ITS is now opening our support ticket system college wide. It's called Service Now External Link , and it allows you to request service and explain issues in a way that puts you in contact with the IT personnel assigned to your particular request. It's easy to use, but here are a few visual steps.
Sometimes, you need to be able to get to the computer desktop. This can be an annoying task if there are many open windows which have to be minimized individually. This tip makes this procedure a snap!