High Performance Work Teams Syllabus for 2025-2026
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Instructor Information

Office Location

R. E. Byrd Business Building 323D

Office Hours

Summer Office Hours:

Way to contact:  (I am not on campus in the summer)

Virtual Office Hours:  Monday - Sunday  9 am to 9 pm (please give 24 hours to reply)

Text: (806) 584-9833

Email: jllindseth@actx.edu   (Please refrain from sending emails to jllindseth@amarillocollege.com, I don't check that one very often)

By appointment: via Zoom, Google Meets

*****PLEASE send me a friendly second message/text if I don't answer the first one.  

***The response maybe slower on the weekends.  

 

 

 

Course Information

AI Statement

Collusion is defined as “the unauthorized collaboration with another person or by any other means, including artificial intelligence (AI) and computer translators, in preparing work for fulfillment of course requirements.” Using AI like (ChatGPT or Google Gemini) to create a document is considered colluding. The use of Generative Artificial Intelligence on specific assignments is at the discretion of the instructor.

Title IX and Sexual Misconduct Reporting

Amarillo College prohibits discrimination and harassment based on sex, including sexual harassment, sexual assault, dating violence, domestic violence, and stalking, under Title IX and Texas Education Code §51.253–255. Faculty and staff are mandatory reporters and must share any related concerns with the Title IX Coordinator at titleix@actx.edu. Reports and additional information are available at https://www.actx.edu/hr/title-ixtitle-ix. Confidential counseling and advocacy services are available through the Counseling Center and Advocacy & Resource Center.

Recording Policy

Disability Statement

If you have a disability (learning, mental, physical) that affects your ability to participate effectively and have access to any program or service at Amarillo College please contact Disability Services at (806) 345-5639 . Our offices are located in the Enrollment Center, Suite 700. More information may be found at www.actx.edu/disability.
Disability Services facilitates access to all programs and services according to the ADA, Americans with Disabilities Act and Section 504 of the Rehabilitation Act, as well as other federal and state laws.

Amarillo College Web Accessibility Policy Statement

Amarillo College is committed to providing equal access to all programs and services, including all working, learning, and service environments that affect equal access for persons with disabilities. This commitment to provide equal access and opportunity for persons with disabilities is in compliance with federal and state law. Amarillo College also strives to provide Electronic and Information Resources (EIR) that are accessible to all authorized users.

If you find you are unable to access material in an accessible format please contact the Disability Services Office at (806) 345-5639 . This office will work in conjunction with other campus resources to address and accommodate your issue in a timely manner.

Statement for Mental Health and Advocacy & Resource Center:

As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc

Amarillo College Tutoring for Success Policy:

Tutoring for Success applies to any student whose overall performance in the course falls below 75%. The instructor will create the task in the Student Engagement Portal (Watermark) to direct the student to the appropriate tutoring service, which may be faculty- or SI-led, discipline-specific, and/or general. The tutoring service assigned, the due date for when the tutoring must be completed, and the amount of tutoring required are at the discretion of the instructor. Additionally, the task will alert the student’s success team. Students who do not fulfill the assigned tutoring task may be subject to program- and course-specific penalties that could result in a grade reduction and/or in not being allowed to progress in the course until the tutoring requirement has been satisfied.

Administrative Drop Policy

Students who do not attend class on or prior to the census date will be administratively dropped. Effective Fall, 2016

Student Withdrawal Procedures

Students who wish to withdraw from a course must complete all steps indicated on the Academic Withdrawal Request form by the course withdrawal deadline.

NOTE: Students who are attending Texas institutions of higher education, for the first time fall 2007 and later, may not withdraw from more than six courses during their academic career. This withdrawal limitation does not include dual credit or developmental classes (Senate Bill 1231 Rule 4.10.) For more information on Drop and Withdrawal Policies, please visit the Registrar's Office Web site.

Privacy Statement

The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students.  If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .

Course

BMGT-1307-001 High Performance Work Teams

Prerequisites

Course Description

Basic principles of building and sustaining teams in organizations including team dynamics and process improvement.

