Technical and Business Writing Syllabus for 2016-2017
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Instructor Information

Office Hours

Spring 2026 office hours will be from 8:30 a.m. to 10:30 a.m. on Mondays and Wednesdays.  You can email me or send me a message through Blackboard at any time of any day of the week. Response times to emails are usually from 2 to 24 hours or possibly 48 hours on the weekend. I may not answer messages on Sunday. 

Course Information

Recording Policy

Disability Statement

If you have a disability (learning, mental, physical) that affects your ability to participate effectively and have access to any program or service at Amarillo College please contact Disability Services at (806) 345-5639 . Our offices are located in the Student Service Center office 112. More information may be found at www.actx.edu/disability.
Disability Services facilitates access to all programs and services according to the ADA, Americans with Disabilities Act and Section 504 of the Rehabilitation Act, as well as other federal and state laws.

Amarillo College Web Accessibility Policy Statement

Amarillo College is committed to providing equal access to all programs and services, including all working, learning, and service environments that affect equal access for persons with disabilities. This commitment to provide equal access and opportunity for persons with disabilities is in compliance with federal and state law. Amarillo College also strives to provide Electronic and Information Resources (EIR) that are accessible to all authorized users.

If you find you are unable to access material in an accessible format please contact the Disability Services Office at (806) 345-5639 . This office will work in conjunction with other campus resources to address and accommodate your issue in a timely manner.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

Administrative Drop Policy

Students who do not attend class on or prior to the census date will be administratively dropped. Effective Fall, 2016

Student Withdrawal Procedures

Students who wish to withdraw from a class must:

  • consult with their instructor to obtain a signed academic withdrawal request form to submit to the AskAC department for processing
  • consult with the financial aid office if receiving financial aid
  • consult with the Veterans Benefit Coordinator if receiving veteran benefits
  • consult with their academic advisor to determine how withdrawing may affect their enrollment in future semesters
    • NOTE:  The Texas Education Code stipulates that students attending Texas institutions of higher education for the first time fall 2007 and later may not withdraw from more than six courses during their academic career, including courses from which transfer students have withdrawn at other Texas institutions of higher education. (Senate Bill 1231) Rule 4.10.

Privacy Statement

The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

ENGL-2311-006 Technical and Business Writing

Prerequisites

Prerequisite: ENGL 1301

Course Description

Intensive study of and practice in professional settings. Focus on the types of documents necessary to make decisions and take action on the job, such as proposals, reports, instructions, policies and procedures, e-mail messages, letters and descriptions of products and services. Practice individual and collaborative processes involved in the creation of ethical and efficient documents.

Student Resources Student Resources Website

Department Expectations

English Department Plagiarism Policy (Revised Spring, 2013):

The English Department takes plagiarism seriously.

Plagiarism is defined as the following:  the use of someone else’s exact words that are neither quoted nor cited; paraphrasing someone else’s words without citing them; or using someone else’s research without citing it.

Student plagiarism in the Amarillo College English Department is internally tracked.  To clarify, records will be kept in the Department of those students who have plagiarized.  At the beginning of each new semester, the names of students who plagiarized the previous semester will be sent to all English Department faculty. 

Plagiarism may receive a penalty of a zero.  A subsequent infraction will be deemed a reason for expulsion from the class. At this point, the case will be referred to the Vice President of Student Affairs.

Note: Self-plagiarism will be discussed with the class by each instructor and infractions for such are left up to the individual instructor’s discretion.

 

 

Occupational License Disclaimer

Hours

(3 sem hrs; 3 lec)

Class Type

Online Course

Syllabus Information

Textbooks

 

Required Textbook

Strategies for Technical Communication in the Workplace, 3rd edition. By Laura J. Gurak and John M. Lannon.  Pearson Publishing. 2016.

Supplies

Other Supplies

Students need frequent access to:

  • a reliable computer with
  • Internet access

If you have computer software difficulties, call 371-5000 immediately for help. As a back-up, computers are available in the English Writing Lab, Ordway Hall and the Ware Commons on the Washington Street Campus. Bring a USB drive to save your work, or work in Google Drive so your work is not lost. Check the English Computer Writing Lab Policies (www.actx.edu/english/) for open hours and other information.

