Technical and Business Writing Syllabus for 2018-2019
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Instructor Information

Office Location

Moore County Campus 161

Office Hours

Course Information

Recording Policy

Disability Statement

If you have a disability (learning, mental, physical) that affects your ability to participate effectively and have access to any program or service at Amarillo College please contact Disability Services at (806) 345-5639 . Our offices are located in the Student Service Center office 112. More information may be found at www.actx.edu/disability.
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If you find you are unable to access material in an accessible format please contact the Disability Services Office at (806) 345-5639 . This office will work in conjunction with other campus resources to address and accommodate your issue in a timely manner.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

Administrative Drop Policy

Students who do not attend class on or prior to the census date will be administratively dropped. Effective Fall, 2016

Student Withdrawal Procedures

Students who wish to withdraw from a course must complete all steps indicated on the Academic Withdrawal Request form by the course withdrawal deadline.

NOTE: Students who are attending Texas institutions of higher education, for the first time fall 2007 and later, may not withdraw from more than six courses during their academic career. This withdrawal limitation does not include dual credit or developmental classes (Senate Bill 1231 Rule 4.10.) For more information on Drop and Withdrawal Policies, please visit the Registrar's Office Web site.

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The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

ENGL-2311-020 Technical and Business Writing

Prerequisites

Prerequisite: ENGL 1301

Course Description

Intensive study of and practice in professional settings. Focus on the types of documents necessary to make decisions and take action on the job, such as proposals, reports, instructions, policies and procedures, e-mail messages, letters and descriptions of products and services. Practice individual and collaborative processes involved in the creation of ethical and efficient documents.

Student Resources Student Resources Website

Department Expectations

Occupational License Disclaimer

Notice to Students enrolled in an educational program for preparation of issuance of certain occupational licenses:

Students enrolled in an educational program in preparation for obtaining certain occupational licenses are potentially ineligible for such license if the student has been convicted of an offense. For further information, please contact:

Melodie Graves
Justice Involved Advocate
Student Service Center 117
mgraves24@actx.edu
806-371-5995
Make appointment at https://melodiegraves.youcanbook.me

You can also contact the Legal Clinic, or the faculty member in charge of the educational program that you seek to enroll in. The further information you will receive will include notification to you of your right to request a criminal history evaluation letter from the licensing authority in order to clarify your particular situation.

Hours

(3 sem hrs; 3 lec)

Class Type

On Campus Course

Syllabus Information

Textbooks

 

Required Textbook

 

Gurak, Laura J. and John Lannon.Revel for Strategies for Technical Communication in the Workplace. 4th edition. 2019.

This is an access code and book that must be purchased through the AC bookstore.

 

 

Supplies

Other Supplies

Students need frequent access to:

  • a reliable computer with
  • Internet access

If you have computer software difficulties, call 371-5000 immediately for help. As a back-up, computers are available at the Moore County Campus. Bring a USB drive to save your work, or work in Google Drive so your work is not lost. 

Student Performance

Course Objectives

Learning Outcomes

Upon successful completion of this course, students will:

  1. Recognize, analyze, and accommodate diverse audiences.
  2. Produce documents appropriate to audience, purpose, and genre.
  3. Analyze the ethical responsibilities involved in technical communication.
  4. Locate, evaluate, and incorporate pertinent information.
  5. Develop verbal, visual, and multimedia materials as necessary, in individual and/or collaborative projects, as appropriate.
  6. Edit for appropriate style, including attention to word choice, sentence structure, punctuation, and spelling.
  7. Design and test documents for easy reading and navigation.

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

Behavior

CODE OF STUDENT CONDUCT: All rules and regulations set forth in the “Student Code of Conduct” section in the current edition of the Students’ Rights and Responsibilities publication will be followed in this course (see link above).

Disrespect will not be tolerated.  While students are expected to express their own ideas and opinions in this course, students are also expected to use words that are appropriate for a classroom situation. No cursing, personal insults, or disrespectful language will be tolerated. Violation of this rule will result in the loss of points.

Other Responsibilities

  • Check your grades regularly in Blackboard. If you have any questions or concerns about your grades, please talk to me as soon as possible.
  • If you have questions or concerns about any assignment grade, you must meet with me about your concerns BEFORE the week of finals.
  • Read the plagiarism policy on the top of this syllabus. Plagiarism is a serious offense and will result in a zero on the assignment. If you are concerned about plagiarism or are not sure whether you’ve cited sources correctly, please schedule a visit with me or with the Writers’ Corner.