Student Resources Student Resources Website

Department Expectations

Occupational License Disclaimer

Notice to Students enrolled in an educational program for preparation of issuance of certain occupational licenses:

Students enrolled in an educational program in preparation for obtaining certain occupational licenses are potentially ineligible for such license if the student has been convicted of an offense. For further information, please contact:

Melodie Graves
Justice Involved Advocate
Student Service Center 117
mgraves24@actx.edu
806-371-5995
Make appointment at https://melodiegraves.youcanbook.me

You can also contact the Legal Clinic, or the faculty member in charge of the educational program that you seek to enroll in. The further information you will receive will include notification to you of your right to request a criminal history evaluation letter from the licensing authority in order to clarify your particular situation.

Hours

(3 sem hrs; 3 lec)

Class Type

Online Course

Syllabus Information

Textbooks

TEXTBOOK:

Here are the two books required for the course:
 
Flight of the Buffalo: Soaring to Excellence, Learning to Let Employees Lead
Flight of the Buffalo ISBN: 9700446670081
 
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
 
The 5 Languages of Appreciation in the Workplace ISBN-13: 9780802418401
 

Supplies

  • Here are the two books required for the course:
    Flight of the Buffalo ISBN: 9700446670081
    The 5 Languages of Appreciation in the Workplace ISBN-13: 9780802418401
  •  Computer/tablet    (Be aware: not all class objectives can be accessed on tablets or smartphones)

    Ability to access the course in Blackboard through AC Connect to submit assignments. Students MUST have the ability to access the course in Blackboard through AC Connect to submit assignments, take exams/quizzes, participate in discussion boards and team projects (www.actx.edu)

     *If you don't have computer and printer access as home, make sure you locate the computer lab of your choice on campus to complete your assignments on time.

    Technical support and assistance to log on to the course:
    AC Connect / Blackboard Support Information

    For telephone support, call AskAC at 371-5000. For hands-on technical support, visit the Student Help Center. Also see the AC Connect Student Resources online help.

     

Student Performance

COURSE LEARNING OUTCOMES:

After studying the material presented in the course of study, the student will be able to do the following, as evaluated by the instructor.

1.  Understand opportunities and responsibilities in taking roles and sharing leadership in groups and teams.  SCANS*  Basic Skills, Interpersonal Skills
2.  Know the importance of ethics and diversity in groups and teamwork. SCANS* Personal Qualities
3.  Develop knowledge and skill in problem-analysis, decision-making task processes in teams. SCANS* Thinking Skills, Interpersonal Skills
4.  Develop knowledge and skill in critical and creative thinking in teams’ task processes. SCANS* Basic Skills
5. Develop knowledge and skill in verbal, nonverbal, listening, and questioning communication for teams’ transactional processes. SCANS* Basic Skills
6. Understand and facilitate development of teams in positive communication climates. SCANS* Information
7. Develop knowledge and skill in managing problems with members, leaders, and organizations that groups and teams experience. SCANS* Thinking Skills
8. Develop knowledge and skill in managing problems with deviance, conformity, game playing, groupthink, and conflict in groups and teams. SCANS* Thinking Skills
9. Know methods for planning and implementing small and large group meetings and projects. SCANS* Information, Resources, Interpersonal, Systems
10. Know how to plan and present oral and written team projects. SCANS* Basic Skills

*Meets Secretary’s Commission on Achieving Necessary Skills (SCANS)
Resources: Identifies, organizes, plans, and allocates resources (time, money, materials and facilities, and human resources).
Information:  Acquires and uses information.
Interpersonal:  Works with others, serves clients, exercises leadership.
Systems:  Understands complex interrelationships (evaluates, monitors, improves social, organizational and technological systems).
Thinking Skills: Thinks creatively, makes decisions, solves problems, visualizes, knows how to learn, and reasons.
Basic Skills: Reads, writes, performs arithmetic and mathematical operations, listens, and speaks.
Personal Qualities: Displays responsibility, self-esteem, sociability, self-management, integrity, and honesty.

