Technical and Business Writing Syllabus for 2019-2020
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Instructor Information

Office Location

Ordway Hall 103C

Office Hours

Office Hours for Spring II 2024 are Tuesday and Thursday from  7-9 a.m. or by appointment. You can also schedule an appointment with me outside these hours or see me right after class.  You can email me or send me a message through Blackboard at any time of any day of the week. Response times to emails are usually from 2 to 24 hours or possibly 48 hours on the weekend. 

Course Information

COVID-19 Protocols

Recording Policy

Disability Statement

If you have a disability (learning, mental, physical) that affects your ability to participate effectively and have access to any program or service at Amarillo College please contact Disability Services at (806) 345-5639 . Our offices are located in the Student Service Center office 112. More information may be found at www.actx.edu/disability.
Disability Services facilitates access to all programs and services according to the ADA, Americans with Disabilities Act and Section 504 of the Rehabilitation Act, as well as other federal and state laws.

Amarillo College Web Accessibility Policy Statement

Amarillo College is committed to providing equal access to all programs and services, including all working, learning, and service environments that affect equal access for persons with disabilities. This commitment to provide equal access and opportunity for persons with disabilities is in compliance with federal and state law. Amarillo College also strives to provide Electronic and Information Resources (EIR) that are accessible to all authorized users.

If you find you are unable to access material in an accessible format please contact the Disability Services Office at (806) 345-5639 . This office will work in conjunction with other campus resources to address and accommodate your issue in a timely manner.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

The Tutoring for Success policy applies to any student whose grade or performance in the course falls below a departmentally determined minimum threshold. In either of those cases, the instructor will direct the student to the appropriate tutoring service, which may be faculty-led, discipline-specific, and/or general. Under this policy, the instructor will follow specific departmental guidelines governing the use, duration, and grade component of the tutoring need.

Administrative Drop Policy

Students who do not attend class on or prior to the census date will be administratively dropped. Effective Fall, 2016

Student Withdrawal Procedures

Students who wish to withdraw from a course must complete all steps indicated on the Academic Withdrawal Request form by the course withdrawal deadline.

NOTE: Students who are attending Texas institutions of higher education, for the first time fall 2007 and later, may not withdraw from more than six courses during their academic career. This withdrawal limitation does not include dual credit or developmental classes (Senate Bill 1231 Rule 4.10.) For more information on Drop and Withdrawal Policies, please visit the Registrar's Office Web site.

Privacy Statement

The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

ENGL-2311-007 Technical and Business Writing

Prerequisites

Prerequisite: ENGL 1301

Course Description

Intensive study of and practice in professional settings. Focus on the types of documents necessary to make decisions and take action on the job, such as proposals, reports, instructions, policies and procedures, e-mail messages, letters and descriptions of products and services. Practice individual and collaborative processes involved in the creation of ethical and efficient documents.

Student ResourcesStudent Resources Website

Department Expectations

STUDENT PRINTING PROCEDURES

For students to put money on their account, they must go to this website https://acprinthub.actx.edu/myprintcenter/ and either use PayPal account or their credit/debit card to add money, or they can go to the Student Services building to add money with credit/debit or with cash. Neither Writers’ Corner or the Writing Lab can add money to the account.

However, if the students need help adding money to their account, we can help them do that here in the lab. All students are responsible for adding money to their own account. But students need to have money on their own account in order to print anywhere on campus.

English Department Plagiarism Policy (Revised Spring, 2013):

The English Department takes plagiarism seriously.

Plagiarism is defined as the following:  the use of someone else’s exact words that are neither quoted nor cited; paraphrasing someone else’s words without citing them; or using someone else’s research without citing it.

Student plagiarism in the Amarillo College English Department is internally tracked.  To clarify, records will be kept in the Department of those students who have plagiarized.  At the beginning of each new semester, the names of students who plagiarized the previous semester will be sent to all English Department faculty. 

Plagiarism may receive a penalty of a zero.  A subsequent infraction will be deemed a reason for expulsion from the class. At this point, the case will be referred to the Vice President of Student Affairs.

