Office hours are student support hours, tutoring directly with your instructor. Students are encouraged to use this time to ask questions, discuss concerns, and collaborate.
Office Hours: 8:00 am - 9:00 am and 10:15 am - 11:00 am on Tuesday and Thursday.
Emails will be promptly responded to Monday - Friday 8:00 am - 5:00 pm. Emails will not be checked over the weekend.
*Office phone number listed above is an on-campus (landline) phone number - no text messages will be received. Calls will only be answered during posted office hours.
Dr. Stovall checks email regularly (several times a day) and usually responds within twelve hours from her receipt of the email; that being said, Dr. Stovall generally does not check her email as much or at all at night after 5:00 pm, so students will most likely see responses from her between 8:00AM and 5:00PM, Monday - Friday. As she is not in her office frequently (due to teaching classes, committee assignments, and professional development) enough to check, phoning her is only the second-best way to contact her—email is preferred. A student should allow twenty-four (24) hours for Dr. Stovall to respond before trying to contact her again. Emails will not be checked over the weekend.
If a student is experiencing a technical difficulty with Blackboard or any other college-related online presence, he/she should contact AskAC by clicking here or by calling 806.371.5000 as quickly as possible—Dr. Stovall, unfortunately, is not as well versed with computer issues as the AskAC personnel, so a student should always try to contact them first to assist in getting online needs met.
Issues with McGraw Hill should be directed to the publishing company. Information is posted in the Start Here folder of each course. McGraw Hill Connect requires students to use Google Chrome as your browser.
Issues with computer basics including navigating Google Docs should be addressed via tutoring.
Students need to screen shot and record any Black Board errors resulting in missing assignments, with a date and timestamp included in the screenshot. The student then send an immediate email explaining the situation with the screen shot to Dr. Stovall.
Mandatory:
Academic Integrity Policy
All students are required to review the Department's Academic Integrity Policy. By participating in any assignments, discussion boards, or course materials, you acknowledge and agree to follow this policy throughout the course.
If you have a disability (learning, mental, physical) that affects your ability to participate effectively and have access to any program or service at Amarillo College please contact Disability Services at (806) 345-5639 . Our offices are located in the Student Service Center office 112. More information may be found at www.actx.edu/disability.
Disability Services facilitates access to all programs and services according to the ADA, Americans with Disabilities Act and Section 504 of the Rehabilitation Act, as well as other federal and state laws.
Amarillo College is committed to providing equal access to all programs and services, including all working, learning, and service environments that affect equal access for persons with disabilities. This commitment to provide equal access and opportunity for persons with disabilities is in compliance with federal and state law. Amarillo College also strives to provide Electronic and Information Resources (EIR) that are accessible to all authorized users.
If you find you are unable to access material in an accessible format please contact the Disability Services Office at (806) 345-5639 . This office will work in conjunction with other campus resources to address and accommodate your issue in a timely manner.
As a student you may experience a range of issues that can cause barriers to learning, such as strained relationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lack of motivation. These mental health concerns or stressful events may lead to diminished academic performance or reduce a student's ability to participate in daily activities. Amarillo College offers services to assist you with addressing these and other concerns you may be experiencing. If you or someone you know are suffering from any of the aforementioned conditions, you can learn more about the broad range of confidential mental health services available on campus by calling the AC Counseling Center at 806-371-5900. The AC Counseling Center website is https://www.actx.edu/counseling/ . Also, if you are in need of social services (affordable housing, utilities, transportation, food, clothing, childcare, medical/dental/vision, legal), please call the AC Advocacy & Resource Center at 806-371-5439. The AC Advocacy & Resource Center website is https://www.actx.edu/arc
The Tutoring for Success policy applies to any student whose grade or performance in the course falls below a departmentally determined minimum threshold. In either of those cases, the instructor will direct the student to the appropriate tutoring service, which may be faculty-led, discipline-specific, and/or general. Under this policy, the instructor will follow specific departmental guidelines governing the use, duration, and grade component of the tutoring need.
Students who do not attend class on or prior to the census date will be administratively dropped. Effective Fall, 2016
Students who wish to withdraw from a course must complete all steps indicated on the Academic Withdrawal Request form by the course withdrawal deadline.
NOTE: Students who are attending Texas institutions of higher education, for the first time fall 2007 and later, may not withdraw from more than six courses during their academic career. This withdrawal limitation does not include dual credit or developmental classes (Senate Bill 1231 Rule 4.10.) For more information on Drop and Withdrawal Policies, please visit the Registrar's Office Web site.
The Amarillo College Privacy Policy is found at https://www.actx.edu/-amarillo-college-privacy-notice , and applies to all Amarillo College students. If you have questions about this privacy statement or you believe that your personal information has been released without your consent, send email to humanresources@actx.edu .
