Amarillo College - ITS Division

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ITSUpdate

ITS Today

Published April 8, 2019 By Shane Hepler

I wanted to share with everyone what large projects we are working in our department on top of supporting what currently exists.

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Support

Support - Creating Your Own Ticket

Published July 9, 2018 By Thomas de Jesus

ITS is now opening our support ticket system college wide. It's called Service Now External Link , and it allows you to request service and explain issues in a way that puts you in contact with the IT personnel assigned to your particular request. It's easy to use, but here are a few visual steps.

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UI5Transition

Colleague UI 5 Transition

Published August 1, 2018 By Shane Hepler

Ellucian has put out a new version of Colleague that we call UI 5 that we have to transition to. It works in any browser, mobile phones and tablets.

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Microsoft Word 2013 logo.svg

MS Word Tips

Published June 26, 2018 By Thomas de Jesus

Microsoft Word has changed over the years. Here are a couple of quick tips that make life easier when creating/editing documents.

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windows10 10

(Windows) - Minimize Every Open Window Except Yours

Published June 26, 2018 By Thomas de Jesus

Sometimes, you need to be able to get to the computer desktop.  This can be an annoying task if there are many open windows which have to be minimized individually.  This tip makes this procedure a snap!

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shortcuts

Creating Shortcuts to a Website

Published June 26, 2018 By Thomas de Jesus

The following steps will guide you through the process of creating a desktop shortcut to a website using Firefox, Chrome or Internet Explorer (IE).

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