TimelyCare Discontinuation

Services with TimelyCare for medical and mental health services ended on May 10th, 2025. After reviewing utilization and AC initiatives, we have determined that it is in the best interest of our students and community to seek out another partner to meet the needs of our community.

During this time of transition, we encourage you to contact the Counseling Center at (806) 371-5900 or accounseling@actx.edu if you are in non-emergency need of resources for urgent care, mental health counseling, and/or psychiatry.  All of the services available in the Counseling Center are free for enrolled students, and we are prepared to connect our students with appropriate local referral resources that provide income-based services to maintain continuity of care. 

We are negotiating comparable services using prioritized student feedback and engagement.  We are confident this change will create a more accessible and preferable care avenue for our students to receive medical and mental health services, and we will solidify the new service partnership during the summer semester.

If you experience a crisis or emergency situation, please utilize the following emergency resources:

• National Emergency Hotline: Call 911
• National Suicide and Crisis Lifeline: Call 988
• On-Campus Emergencies: Call ACPD at (806) 371-5911