MRKG-2333-002 Principles of Selling
Overview of the selling process. Identification of the elements of the communication process between buyers and sellers and the examination of the legal and ethical issues or organizations which affect salespeople.
Student ResourcesStudent Resources Website
Notice to Students enrolled in an educational program for preparation of issuance of certain occupational licenses:
Students enrolled in an educational program in preparation for obtaining certain occupational licenses are potentially ineligible for such license if the student has been convicted of an offense. For further information, please contact:
Melodie Graves
Justice Involved Advocate
Student Service Center 117
mgraves24@actx.edu
806-371-5995
Make appointment at https://melodiegraves.youcanbook.me
You can also contact the Legal Clinic, or the faculty member in charge of the educational program that you seek to enroll in. The further information you will receive will include notification to you of your right to request a criminal history evaluation letter from the licensing authority in order to clarify your particular situation.
(3 sem hrs; 3 lec)
Hybrid
Students DO NOT REQUIRE the access card. BOOK ONLY
Selling and Building Partnerships, Weitz, McGraw Hill 9th Edition
ISBN-13: 9781121722149
*If you don't have computer and printer access at home, make sure you locate the computer lab of your choice on campus to complete your assignments on time.
Technical support and assistance to log on to the course:
AC Connect / Blackboard Support Information
For telephone support, call AskACat 371-5000.
For hands-on technical support, visit the Student Help Center.
Also, see the AC Connect Student Resources online help.
COURSE LEARNING OUTCOMES:
1. Identify and discuss the four marketing mix components, the selling process, and its application to all forms of sales. *SCANS Information C5, C7
2. Outline the role of marketing segmentaion in developing a marketing strategy. SCANS* Information C5, C7
3. Outline the economic forces that affect marketing decisions and consumer buying power. SCANS* Systems C15
4. Identify the elements of the communication process between buyers and sellers in business. SCANS* Information C5, C7
5. Identify the psychological differences between consumer buying patterns and business industrial buying decisions. SCANS*Information C5, C7
6. Define the sociological factors that marketers influenceing consumer and organizational decision-making processes. SCANS* System C15
7. Define the global factor that marketers must be aware of that influence consumer and business/industrial buying behavior. SCANS*Systems C15
8. Discuess the processes of interpreting market research data ro forecast industry trends. SCANS* Thinking Skills F7, F8, F9, F12
9. Define how marketing decision makers use marketing research data to better meet consumer needs in a dynamic environment. SCANS* Information C5, C6, C7, Interpersonal C11, C12
10. Discuss eithical issues and legal restrictions of american business and how the afect salespeople. SCANS* Systems C15
*Meets Secretary's Commision on Achieving Necessary Skills (SCANS*)
Information: Acquires and uses information
Interpersonal: Works with others, serves clients, exercises leadership
Systems: Understands complex interrelationships (evaluates, monitors, improves, social, organizational and technological systems).
Thinking Skills: thinks creatively, makes decisions, solves problems, visualizes, and knows how to learn and reason.
Withdrawal:
Students that fail to physically attend class/lecture during the first week of class will be automatically withdrawn from the course unless a reason is communicated with the instructor before the course census date (available on the master calendar). A student that fails to complete at least one assignment and/or discussion board during the first week will be automatically withdrawn from the course unless a reason is communicated with the instructor before the course census date.
It is the responsibility of the student to initiate drop or withdrawal procedures through the Registrar’s office. Students who stop attending class but do not officially drop or withdraw from this course will receive a grade of F if their average falls below 65. Please communicate with the instructor before the class is dropped to discuss options! Once the class is dropped, all grade records are deleted in Blackboard and cannot be accessed again.
In order to receive your AC Connect Email, you must log in through AC Connect at https://acconnect.actx.edu .
If you are an active staff or faculty member according to Human Resources, use "Exchange". All other students, use "AC Connect (Google) Email".
Take responsibility for your education. There is a common myth among students that because they pay tuition, they deserve to receive credit for the class. This is not true. Instructors are here to create a learning environment. Whether you learn depends on your willingness to listen, ask appropriate questions, and do the work necessary to pass the course. College courses are rigorous and demanding; you may have to work harder and seek more help in order to succeed.
A career in business is a professional career. Professionalism is not only about how you dress. It is about how you act and interact with others. When in meetings or gatherings, professionals pay attention to one another, listen, and actively engage in discussions. They work towards a goal and avoid being distracted and working off-task. Class sessions and meetings outside of class should be approached in the same way.