Note: Self-plagiarism will be discussed with the class by each instructor and infractions for such are left up to the individual instructor’s discretion.

Occupational License Disclaimer

Notice to Students enrolled in an educational program for preparation of issuance of certain occupational licenses:

Students enrolled in an educational program in preparation for obtaining certain occupational licenses are potentially ineligible for such license if the student has been convicted of an offense. For further information, please contact:

Melodie Graves
Justice Involved Advocate
Student Service Center 117
mgraves24@actx.edu
806-371-5995
Make appointment at https://melodiegraves.youcanbook.me

You can also contact the Legal Clinic, or the faculty member in charge of the educational program that you seek to enroll in. The further information you will receive will include notification to you of your right to request a criminal history evaluation letter from the licensing authority in order to clarify your particular situation.

Hours

(3 sem hrs; 3 lec)

Class Type

Online Course

Syllabus Information

Textbooks

 

Required Textbook

This class will use two required texts: an OER free, online textbook and a small textbook that is sold at the AC bookstore.  Previously the syllabus was wrong on the textbooks needed for this ENGL 2311 Course.  The books are:

This class is using a free OER text: Technical Writing.  It can be downloaded at  https://openoregon.pressbooks.pub/technicalwriting/ Click on the URL address to go to the website and download the book.

AND

A Rhetoric Handbook for English 1301, 1302, and 2311 4th ed. MacMilliam, 2019. 

Supplies

Students must have access to a computer and the internet.  If you don't have a computer, then you have access to a computer in the AC library or AC computer labs, or you can see the book store to see about renting a computer.

This course requires students to use a word processing program and Blackboard for course content and for submitting work, and Blackboard email for communication purposes. Students must submit work and communicate through these programs in order to pass this course. Work must be saved and submitted to Blackboard as Microsoft Word or PDF documents. 

Late work is not accepted for this course. To pass, all work for this class must be turned in.

Other Supplies

Students need frequent access to:

  • a reliable computer with
  • Internet access
  • a flash/USB/Jump drive to save work

If you have computer software difficulties, call 371-5000 immediately for help. As a back-up, computers are available in the English Writing Lab, Ordway Hall and the Ware Commons on the Washington Street Campus. Bring a USB drive to save your work, or work in Google Drive so your work is not lost. Check the English Computer Writing Lab Policies (www.actx.edu/english/) for open hours and other information. Other computers are available in the library and other computer labs on campus.

Student Performance

Course Objectives

Learning Outcomes

Upon successful completion of this course, students will:

  1. Recognize, analyze, and accommodate diverse audiences.
  2. Produce documents appropriate to audience, purpose, and genre.
  3. Analyze the ethical responsibilities involved in technical communication.
  4. Locate, evaluate, and incorporate pertinent information.
  5. Develop verbal, visual, and multimedia materials as necessary, in individual and/or collaborative projects, as appropriate.
  6. Edit for appropriate style, including attention to word choice, sentence structure, punctuation, and spelling.
  7. Design and test documents for easy reading and navigation.
  8. In addition to the learning outcomes, students will discuss topics on producing work in the technical writing and business communication field.

 

English Department Plagiarism Policy (Revised Spring, 2013):

The English Department takes plagiarism seriously.

Plagiarism is defined as the following:  the use of someone else’s exact words that are neither quoted nor cited; paraphrasing someone else’s words without citing them; or using someone else’s research without citing it.

Student plagiarism in the Amarillo College English Department is internally tracked.  To clarify, records will be kept in the Department of those students who have plagiarized.  At the beginning of each new semester, the names of students who plagiarized the previous semester will be sent to all English Department faculty. 

Plagiarism may receive a penalty of a zero.  A subsequent infraction will be deemed a reason for expulsion from the class. At this point, the case will be referred to the Vice President of Student Affairs.

Note: Self-plagiarism will be discussed with the class by each instructor and infractions for such are left up to the individual instructor’s discretion.

