

Access to the accompanying learning management system, MyITLab, is a required element of this course. If you obtained a MyITLab access code for BCIS 1305 recently, this same account will remain active for Fall of 2016—no additional purchase is required.

MyITLab access codes remain active for 1 full year. If you completed BCIS 1305 before Spring of 2016, you will need to purchase a MyITLab access code. An access code may be purchased from the AC Bookstore or directly from the MyITLab website.

MyITLab access includes an electronic version (e-text) of the appropriate textbook, Microsoft Office 2013 Exploring Series, Volume 2.

If you prefer to have a printed text for reference, you may purchase one directly from the publisher using a credit card (cost is approximately $35). A link will be provided in MyITLab for this purpose.

Supplies

1. Access to a PC (personal computer) running the Windows 7 (or above) operating system. Computers are available in the CIS Computer Lab on the 2^nd Floor of the Byrd Business Building (Washington Street Campus, Amarillo College).
2. Microsoft Office 2013 software (Word, Excel, and Access). Software is available on computers in the CIS Computer Lab. If you are running the 2016 version of Microsoft Office, that version will work for this course. Realize, however, that the training, textbook, and projects are all geared toward Office 2013.
3. Reliable access to the Internet.  Internet access is available in the Computer Lab on the 2^nd Floor of Byrd Business Building.
4. A USB flash drive for file transport between computers.

Student Performance

After studying the material presented in this course of study, the student will be able to demonstrate understanding of the following as evaluated by the faculty in the department/program.

After completing the Word section the student will be able to:  

• Create documents with a title page, lists, tables, and a watermark
• Use a template to create a resume and share a finished document
• Generate form letters, mailing labels and a directory

After completing the Excel section the student will be able to:

• Utilize financial functions, data tables, and amortization schedules
• Work with multiple worksheets and workbooks
• Create, sort, and query a table
• Create templates, import data, and work with SmartArt, images, and screen shots
• Create and update pivot tables and pivot charts

 After completing the Access section the student will be able to:

• Understand basic database concepts
• Query a database
• Understand database procedures
• Create reports and forms
• Utilize multiple-table forms
• Utilize advanced report techniques

The main focus of this course is to understand and use various business software applications including word processing, spreadsheets, databases and other miscellaneous business applications. 

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

Students are expected to maintain a high standard of individual honor in their scholastic work. Students who are guilty of cheating, plagiarism, copying, dishonesty, or an integrity violation in MyITLab may be excluded from class with a grade of F; or, in flagrant cases, may be suspended from the College,

The faculty of the CIS Department reserve the right to ask a student to verify any portion of a test, exam, or project by reproducing any specific section or all sections of any assignment in question. Any action that compromises the computer systems at Amarillo College, including but not limited to hacking or cracking, can result in a grade of F in this course and possible further disciplinary action.

Integrity violations (using all or part of another student’s file) in MyITLab will result in both parties receiving a 0 on the assignment and no make-up assignment is permitted. 

Grading Criteria

A course grade will be assigned based upon the following criteria:

Criteria	Grade
>89.5%	A
>79.5%	B
>69.5%	C
>59.5%	D
<59.5%	F

 

Summary of Assignments:

ACTIVITY	LEARNING ENVIRONMENT	PERCENTAGE WEIGHT	ADDITIONAL INFORMATION
On-Time Completion	MyITLab	10%	Simulation trainings are due each Thursday by 10pm; chapter projects are due each Monday by 10pm. A grade will be assigned for completing work by these deadlines (get it done on time, get a 100)
Training	MyITLab	20%	1 attempt for grading purposes
Chapter Projects	MyITLab	40%	2 attempts
Final Exam – Part 1 & Part 2	MyITLab	30%	1 attempt
MOS Certification Exam (Access, Excel, or Word)	CIS Computer Lab (online and proctored)	Final Exam substitute	A MOS exam may substitute for part of the final exam. Word MOS or Access MOS will substitute for Part 1 of the final; Excel MOS will substitute for Part 2 of the final. Both parts of the final may be substituted. In fact, it’s encouraged!

