Counseling During COVID-19

The staff at the Counseling Center want you to know that we are here during these uncertain times. We have made changes in our service delivery, due to Amarillo College entering into Phase III in response to COVID-19. All counseling appointments will be moved to a telehealth format. We will utilize the videoconferencing feature available in TAO (Therapy Assistance Online). You can access TAO through the following website:  If you have access to an electronic device and internet at home, you can access the videoconferencing feature from home.


If you DO NOT have access to an electronic device or internet at home a Production Room is reserved in the Underground. You will have access to a computer with a webcam. For assistance locating the Production Room, please see the staff at the circle desk in the main entrance of the Ware building.


Virtual Walk-in Hours FOR STUDENTS ONLY beginning April 20, 2020


Please do not visit in-person.


If you are experiencing a mental health crisis and need immediate assistance, please click this link for resources available 24/7. 




A therapist will be available to see students one at a time. To utilize the service, click the link during the designated hours and you will be placed in a virtual waiting room. Click Open Zoom. You will receive a message stating, "Please wait for the host to start this meeting." When the therapist is able to begin your session, you will be admitted into the meeting. Sessions will be abbreviated to ensure that all students are seen.


Please note that wait times will be unpredictable based on the number of students utilizing the service. Be patient and know that each student will be seen.


While you are waiting for your session to begin, please visit this link and complete the Teletherapy Consent form.


Mondays from 1:00 p.m.-3:00 p.m.

Wednesdays from 3:00 p.m.-4:00 p.m.

Thursdays from 10:00 a.m.-11:00 a.m.


If you would like to make an appointment outside of these hours, please call the Counseling Center at 806-371-5900. We are available Monday-Friday from 8:00 a.m.-5:00 p.m.


In order to participate in telehealth we need you to go to the following site and read and sign the Teletherapy Consent form:

A few things to keep in mind for teletherapy:

  1. We will need your current physical address at the beginning of each session.
  2. We will need a current phone number at the beginning of each session.
  3. Selecting a private location for the session is important.
  4. All individuals present for the virtual visit must be within the view of the camera.
  5. The therapist and student agree not to record the session without permission.

Providing support to you is of the utmost importance to us. We look forward to “seeing” you virtually.  If you have questions or need assistance, please do not hesitate to contact our office at 806-371-5900.


Do you have a scheduled appointment with a therapist? Not sure how to access videoconferencing in TAO? Below is a link for specific instructions. 




Feeling stressed or anxious? If so, the following links are great resources for tips to cope with stress and anxiety related to coronavirus: 


Managing Stress During COVID-19


How to Respond Effectively to the Coronavirus Crisis


Are you missing in-person interaction with fellow students? Disappointed about meeting cancelations? Perhaps what you're feeling is grief.  Read more below.


That Discomfort You Feel Is Grief