Support

Need help with something IT related? Below are some options to give you the quickest time to resolution. We aim to take care of any issue as fast as we can and want to provide you a way to submit your issues without trying to figure out where to go. 

 

  1. Check out the FAQs page to see if the issue you are having has a simple solution that you can fix and be able to continue your day. 

  2. Call 806-371-5100 during normal business hours to get help and open a ticket.

  3. Send an email to Technology Information Center <tic@actx.edu>. In the email please put what your issue is and any error or explanation of what is happening. You can attach screenshots or anything else you think may help us figure out your problem quicker.

  4. Open a ticket directly in Service Now. You can login to our self service ticketing system to open and track your IT requests directly through this portal. Need instructions for this? Click here.