Dental Office Management Syllabus for 2017-2018
Return to Syllabus List

Instructor Information

Course Information

Title IX and Sexual Misconduct Reporting

Recording Policy

Disability Statement

If you have a disability (learning, mental, physical) that affects your ability to participate effectively and have access to any program or service at Amarillo College please contact Disability Services at (806) 345-5639 . Our offices are located in the Student Service Center office 112. More information may be found at www.actx.edu/disability.
Disability Services facilitates access to all programs and services according to the ADA, Americans with Disabilities Act and Section 504 of the Rehabilitation Act, as well as other federal and state laws.

Amarillo College Web Accessibility Policy Statement

Amarillo College is committed to providing equal access to all programs and services, including all working, learning, and service environments that affect equal access for persons with disabilities. This commitment to provide equal access and opportunity for persons with disabilities is in compliance with federal and state law. Amarillo College also strives to provide Electronic and Information Resources (EIR) that are accessible to all authorized users.

If you find you are unable to access material in an accessible format please contact the Disability Services Office at (806) 345-5639 . This office will work in conjunction with other campus resources to address and accommodate your issue in a timely manner.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

Administrative Drop Policy

Students who do not attend class on or prior to the census date will be administratively dropped. Effective Fall, 2016

Student Withdrawal Procedures

Students who wish to withdraw from a course must complete all steps indicated on the Academic Withdrawal Request form by the course withdrawal deadline.

NOTE: Students who are attending Texas institutions of higher education, for the first time fall 2007 and later, may not withdraw from more than six courses during their academic career. This withdrawal limitation does not include dual credit or developmental classes (Senate Bill 1231 Rule 4.10.) For more information on Drop and Withdrawal Policies, please visit the Registrar's Office Web site.

Privacy Statement

The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

DNTA-1251-001 Dental Office Management

Prerequisites

Course Description

Use computers/and or manual systems to process dental information and interpret and practice learned dental office management skills.

Student Resources Student Resources Website

Department Expectations

Occupational License Disclaimer

Notice to Students enrolled in an educational program for preparation of issuance of certain occupational licenses:

Students enrolled in an educational program in preparation for obtaining certain occupational licenses are potentially ineligible for such license if the student has been convicted of an offense. For further information, please contact your advisor, the Legal Clinic, or the faculty member in charge of the educational program that you seek to enroll in. The further information you will receive will include notification to you of your right to request a criminal history evaluation letter from the licensing authority in order to clarify your particular situation.

Hours

(2 sem hrs; 1 lec, 2 lab)

Class Type

On Campus Course

Syllabus Information

Textbooks

Required Text

The Administrative Dental Assistant 4th ed.; Linda J. Gaylor, Elsevier, Inc. 

Modern Dental Assisting 11th ed.; Doni Bird, Debbie S. Robinson; Saunders Elsevier, Inc

Supplies

Pens and Pencils

Computer or Internet Access for BlackBoard (Home, Public Library, AC Computer Lab)

Laptop or Tablet for Classroom access to E-Book

Student Performance

Given the course textbook, personal notes, and handouts, the student should:
    1.   Learn technical terminology, facts, theories and principals associated with the operations of the dental office business side.

    2.   Apply knowledge learned in class to a dental office setting.

    3.   Evaluate the learning experience from the perspective of the specific course objectives.

   
 

1.   Describe the dental front office setting and the business conducted there.

2.   Describe the role of the office manager in appointments, financial agreements, referrals

3.   Describe and demonstrate confidentiality of patient records

4.   Discuss steps to diffuse patient anger

5.   Demonstrate proper filing methods

6.   Demonstrate proper charting, note taking and recording of patient information in the computer using Eagelsoft software

7.   Demonstrate a  proper treatment plan and make appropriate financial arrangements

8.   Write various professional correspondence to referring dentists, new patients, etc.

9.   Prepare fictitious orders for dental supplies, Demonstrate proper inventory control

10.  Demonstrate various techniques used for scheduling a variety of patients including proper management of recall appointments

11.   Create a professional resume

12.  Create a fictitious patient chart

 

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

Students are expected to come to class prepared for the session. That includes reading the assignment prior to class, completing patient charts and other outside work. All work is considered to be performed individually unless SPECIFIED by the instructor as a group project.

Grading Criteria

Adjunct Faculty

Erica Brassfield, BS, RDH, CDA edbrassfield@actx.edu

Rm 128 Office Hours Available Upon Request

Cassie Hall, AS, CDA, RDA  cmnirschl@actx.edu

Rm 128 Office Hours Available Upon Request 

Emilee Evans, RDA e0510635@actx.edu

Major exams          30%

Resume                 10%

Assignment           35%

Final                       25%

 

The following grading scale will be used for all Dental Assisting courses:

A = 93 to 100

B = 83 to 92

C = 75 to 82

F = Below 75

In order to be fair to students who are present and perform the required tasks and because of time restraints, most missed work, especially lab and clinical work can not be made up. Lab and clinical assignments involve the use of a partner. Without you they can not perform their assignments.

Missed written exams maybe made up on the designated "make-up" days. These dates will be given at the start of the class. In order to be fair to the students who take the exam at the scheduled time, make-up exams will lose 5% of their original value. Please note that make-up exams are most often one to five essay type questions.

 

Attendance

Regular attendance is necessary for satisfactory achievement of the Dental Assisting Program. Therefore, it is the responsibility of the student to attend class. Due to the amount of information contained in the course work, the student who plans to succeed should attend all lectures, labs, and clinical sessions regularly and promptly. The student will need to come to class on time, fully prepared for that session, with the necessary materials.

There is no distinction between an excused or unexcused absence. In each course, you may have up to TWO absences without it affecting your final grade. On the third absence, the final grade for the course will be reduced by 2 points. On the fourth absence, the final grade for the course will be reduced by 4 points. On the fifth absence, the overall grade will be reduced by 10 points. On the sixth absence, the student will be required to repeat the course. Attendance will be recorded at the beginning of each session. If the student is not present when attendance is taken the student is counted absent. Two bonus points will be added to the final grade for perfect attendance.

Calendar

Additional Information