Students Rights and Responsibilities

Student Rights and Responsibilities

Log in using the AC Connect Portal

In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .

If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".

Expected Student Behavior

BEST PRACTICES:

  • 1.This is an 8 week class, have your book at the BEGINNING of class...we will hit the ground running!
  • 2. If this is your first class with Blackboard, get into Blackboard and "get lost"
  • 3, Log into Blackboard on Monday mornings after class to see what is due for the week (check the college email several times a week to stay informed)  Communication will be through class announcements and college email. 
  • 4. Plan ahead if you have limited internet access
  • 5. Communicate, communicate, communicate with your instructor
  • 6. USE SPELL CHECK  (What do you think about the person or an articles with incorrect spelling?)
  • 7. Know your resources, (student help, library hours, tutoring locations, etc.) if you don't know and need help....ask!!

For every one credit hour in which you enroll, you will spend approximately two to three hours outside of class studying. Therefore, to help determine the course load most appropriate for you, use the formula: 3 credit hours (1 course) = 3 hours in class per week = 6-9 hours study time per week.  (This is an 8 week course, the hours should be multiplied by 2, thus 12-18 hours a week.)  12-18 hours is should be plenty of time to get the coursework in this class done.  

DISCUSSION BOARDS:

  • * Use complete sentences in discussion boards.  DO NOT use abbreviated language used in text messaging. 
  • * Use spell check. 
  • Address classmates in a non-threatening tone of voice; refrain from insults, slurs, insensitive comments and slang. 
  • Please be respectful or classmates on the discussion boards.

EXAMINATIONS/QUIZZES:

* Exams/quizzes are to be taken INDIVIDUALLY.  * If at student is caught participating in group testing or cheating, he/she will automatically receive a "0" and will be subject to further disciplinary actions as outlines in the AC Students Rights & Responsibilities. 

Emailing Instructors:

It is the policy of the Management office to hold the standards of business in the workforce.  Therefore, if you need to send an email to your instructor(s):

   1. Give a salutation  (Good morning Ms. Lindseth....)

   2. State the who, what, where, when, why and how  (Please don't assume I know the assignment you are working on or the class you are in, etc.)

   3. Be respectful.  (Snarky emails will result in an unanswered email)

   4. Proof your email before you send it.  How does it sound?  Is it a fact based email? (is it a win-win email?)

   5.  Signature   (Best regards, Sincerely...)

Plagiarism, Cheating and Individual Work Ethic

Amarillo College policies and Code of Student Conduct is strictly adhered to when dealing with plagiarism, cheating, and duplication of work product. Any evidence of plagiarism, cheating, or duplication of work product will result in a zero on the work in question.

**Changes made through the Blackboard app are considered academic tampering and a 0 will be given as well as a possible course fail.** 

A complete statement regarding scholastic dishonesty can be found in the Student Code of Conduct in the Student Rights and Responsibilities Handbook at http://catalog.actx.edu/content.php?catoid=12&navoid=426

SAFEASSIGN:

In Blackboard, SafeAssign is included in all assignments, reports and projects.  You will have access to the SafeAssign report that the instructor will receive when handing in assignments.  If the SafeAssign report shows more than 25% is copied (ie, plagerism, non-MLA cited, misquoted) the student will receive a 0 but will have a chance to justify the report for a docked grade.  If no justification is made, the 0 will remain in effect.  If AI or Phrasly, etc. are detected it is an immediate 0.  AI is great for a starting point, but it is not to be copied and used as individual work.

Grading Criteria

GRADING SCALE:

            90 - 100%         =          A          Excellent

            80 -   89%         =          B          Above Average, Very Good

            70 -   79%         =          C          Average, Good

            60 -   69%         =          D          Poor, but passing

            Below 60%        =          F          Failing

Instructor reserves the right to subjectively influence the final grade relative to class attendance, participation, and attitude.