 

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

Behavior

CODE OF STUDENT CONDUCT: All rules and regulations set forth in the “Student Code of Conduct” section in the current edition of the Students’ Rights and Responsibilities publication will be followed in this course (see link above).

Disrespect will not be tolerated.  While students are expected to express their own ideas and opinions in the discussion section of this course, students are also expected to use words that are appropriate for a classroom situation. No cursing, personal insults, or disrespectful language will be tolerated. Violation of this rule will result in the student being barred from using the discussion portion of the course, which will result in the loss of points for discussion contributions

The discussion forums in this class provide a great opportunity for you to practice your technical writing style.  Proofread and spell-check your discussion posts, and check your posts and replies for clarity and accuracy. As with emails, avoid using text-message style abbreviations. In addition, proofread your posts for tone. A successful writer is ever-mindful of his/her audience, and your posts should be courteous and professional—even if you are disagreeing with a classmate. Discussion posts with numerous spelling and grammar errors an inappropriate tone will not receive credit.

Other Responsibilities

  • Check your grades regularly in Blackboard. If you have any questions or concerns about your grades, please talk to me as soon as possible.
  • If you have questions or concerns about any assignment grade, you must meet with me about your concerns BEFORE the week of finals.
  • Read the plagiarism policy on the top of this syllabus. Plagiarism is a serious offense and will result in a zero on the assignment. If you are concerned about plagiarism or are not sure whether you’ve cited sources correctly, please schedule a visit with me or with the Writers’ Corner.
  • Attend Class. The college attendance policy is that they expect you to attend all classes.  In this online class, attendance is participating in the class, communicating with the instructor and other students, and turning in all assignments on time. 

Grading Criteria

Grade Determination

Grades will be based on the following system:  
                A             90-100= high achievement
                B             80-89= above average achievement
                C             70-79= satisfactory achievement
                D             60-69= unsatisfactory achievement
                F              0-59= unacceptable

Grade Percentages of Assignments

Grade Percentages of Assignments

Grade Percentages of Assignments

  • Discussions (1.5% each)                                                                  10.5%
  • Quizzes (1% each)                                                                             7%
  • Introduce Yourself Discussion                                                      3%
  • Email Assignment                                                                              2%
  • Job Ad Analysis                                                                                   6%
  • Occupational Outlook Handbook analysis                               6%
  • Proposal                                                                                                10%
  • Illustration Assignment                                                                   6%
  • Midterm Reflection Assignment                                                 4.5%
  • Peer Edit Asgn. of Formal Report                                                6%
  • Revised Formal Report                                                                    15%
  • Application Letter & Resume (5% each)                                   10%
  • Written Final Exam                                                                            10%
  • Comprehensive Final Exam (Multiple Choice)                       4%

* Discussions: For full credit in the discussion forums, your initial thread must be a minimum word count of 150 words, and you must respond to at least two classmates with a thorough response of 50 words for each response. Grammar, punctuation, capitalization, and spelling count.

*Note that some assignments will be worth more points than others. For instance, your formal report, a lengthy assignment, will be worth     while other smaller assignments will be worth less.

Assignment Criteria

Most writing assignments will have a grading rubric that will set forth the criteria for grading.

Tutoring

TUTORING:  You can use SMARTHINKING (click), online tutoring available through the AC website.  Be advised that the Smartthinking tutoring service has a 2-3 day turnaround, so you need to submit work well before the due date to be sure to receive timely feedback from a tutor.

While on the AC campus,  visit the Writers' Corner (click) located in Ordway Hall to get help with your assignments. You may also submit work online to the Writers' Corner.

 

Assignment Submission and Late Work

Assignment Submission:

  • Please submit each assignment in its designated place in Blackboard. Please follow instructions for naming each file before submitting it in Blackboard.
  • I will not accept assignments submitted through email unless I have specifically told you to email an assignment to me.
  • Assignments must be submitted in .doc or pdf format. I will not accept work submitted in a format other than .doc or .pdf.
  • Save your work carefully and diligently. If you do not have a thumb drive, you may want to create your documents in Google Docs so you don’t have to worry about saving. If you work in Google Docs, you can save your work in .pdf or .doc before you submit it in Blackboard.

