If you currently use Accutrack here is a sneak peak at what is coming to your area soon.
I wanted to share with everyone what large projects we are working in our department on top of supporting what currently exists.
ITS is now opening our support ticket system college wide. It's called Service Now , and it allows you to request service and explain issues in a way that puts you in contact with the IT personnel assigned to your particular request. It's easy to use, but here are a few visual steps.