Student Performance

Course Objectives

Learning Outcomes

Upon successful completion of this course, students will:

  1. Recognize, analyze, and accommodate diverse audiences.
  2. Produce documents appropriate to audience, purpose, and genre.
  3. Analyze the ethical responsibilities involved in technical communication.
  4. Locate, evaluate, and incorporate pertinent information.
  5. Develop verbal, visual, and multimedia materials as necessary, in individual and/or collaborative projects, as appropriate.
  6. Edit for appropriate style, including attention to word choice, sentence structure, punctuation, and spelling.
  7. Design and test documents for easy reading and navigation.
  8. In addition to the learning outcomes, students will discuss topics on producing work in the technical writing and business communication field.

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

Behavior

CODE OF STUDENT CONDUCT: All rules and regulations set forth in the “Student Code of Conduct” section in the current edition of the Students’ Rights and Responsibilities publication will be followed in this course (see link above).

Disrespect will not be tolerated.  While students are expected to express their own ideas and opinions in the discussion section of this course, students are also expected to use words that are appropriate for a classroom situation. No cursing, personal insults, or disrespectful language will be tolerated. Violation of this rule will result in the student being barred from using the discussion portion of the course, which will result in the loss of points for discussion contributions

The discussion forums in this class provide a great opportunity for you to practice your technical writing style.  Proofread and spell-check your discussion posts, and check your posts and replies for clarity and accuracy. As with emails, avoid using text-message style abbreviations. In addition, proofread your posts for tone. A successful writer is ever-mindful of his/her audience, and your posts should be courteous and professional—even if you are disagreeing with a classmate. Discussion posts with numerous spelling and grammar errors an inappropriate tone will not receive credit.

Other Responsibilities

  • Check your grades regularly in Blackboard. If you have any questions or concerns about your grades, please talk to me as soon as possible.
  • If you have questions or concerns about any assignment grade, you must meet with me about your concerns BEFORE the week of finals.
  • Read the plagiarism policy on the top of this syllabus. Plagiarism is a serious offense and will result in a zero on the assignment. If you are concerned about plagiarism or are not sure whether you’ve cited sources correctly, please schedule a visit with me or with the Writers’ Corner.

Grading Criteria

Grade Determination

Grades will be based on the following system:  
                A             90-100= high achievement
                B             80-89= above average achievement
                C             70-79= satisfactory achievement
                D             60-69= unsatisfactory achievement
                F              0-59= unacceptable

Grade Percentages of Assignments

Grade Breakdown

8 Discussions (1% each)                    8%    

8 Quizzes (1% each)                           8%

Email Assignment                               4%

Memo of Introduction                          10%

Cover Letter and Resume                    10%

Instructions                                          5%

Proposal                                              10%

Progress Report                                  10%

Illustration Assignment                        5%

Peer Edit Formal Report                     5%

Formal Report                                     15%

Final Exam                                          10%

*Note that  of your grade is the writing assignments. Within this category, some assignments will be worth more points than others. For instance, your recommendation report, a lengthy assignment, will be worth 15% while other smaller assignments will be worth less.

Discussions: For full credit in the discussion forums, your initial thread must be a minimum word count of 150 words, and you must respond to at least two classmates with a thorough response of 50 words for each response.

Assignment Criteria

Most writing assignments will have a grading rubric that will set forth the criteria for grading.

Tutoring

TUTORING:  You can use SMARTHINKING (click), online tutoring available through the AC website.  Be advised that the Smartthinking tutoring service has a 2-3 day turnaround, so you need to submit work well before the due date to be sure to receive timely feedback from a tutor.

If you are near the AC campus, you are welcome to visit the Writer's Corner (click) located in Ordway Hall to get help with your assignments.

 

Assignment Submission and Late Work

Assignment Submission:

  • Please submit each assignment in its designated place in Blackboard. Please follow instructions for naming each file before submitting it in Blackboard.
  • I will not accept assignments submitted through email unless I have specifically told you to email an assignment to me.
  • Assignments must be submitted in .doc or pdf format. I will not accept work submitted in a format other than .doc or .pdf.
  • Save your work carefully and diligently. If you do not have a thumb drive, you may want to create your documents in Google Docs so you don’t have to worry about saving. If you work in Google Docs, you can save your work in .pdf or .doc before you submit it in Blackboard.