Late work will not be accepted. Because this is a fast-paced 8-week course, you must complete assignments by the due date. Any assignment turned in after the due date at midnight is late. I understand that technical problems occur and life issues sometimes interfere with assignments, but I am counting on your commitment to this class despite life's setbacks. When you can, work on assignments ahead of their due dates. If a situation arises that interferes with your turning in work in a timely manner, please email or call me.

Assignment Due Dates:    Exact due dates for assignments are not specified on this syllabus. Please check your lessons and Blackboard course calendar for exact assignment due dates.

Attendance

This is an online class. The class begins on 3/30/20 and ends on 5/22/20

 

Administrative Drop Policy: Students who do not attend class on or prior to the census date will be administratively dropped. Effective Fall, 2016

Keeping up with changes in a hybrid course

Log in every day or at least every other day. Class schedules may change or important class information may be shared. Participation is extremely important. All assignments, quizzes, and discussions are due by midnight of their due dates (See Blackboard Calendar for exact dates).  Lack of communication,  participation, and submission of assignments in a timely manner will be taken into account when the final grade is determined. You hurt yourself when you fall behind schedule.

Students are expected to participate actively in this online course. Participation means:

  • Logging in to the course every day or every two days, at least to check email and read announcements. I watch when students last logged in.
  • Checking email regularly in your Amarillo College GMail account. I frequently send emails that explain course updates or include course notes, so check your AC Gmail account as often as possible.
  • Reading chapters from the textbooks when assigned.  You must read the textbook to pass quizzes and do well on assignments!
  • Completing and submitting weekly assignments by due dates
  • Reading and posting discussion messages as assigned.
  • Taking online quizzes and the final exams.

Withdrawal

An 8-week, online course can be demanding for students. Since you are not in class, you must discipline yourself to read text, participate in discussions, and complete other assignments on time.  I hope you are committed to this process.  If you are, you should succeed in this class.  That said, I also hope you know that a real person is here to grade your assignments, monitor your progress, adjust due dates and assignments accordingly, and answer any questions you may have.

If during the semester you consider dropping, please check with me first for an alternate plan that protects your investment in this course and gives you an opportunity to complete it.  Remember that the deadline for drops this semester is 5/12/20.  All paperwork concerning the withdrawal must be signed and turned in by the close of business on the the last date of withdrawal.

Withdrawing early from a class could affect scholarship or financial aid monies.  Check with a counselor or advisor before you withdraw from any class.

 

Students who wish to withdraw from a class must:

  • consult with their instructor to obtain a signed academic withdrawal request form to submit to the AskAC department for processing (which must be signed by the instructor, the student, and the student's advisor before being turned in)
  • consult with the financial aid office if receiving financial aid
  • consult with the Veterans Benefit Coordinator if receiving veteran benefits
  • consult with their academic advisor to determine how withdrawing may affect their enrollment in future semesters
    • NOTE: The Texas Education Code stipulates that students attending Texas institutions of higher education for the first time fall 2007 and later may not withdraw from more than six courses during their academic career, including courses from which transfer students have withdrawn at other Texas institutions of higher education. (Senate Bill 1231) Rule 4.10.

Calendar

ENGL 2311 - 8 WEEK ONLINE COURSE SCHEDULE  

One required text for this course is free and is an Open Educational Resource (OER) text titled Technical Writing. The link for the free book is https://openoregon.pressbooks.pub/technicalwriting/. The other text is A Rhetoric Handbook for English 1301, 1302, and 2311, 4th edition. In this schedule the text Technical Writing will use the acronym TW in the reading assignments; and A Rhetoric Handbook for English 1301, 1302, and 2311 will use the acronym RH.

Week 1. Introduction to Technical Communication.

Read Introduction and Chapters 1 and 11 in TW and pages 113 & 119-120 & 127-128 in RH.

DUE: Email Assignment. Discussion 1 and Quiz 1.