Grading Criteria

Grade Determination

Quizzes: 20%

Minor Assignments: 20%

Writing Assignments (Letter, Proposal, Resume): 25%

Formal Analytical Report: 20%

Final Exam: 15%

Grades will be based on the following system:               

                A             90-100=high achievement 
                B             80-89= above average achievement
                C             70-79= satisfactory achievement 
                D             60-69= unsatisfactory achievement 
                F              0-59= unacceptable

Discussions: For full credit in the discussion forums, your initial thread must be the minimum word count specified on the discussion, and you must respond to at least two classmates.

Assignment Criteria and Feedback Policy

A rubric is provided for each writing assignment that will set forth the criteria for grading.

Timely instructor feedback is important for student success. However, writing assignments often take time to grade, and I strive to give helpful comments on each assignment. To that end, I will make every effort to grade your written work quickly:

  • Quizzes, for the most part, are graded automatically in Blackboard.
  • Major writing assignments will be graded within 5 days from the due date.

Tutoring

TUTORING:  Writer's Corner is available in the library (tutoring center) at the Moore County Campus. You can also use SMARTHINKING (click), online tutoring available through the AC website.  Be advised that the Smartthinking tutoring service has a 2-3 day turnaround, so you need to submit work well before the due date to be sure to receive timely feedback from a tutor.

Assignment Submission and Late Work

Assignment Submission:

  • Please submit each assignment in its designated place in Blackboard. Please follow instructions for naming each file before submitting it in Blackboard.
  • I will not accept assignments submitted through email unless I have specifically told you to email an assignment to me.
  • Assignments must be submitted in .doc or .pdf format. I will not accept work submitted in a format other than .doc or .pdf.
  • Save your work carefully and diligently. If you do not have a thumb drive, you may want to create your documents in Google Docs so you don’t have to worry about saving. If you work in Google Docs, you can save your work in .pdf or .doc before you submit it in Blackboard.

Late work will not be accepted. Because this is a fast-paced 8-week course, you must complete assignments by the due date.  Most assignments are due on Sundays by 11:59 PM.; however, there are exceptions, so please check the course calendar for specific due dates.  I understand that technical problems occur and life issues sometimes interfere with assignments, but I am counting on your commitment to this class despite life's setbacks. When you can, work on assignments ahead of their due dates. If a situation arises that interferes with your turning in work in a timely manner, please email or call me.

Attendance

 

Withdrawal

An 8 Week course can be demanding for students.  You must discipline yourself to read the text, participate in discussions, and complete assignments on time.  I hope you are committed to this process.  If you are, you should succeed in this class.  

If during the semester you consider dropping, you must check with me first. The deadline for withdrawal is December 5, 2018

NOTE: Withdrawing early from a class could affect scholarship or financial aid monies. 

INSTRUCTOR WITHDRAWAL POLICY: The student must fill out a form to drop the course.  It must be signed by you, the instructor, and the advisor.

Calendar


Course Outline

Click on the course calendar link within the course for assignment due dates.

This outline gives you an idea of which chapters will be read and when major assignments are due. Check your class calendar in Blackboard for specific due dates.

 

Module 1: Principles of Workplace Writing

Week 1

Introductions: Intro. Discussion

Read Chapters 1 and 3 (Technical Communication Basics)

Introduction Memo

Quizzes: Syllabus and Chapter 1

 

Module 2: Common Workplace Correspondence and Resumes

Week 2

Read Chapters 4, 18, and 10 (Ethics, Emails, Texts, Letters, and Memos)

Quiz: Ch. 10

Ethics group assignment

Business letter practice

Claim Letter Assignment

Week 3

Read Chapters 6 and 8 (Writing Style and Document Design)

Read Chapter 9 (Job Application Materials)

Resume Assignment

Quiz: Ch. 6 and 8

Vet memo revision



 

Module 3: Research and Report Writing

Week 4

Read Chapter 17 and 2 (Proposals and Research Process)

Ch. 2 Quiz

Proposal Assignment

Week 5

Read Chapters 15 and 16 (Reports), Chapter 5 (Structuring Information)

Quiz: Ch. 5

Research for Report

Week 6

Chapter 7 (Visuals)

Visuals group presentation

Research Discussion

Research for Report

Week 7

Report Draft Workshop

Report Final Draft Due

Week 8

Review and Final Exam

 

Additional Information

Office Hours:  Monday-Thursday 3:15-4:00 PM

Writer's Corner Hours:  9:00-Noon

Syllabus Created on:

10/01/18 1:34 PM

Last Edited on:

10/09/18 2:05 PM