Late work will not be accepted. Because this is a fast-paced 8-week course, you must complete assignments by the due date. Any assignment turned in after the due date at midnight is late. I understand that technical problems occur and life issues sometimes interfere with assignments, but I am counting on your commitment to this class despite life's setbacks. When you can, work on assignments ahead of their due dates. If a situation arises that interferes with your turning in work in a timely manner, please email or call me.

Assignment Due Dates:    Exact due dates for assignments are not specified on this syllabus. Please check your lessons and Blackboard course calendar for exact assignment due dates.

Attendance

"Attendance" in an Online Course

Log in every day. In an online course, participation is extremely important. All lessons are available, and assignments, quizzes, and discussions are due by midnight of their due dates (See Blackboard Calendar for exact dates).  Lack of participation and submission of assignments in a timely manner will be taken into account when the final grade is determined. You hurt yourself when you fall behind schedule.

Students are expected to participate actively in this online course. Participation means:

  • Logging in to the course every day, at least to check mail and read announcements. I watch when students last logged in.
  • Checking email regularly in your Amarillo College GMail account. I frequently send emails that explain course updates or include course notes, so please check your AC Gmail account as often as possible.
  • Reading chapters from the textbook when assigned.  You must read the textbook to pass quizzes and do well on assignments!
  • Completing and submitting weekly assignments by due dates
  • Reading and posting discussion messages as assigned.
  • Taking online quizzes and the final exam.

Withdrawal

An online course can be demanding for students.  Since there is no set meeting time, you must discipline yourself to read the text, participate in discussions, and complete assignments on time.  I hope you are committed to this process.  If you are, you should succeed in this class.  That said, I also hope you know that a real person (that's me!) is here to grade your assignments, monitor your progress, adjust due dates and assignments accordingly, and answer any questions you may have.

If during the semester you consider dropping, please check with me first for an alternate plan that protects your investment in this course and gives you an opportunity to complete it.  Remember that the deadline for drops this semester is 12/7/16.

Withdrawing early from a class could affect scholarship or financial aid monies.  Check with a counselor or advisor before you withdraw from any class.

Calendar

Course Outline

Click on the course calendar link within the course for assignment due dates.

This outline gives you an idea of which chapters will be read and when major assignments are due. Check your class calendar in Blackboard for specific due dates. 

This course outline is subject to change, so regularly check your Blackboard course calendar and email for updates.

 

8 WEEK COURSE SCHEDULE

Week 1. Workplace Writing and Technical Communication, Memos and Letters.

Read Chapters 1, 3, and 10.

Discussion 1 and Quiz 1 due

DUE: Memo of Introduction & email asg.

 

Week 2. Style, Design, and Structure of Technical Documents. Resume.

Read Chapters  5, 6, and 9.

Discussion 2 and Quiz 2 due.

DUE: Resume and Cover Letter Assignment

 

Week 3. Informal Reports. Proposals.  

Read Chapters 8, 15, and 17.

Discussion 3 and Quiz 3 due

DUE: Proposal Assignment

 

Week 4. Reports, Visuals, Emails and Text Messages.

Read Chapter 2, 7, 18. Review Appendix A.

Discussion 4 and Quiz 4 due.

DUE: Illustration Assignment

 

Week 5. Informal and Formal Reports. Progress Reports.  

Read Chapter 16 and pages 283-286 (Progress Reports).

Discussion 5 and Quiz 5 due

DUE: Progress Report Assignment

 

Week 6. Oral Presentations. Ethics.

Read Chapters 4 and 21.

Discussion 6 and Quiz 6 due.

DUE: Formal Report with front and end matter due.

 

Week 7. Instructions.  

Read Chapters 13.

Discussion 7 and Quiz 7 due

DUE: Instruction Assignment

 

Week 8. Course Wrap-up.

Discussion 8 and Quiz 8 due

Final Exam

Additional Information

Final Exam:

Information about final exam will be posted in Blackboard.

Syllabus Created on:

10/22/16 8:39 AM

Last Edited on:

10/22/16 9:31 AM