Week 2. Research and Information Literacy.

Read Chapters 2 and 4 in TW and in pages 114-119 & 122-123 in RH.

DUE: Introduce Yourself and Job Ad Analysis assignments. Discussion 2 and Quiz 2.

Week 3. Proposals, Interviews, and Other Documents.

Read Chapters 3 and 7 in TW and pages 121 in RH.

DUE: Proposal for EOR Formal Report Assignment. Discussion 3 and Quiz 3.

Week 4.  Outlines and Graphics.   

Read Chapters 6 and 8 in TW.

DUE: Occupational Outlook Handbook analysis assignment. Discussion 4 and Quiz 4.

Week 5. Technical Reports, Instructions, and Documentation.

Read Chapters 5 and 10 in TW, and pages 12-20 in RH. Instruction Information introduced.

DUE: Illustration and Midterm Reflection Assignments.. Discussion 5 and Quiz 5.

Week 6. Presentations and Ethics.

Read Chapter 9 and review Chapter 11 in TW, and pages 123-124 in RH.

DUE: Completed Formal Report with front and end matter for peer edit and peer edit another’s report in class and Revised Draft of Formal Report with front and end matter. Discussion 6 and Quiz 6.

Week 7. Employment Materials

Read Chapters 12 and 13 in TW, and pages 124-126 and 129-133 in RH.

DUE:  Application Letter and Resume Assignments. Discussion 7 and Quiz 7.

Week 8. Course Wrap-up.

Read Chapter 14 in TW and the handout material in the Week 8 folder. Review for Final Exams.

DUE: Final Exams

Assignment Due Dates:    Exact due dates for assignments are specified in the Blackboard ENGL 2311 course calendar. All dates in the calendar are subject to change.

Assignment Criteria

Late work will not be accepted. Because this is a fast-paced 8-week course, you must complete assignments by the due date. Any assignment turned in after the due date at midnight is late. I understand that technical problems occur and life issues sometimes interfere with assignments, but I am counting on your commitment to this class despite life's setbacks. When you can, work on assignments ahead of their due dates. If a situation arises that interferes with your turning in work in a timely manner, please email or call me as soon as possible.

Most writing assignments will have a grading rubric that will set forth the criteria for grading.

Assignment Submission:

  • Please submit each assignment in its designated place in Blackboard.
  • Assignments submitted through email will not be accept unless you  have specifically been told to email an assignment.
  • Assignments must be submitted in .doc, .docx, or pdf format. Work submitted in a format other than .doc, .docx, or .pdf will not be accepted.
  • Save your work carefully and diligently. If you do not have a thumb drive, you may want to create your documents in Google Docs so you don’t have to worry about saving. If you work in Google Docs, you can save your work in .pdf or .doc, .docx, before you submit it in Blackboard.

Additional Information

Final Exams:

Information about final exams will be posted in Blackboard.

Course Content and Work

This course uses the Blackboard Send Email function, a word processing program, and Blackboard for course content and for submitting work. Students must submit work and communicate through these programs in order to pass this course. You might need to use additional programs such as Google, Excel, or another program to create certain documents for this class. Some work is completed and submitted outside of the class meeting times.

This course requires students to use a word processing program and Blackboard for course content and for submitting work, and Blackboard email for communication purposes. Students must submit work and communicate through these programs in order to pass this course. Work must be saved and submitted to Blackboard as Microsoft Word or PDF documents. 

Late work is not accepted for this course. To pass, all work for this class must be turned in.

Most minor work is graded and returned in 3-7 days. Major work, such as the formal report paper, can take up to 7-14 days to be graded and returned. 

College Content:
In the college experience, students will encounter diverse views and new subject matter, which expand their knowledge and perspective.  In this college English class, we might read and discuss some literary works with subject matter that could include (but not be limited to) death, violence, sexuality, potentially offensive language, and political or religious viewpoints different from your own.  If this is a concern for you, please meet with me.

Syllabus Created on:

02/24/20 9:23 AM

Last Edited on:

03/23/20 2:32 PM