Weighted Total:

30% Assignments and attendance

25% Project

20% Discussion Boards

15% Peer Evaluation

10% Exams 

100% Total Grade

 

ASSIGNMENTS:

  • * Weekly assignments MUST be typed and submitted into Blackboard. 
  • * Assignments are due by 10:30 a.m. CST on Mondays. (and close at 10:30 a.m! )
    • It is recommended to submit homework by 10:00 a.m. CST for successful submission.
  • * Late assignments are not accepted.
    • Extenuating circumstances will be considered, if communicated BEFORE the due date. 
  • * ASSIGNMENTS WILL NOT BE ACCEPTED VIA EMAIL.  PLEASE, DO NOT SEND YOUR ASSIGNMENTS VIA EMAIL.  If an assignment needs to be resubmitted, it will be reopened up in Blackboard for submission.
  • * The capstone project are a significant portion of this class, it can significantly effect a pass/fail grade.
  • * Extra credit is normally not available.  (There are plenty of opportunities to increase grades with heavily weighted discussion boards and assignments)  Thorough assignments, additional replies and on time deadlines may receive additional points. Student business organization activity involvement will be considered for extra credit. (Future Billionaires Club, DECA, ABG, etc,)

EXAMINATIONS/QUIZZES:

  • * Examinations/quizzes will consist of essay, true-false, multiple choice, matching or short answer questions.
  • * Final Examination will be comprehensive. 
  • * Exams are due by 10:30 a.m. CST
  • * Please leave plenty of time to complete the exam.  It is recommended to start the exam no later than the allotted time BEFORE 10:30 A.M. CST.  The exam will stop grading at 10:30 a.m. An incomplete score will be given if submitted after 10:30 a.m .CST
  • * Should you have an emergency, contact me in ADVANCE before midnight.  There are no make-up exams/quizzes. 
  • * Take the exam with a reputable device and good internet connection location
  • * If a computer glitch happens while taking an exam:
  •        1.  Try to get back into the exam
  •        2.  Contact the instructor asap. 
  •        3.  The instructor will determine if the exam will be reset to be retaken. 
  •        4. Once an exam starts, it can not be stopped or paused

*You may view the correct answers to questions to missed questions after the due date.

 

DISCUSSION BOARDS:

  • * Name is included in the title
  • * Initial posts are due on Wednesdays at 11:30 p.m. CST
  • * Two replies are due on Saturdays at 11:30 p.m. CST
  • * Initial post word count is 200-300 words (excludes discussion questions)
  • * Replies are 150 work count (excludes salutations, I agree comments or fluff material)  Consider a casual conversation for even 2 minutes.  Over 130 words are spoken per minute, thus 260 words per two minutes, and that's a very short conversation.  

WITHDRAWAL POLICY: 

  • * It is the responsibility of the student to initiate drop or withdrawal procedures through Instructor of the course.
  • * Students who stop attending class but do not officially drop or withdraw from this course will receive a grade of F if their average falls below a 60.  
  • * PLEASE communicate with the instructor to discuss options before considering dropping the class! 
  • * Communication must be made in person or via phone call.  (Emails, text messages or voicemails are not considered proper communication for a drop notification)
  • * Once the class is dropped, all grade records are deleted in Blackboard and can not be accessed again. 
  • July 21st 2026 by 3:00 p.m.  is the last date to withdraw.

                Paperwork needs to be turned ON OR BEFORE the DROP Date

CENSUS DAY/ADMINISTRATIVE DROP:  Students must get on within the first week of class and participate in discussion boards, assignments, etc.  If student's do not log in and complete 75% of the first weeks material (Week 1 Discussion board(s), Week 1 Review and Week 1 Assignment) by Census Day - June 15th 2026 the student will be administratively dropped from the course. 

DROPPING BELOW A 70

***If after two weeks of coursework, a student’s grade is under a 70, an academic retention alert will be sent to the advisor and financial aid department.

The instructor will also require a student with a below 70 grade to get tutoring at one of the AC tutoring centers or the online tutoring website:

Please send the tutoring report to the instructor to complete the requirement.