 

Timely completion of assignments is an important element of this course, as new concepts build upon the foundation of earlier concepts. Students who productively manage their time and complete assignments as required will be rewarded for their effort. This category represents 10% of your final course grade, so it is not terribly damaging if events prevent you from completing assignments on time. However, we hope it will encourage you to get back on track quickly and seek help with the material if needed. Each week will follow the same pattern: simulation trainings are due Thursdays by 10pm; chapter projects are due Mondays by 10pm. During the last week of the course, all submissions are due by Thursday, October 13^th at 10pm.

Training activities are required and will be graded. Training will always remain open, however. Thus, even though a due date has passed, students may return to training and repeat training as often as desired. For grading purposes, only the first attempt will be added to the gradebook in Blackboard. Trainings are set in learning mode, so each student should be able to obtain a 100 on each training. As long as you do not give up, this is a nice way to add some points to your grade.

Chapter Projects entail downloaded files that you alter based upon a set of instructions and then upload to MyITLab for grading. Students are permitted two attempts on each of these projects. Students are encouraged to locate and correct any errors on the first attempt in order to support learning and integration of the chapter concepts. The higher grade of the two attempts will be recorded in the Blackboard gradebook.

The Final Exam is a comprehensive exam. The exam is given in two parts and is conducted in the simulation environment in MyIT Lab.

Completion of MOS Certification Exams will satisfy the Final Exam requirements (see below).

*If you have already obtained some MOS certifications, speak with your instructor about additional/alternative MOS certifications that will substitute for the Final Exam.

All work (except for the Final Exam) is provided for each student at the beginning of the semester. It is
your responsibility to ensure all work is completed by the scheduled dates.

Please consult the course calendar for due dates on all assignments.  The CIS Department implements a “No Late Work Policy.”

Attendance

DAILY – Check your AC email (xxxxx@amarillocollege.com) and any course announcements in AC Connect/Blackboard for communications and additional instructions.

For successful completion of the course, students should anticipate spending 10 – 12 hours outside of class developing skills and completing assignments.

Calendar

Additional Information

 

IMPORTANT DATES TO REMEMBER
August 22		8-week online courses begin
August 29		Census Day – last day to drop with full refund
September 5		Labor Day – AC closed
October 4		Last Day to Withdraw – 8 week courses
October 13		Last day of course
October 14 – October 23		Fall Break

 

Social Services Office at Amarillo College:

Resources for social services and/or emergency services for students are available at:

http://www.actx.edu/resources/

Please advise your instructor of any situation that is interfering with your performance in the class and take advantage of the resources available through the Social Services Office.

CIS Labs:

2nd Floor Byrd Building.  Labs open 7 days a week.  Students can get help with this course as well as other technical help.

Helpful Links:

CIS Web Site: http://cis.actx.edu

Direct link to AC Connect portal and courses as well as your AC Connect email- https://acconnect.actx.edu/. You will log in with the same ID and password you use for WebAdvisor.  Contact AskAC (806-371-5000) for help if you have trouble with your log in.

AskAC -  http://www.actx.edu/contact/-   Please contact AskAC for technical help. Contact your instructor for help with this class. 

Student Help Center -  http://www.actx.edu/ctl/index.php?module=article&id=178-   Offers technical help to AC students 

Writers' Corner:

If you feel you need help organizing and writing course work, check this out:
Writers’ Corner: Tutoring with Pizzazz - http://www.actx.edu/english/index.php?module=article&id=36. Writers' Corner is a great resource for help with writing papers and assignments. They can't help you with the content of your work, but they can help you write your work in the proper format.

AC Distance Education Home Page -  http://www.actx.edu/de/-   Information on requirements and taking an online course. 

Learn about using AC Connect (Blackboard) and using features of our course by reviewing the following tutorials:

Blackboard On Demand Learning Center for Students– http://ondemand.blackboard.com/students.htm

AC Connect Student Resources- http://www.actx.edu/ctl/index.php?module=article&id=222