Students are expected to act professionally in all courses and in their contact with faculty members, other students, and Amarillo College personnel. Faculty and staff members are dedicated to helping students achieve their professional career goals. To accomplish this, it is essential that students respect each other’s right to pursue their education in the most beneficial atmosphere possible. All students are expected to adhere to the following standards of professional behavior.
In the classroom:
Outside the classroom:
The Business Department endorses academic honesty as a pillar of integrity crucial to the academic institution. Academic honesty is an important step towards developing an ethical backbone needed in a professional career.
Failure to practice academic honesty is considered academic misconduct. Academic misconduct will be penalized to the fullest extent.
Plagiarism, Cheating and Individual Work Ethic:
Electronic Device Policy:
Electronic devices include cell phones (including smartphones/smartwatches), computers (laptops, notebooks, netbooks, and handheld devices), MP3 and other digital audio and video players/recorders.
Communication Protocols and Expectations:
Business Management Students are expected to practice professional communication standards. This includes using proper titles in all communication during the course (Dr. Mr. Mrs.). Students need to recognize their communication standards will need to be elevated and more formal than everyday, casual communication.
Best Communication Channel: Face to Face and Phone
Most instructors encourage students to stop by during office hours or talk for a few minutes after class. Students who take advantage of these opportunities feel more comfortable in a college and connected to campus.
Second Choice: Email
Approach writing an email as you would any other form of professional communication. The following are some guidelines for sending emails to your instructors:
Unacceptable Email:
What’s up, Professor!I am in your class and haven’t logged into Blackboard in a while because I was busy. Did I miss anything important? Can u send me a list of assignments I missed RIGHT AWAY so I can work on them?
BTW, here is the assignment from the first week of class, you will accept it for full credit even though it is a few weeks late, right? :-) !!
MK
Acceptable Email:
SUBJECT: BMGT-1305-003, Chapter 1 Question
Dear Mrs. Stovall,
I am unable to attend class tomorrow, October 1, due to attending a koi fish funeral. Based on the syllabus and course calendar I am working on the Chapter 1 assignment and Week 1 discussion board. On the Chapter 1 Assignment, is question 3 asking for a specific example or a simple reflection? Thank you for your help in this matter.
Sincerely,
Michael Scott
Accessing Grades Online
To view your current course grades:
GRADING SCALE:
90 - 100% = A Excellent
80 - 89% = B Above Average, Very Good
70 - 79% = C Average, Good
60 - 69% = D Poor, but passing
Below 60% = F Failing
The instructor reserves the right to subjectively influence the final grade relative to class attendance, participation, and attitude.
Weighted Total:
30% Assignments
30% Discussion Board
20% Cereal Wars
20% Cereal Wars Participation/Peer Evaluation
100% Course Grade
Plagiarism, Cheating and Individual Work Ethic:
Discussion Board Expectations and Best Practices:
Exams:
If a Final Examination is needed (most students are exempt), it will be comprehensive and all-inclusive. Students are expected to plan accordingly for any technological issues including internet/power outages, computer glitches, etc.
Exam Best Practices:
Be aware that the Family Educational Rights and Privacy Act of 1974 (as amended) does not permit instructors to disclose information regarding grades over the phone, via email, or to a third party. Therefore, if you need to discuss your grades, you must do so in person.
Students must arrive on time and be present for all scheduled classes. Students who are late do not have to be admitted by the instructor. If students add or enroll in classes after the first day of class, the students are counted as absent from any missed class meetings.
Classes with a scheduled meeting time (traditional/hybrid):
Scheduled Meeting Days |
Total Class Meeting | Grade A Minimum | Grade B Minimum | Grade C Minimum | Grade D Minimum | Grade F Minimum |
Once per Week | 8 | 7 | 6 | 5 | 4 | 3 |
Twice per Week | 16 | 14 | 12 | 10 | 8 | 6 |
Classes without a scheduled meeting time (online):
Principles of Selling (MRKG -2333) Calendar
The instructor reserves the right to modify this schedule as needed during the semester. No late work is accepted.