AC Tutoring Centers:

Washington Campus:

Ware Tutoring Center

Writers Corner

Math Outreach Center

Science Tutoring and Success Center

East Campus Success Center

West Campus Tutoring

Moore County Campus Tutoring

Hereford Campus Tutoring

 

Online:

SmartThinking

 

For times and locations:

https://www.actx.edu/tutoring/

****The instructor reserves the right to hold grades until the tutoring requirement is done.  A report from the tutoring center that was attended for the requirement to be completed.  

Accessing Grades Online:

To view your current course grades:

  • * Go to www.actx.edu, click on AC Connect anf log in using your ACNetID and password
  • * Click on BMGT-2309
  • * Click on My Grades on the menu to the left.

Final grade will be determined by the weighted total of discussion boards, assignments, exams/quizzes, project and peer evaluation.  The Instructor reserves the right to subjectively influence the final grade relative to class attendance, participation and attitude.

To view your Final course grades:

  • * Go to www.actx.edu, click on AC Connect and log in using your ACNetID and password
  • * Scroll down to Self Service on bottom right of the page, and click on Current Student.
  • * Under current student, click on Academic Profile and click on Grades.

Be aware that the Family Educational Rights and Privacy Act of 1974 (as amended) does not permit instructors to disclose information regarding grades over the phone, via email, or to a third party. Therefore, if you need to discuss your grades, you must do so in person.

Attendance

ATTENDANCE POLICY:

"90% of success is just showing up."  ~ Woody Allen

  • In order to be successful in this class, students are expected to log in and participate at least three times a week.  Students are expected to participate in the weekly discussion boards.  Instructors can see when the last date of log in occurs. 

  • Due to the freedom that online courses offer, it may be tempting to wait until the last minute to work on the course. From past student experience, almost NONE of the learners who take this approach are able to finish the course.
  • GET INTO THE HABIT OF GETTING ONLINE EVERY MONDAY to see the discussion boards, assignments and tests so you can plan accordingly and meet deadlines. 
  • It is suggested to work work ahead or create a plan that allows access to the course at least three times a week.
  • Learners who have biweekly attendance (or more) complete the course in a timely manner and get the best scores on their discussion boards, assignments, exams/quizzes and overall grades. Obviously the choice is up to you.
  • It is NOT recommended to take a vacation during an 8 week course.  8 week courses move very fast and any interruptions will impede a successful completion.
  • Content isn't opened early or accepted late when traveling for work, conferences, and vacation.  Take your electronic device with and check ahead for internet access to have a successful submission for your work.

 

CENSUS DAY/ADMINISTRATIVE DROP:  Students must get on within the first week of class and participate in discussion boards, assignments, etc.  If student's do not log in and access work for the class by Census Day - June 15th 2026 the student will be administratively dropped from the course. 

WITHDRAWAL POLICY:

  • * It is the responsibility of the student to initiate drop or withdrawal procedures through the Instructor of the course. 
  • * Students who stop attending class but do not officially drop or withdraw from this course will receive a letter grade at the end of the semester. 
  • * PLEASE communicate with the instructor to discuss options before considering dropping the class.
  • * Communication must be made in person or via phone call.  (Emails, text messages, voicemails or advisor emails are not considered proper communication for a drop notification)
  • * Drop date: July 21st, 2026 by 3:00 p.m.
    • Paperwork needs to be turned in BY the DROP Date

Steps to drop:  (just saying you want to drop, doesn't get you dropped from the class)

  1. Contact financial aid to see how it will effect financial status before dropping
  2. Consider how it will affect your status (students are only allowed 5 drops over the degree seeking period)
  3. Contact the instructor in person or via phone call
  4. Instructor will send a drop form via email
  5. Student signs drop form with reason of drop
  6. Instructor signs drop form
  7. Student takes drop form to academic advisor
  8. The student is not dropped from the class until the form gets to the academic advisor for their signature and academic advisor sends it on to registrar

EXAMINATIONS/QUIZZES:

  • * Exams/Quizzes will be open for 4 days.
  • * Students are expected to take the exam/quiz by the due date. 
  • * NO make-up exams/quizzes are allowed except for extenuating circumstances. 
  • * Take the exam with a reputable device and good internet connection location
  • * If a computer glitch happens while taking an exam:
  •        1.  Try to get back into the exam
  •        2.  Contact the instructor asap. 
  •        3.  The instructor will determine if the exam will be reset to be retaken. 
  •        4.  Once an exam is started, it can not be stopped or paused.

