I wanted to share with everyone what large projects we are working in our department on top of supporting what currently exists.
Ellucian has put out a new version of Colleague that we call UI 5 that we have to transition to. It works in any browser, mobile phones and tablets.
ITS is now opening our support ticket system college wide. It's called Service Now , and it allows you to request service and explain issues in a way that puts you in contact with the IT personnel assigned to your particular request. It's easy to use, but here are a few visual steps.