Week |
Textbook Readings |
Assignments |
Due |
Discussion Boards |
Week 1 |
Chapter 1 |
Review Chapter 1 Assignment |
Due Sunday at 11:59 |
Discussion Board Guidelines *1 post is due Friday Selling Importance 1 Original post due Friday, 3 peer responses Sunday |
Week 2 |
Chapter 2 |
Chapter 2 Assignment |
Sunday at 11:59 pm |
Everyday Selling 1 Original post due Friday, 3 peer responses Sunday |
Week 3 |
Chapter 3 Chapter 4 |
Chapter 3,4 Assignment |
Sunday at 11:59 pm |
Four Types of Buyers 1 Original post due Friday, 3 peer responses Sunday |
Week 4 |
Chapter 6 Chapter 7 |
Chapter 6,7 Individual Assignment Week 4 Group Assignment |
Sunday at 11:59 pm |
Technology 1 Original post due Friday, 3 peer responses Sunday |
Week 5 |
Chapter 8 |
Chapter 8 Individual Assignment Week 5 Group Assignment |
Sunday at 11:59 pm |
Ethics Problems 1 Original post due Friday, 3 peer responses Sunday |
Week 6 |
Chapter 11 |
No assignment |
|
The Pitch 1 Original post due Friday, 3 peer responses Sunday |
Week 7 |
Chapter 12 |
Chapter 12 Individual Assignment |
Sunday at 11:59 pm |
Listening 1 Original post due Friday, 3 peer responses Sunday |
Week 8 |
|
Final Project Presentation in class *Mandatory Attendance Peer Evaluation |
Project: Tuesday at 5:00 pm* Presentation: Tuesday in classEvaluation: Wednesday by 11:59 pm*No late work accepted, no exceptions |
Final Thoughts Wednesday at 11:59 pm |
Accommodations/Modifications beyond Disability Services:
Instructor policy: As your instructor, I will provide any accommodations required by Disability Services upon receipt of the Student Accommodation Plan. Please know that I am here to support you to the best of my ability and can provide additional tools and resources that specifically support this course and its objectives (some are listed below). Disability Services works closely with each instructor to support student success, however, Disability Services is limited on the options they can provide through the accommodation plan. It is important to know that we all work better when we work as a team. Disability Services cannot disclose your disability to the instructor without your consent, just as the instructor cannot disclose your course grade/status without your consent. If you are comfortable discussing your specific disability or concern with the instructor, we are able to better formulate a strategy for success - together.
As a student, it is your responsibility to visit Disability Services and find out if its services and accommodations are suitable for your specific needs. It is not necessary to inform the school of your specific needs and it is completely voluntary. However, if you want the school and instructor to make school adjustments for you, you will need to inform Disability Services of your disability and, most likely, provide evidence of your disability.
Amarillo College has several computers equipped with text-to-speech, speech-to-text, and graphics organizing programs to assist students with learning disabilities. The Disabilities Coordinator is available to work with students, individually or in small groups, who have problems with organization, time management, or study skills. These services are open to all students, with the use of assistive technology and learning skills prioritizing students with documented learning disabilities.
Required Tool for all students:
GRAMMARLY is a third-party, automated grammar, proofreading, and writing revision tool for academic writing. Grammarly will not fix your writing for you; it is up to you to incorporate Grammarly's feedback and decide what suggestions are most appropriate.
Additional Tools and Support Options:
EVERNOTE* is an app designed for productivity that can be extremely helpful for individuals with ADHD, concentration issues, and memory issues. It offers note taking and organization features and allows for a variety of fonts, colors, and highlighting to make those notes very easy to interpret.
ANDROID ACCESSIBILITY SUITE* formerly known as Google Talkback, provides users of Android devices with a host of accessibility options, making smartphones more useful and usable for those with disabilities. It comes equipped with a screenreader, allows for use of switches and physical keyboards, and can identify most objects by pointing the phone's camera at them.
IPHONE ACCESSIBILITY FEATURES* included in iPhones and other iOS devices are the counterpart to Android's Accessibility Suite. It includes voice controls, screenreaders, interfacing with hearing aids, reader settings to minimize on-screen distractions, and more. Accessibility features should be preinstalled as part of iOS.
EPICWIN* This is a to-do list app. But it’s unlike anything you’ve ever seen before. EpicWin brings an element of a role-playing game into your everyday life. So, instead of just completing your chores and other tasks, you’ll be getting actual rewards with this app. You have a character that you’ll have to improve and develop using the experience points.
MINDNODE* This is an app for mind mapping. And the process of creating mind maps becomes much easier with the help of MindNode. Visual representations of your thoughts created in this app are going to be the most accurate because you’ll be able to make them amazingly quick. And they’re going to look appealing. In the end, there won’t be any struggles with poor design or flawed functionality—only your thoughts and ideas in a neatly organized form.
*Information and app descriptions provided by their respective websites.
Technology Requirements and Expectations:
This course requires the use of technology. While students are not expected to have any specific technology for this course, they will need to use technology to access course content, complete and submit assignments, communicate with the instructor and other students outside of scheduled class times.
The university has provided each student with an Amarillo College ID to access institutional resources. Electronic communication with students is expected to take place through the Amarillo College ID and Amarillo College email system.
Expectations
To successfully take an online/hybrid course, you must have access to the Internet and be familiar with a computer. Online courses are not the place to learn how to use a computer! You should have these resources and skills before starting an online/hybrid course. These resources and skills include:
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