DISCUSSION BOARDS:

  • * Name is included in the title
  • * Initial posts are due on Wednesdays at 11:30 p.m. CST
  • * Two replies are due on Saturdays at 11:30 p.m. CST
  • * Initial post word count is 200-300 words (excludes discussion questions)
  • * Replies are 150 work count (excludes salutations, I agree comments or fluff material)  Consider a casual conversation for even 2 minutes.  Over 130 words are spoken per minute, thus 260 words per two minutes, and that's a very short conversation.  

DROPPING BELOW A 70

***If after two weeks of coursework, a student’s grade is under a 70, an academic retention alert will be sent to the advisor and financial aid department.

The instructor will also require a student with a below 70 grade to get tutoring at one of the AC tutoring centers or the online tutoring website:

Please send the tutoring report to the instructor to complete the requirement.

AC Tutoring Centers:

Washington Campus:

Ware Tutoring Center

Writers Corner

Math Outreach Center

Science Tutoring and Success Center

East Campus Success Center

West Campus Tutoring

Moore County Campus Tutoring

Hereford Campus Tutoring

 

Online:

SmartThinking

 

For times and locations:

https://www.actx.edu/tutoring/

****The instructor reserves the right to hold grades until the tutoring requirement is done.  A report from the tutoring center that was attended for the requirement to be completed.  

Accessing Grades Online:

To view your current course grades:

  • * Go to www.actx.edu, click on AC Connect anf log in using your ACNetID and password
  • * Click on BMGT-1307
  • * Click on My Grades on the menu to the left.

Final grade will be determined by the weighted total of discussion boards, assignments, exams/quizzes, project and peer evaluation.  The Instructor reserves the right to subjectively influence the final grade relative to class attendance, participation and attitude.

To view your Final course grades:

  • * Go to www.actx.edu, click on AC Connect and log in using your ACNetID and password
  • * Scroll down to Self Service on bottom right of the page, and click on Current Student.
  • * Under current student, click on Academic Profile and click on Grades.

Calendar

This class contains the following units.
Some of the units will continue over multiple weeks.
The completion dates will vary depending on the speed of team projects.

Discussion One
Your Experiences in Teams
Team Definitions
“Work Teams and the Wizard of Oz”

Discussion Two
Team Member Responsibilities
-Task vs. Transactional Roles
-Ethics

EXAM 1 Group Activity         

Discussion Three
“The Five Dysfunctions of a Team”                                                                                                                                              

Discussion Four
Information Gathering and Research
-Mystery Game

Discussion Five
Logical and Critical Thinking
Assigned reading articles
“Twelve Angry Men”

EXAM 2 Group Activity

Discussion Six
Thinking Outside the Box

EXAM 3  - Group Project Presentations

Discussion Seven
Problem Solving
Groupthink

Exam 4 - Problem Solving Group Exercise

Discussion Eight
Communicating Effectively

Discussion Nine
Dealing with Problem Team Members
Conflict Management

Survivor Game

EXAM 5 Group Activity

Additional Information

Important Dates to Remember :

June 8 First Day of Class
June 15Class Census Roster
June 19Juneteenth Holiday - College Closed
July 4Independence Day - College Closed
July 21Last Day to Withdraw
July 27-31    Finals
July 318-Week Online Classes End
  

 

  

Syllabus Created on:

06/07/26 7:03 PM

Last Edited on:

06/07/26 9:31 PM